Assertiveness Skills


Download “Assertiveness Skills” ICML_Assertiveness_Skills.pdf – Downloaded 489 times – 34 KB

Course Program

Assertiveness Skills Training
Course in Melbourne

Life can be overwhelming and stressful if you have trouble saying ‘no’. Nevertheless, you can learn to propose solutions without jeopardising relationships. What you need is a good dose of self-esteem and the skills to cope with difficult situations and people.

This Assertiveness course teaches you simple techniques that dramatically change the way you think about yourself and your influence on others. Our assertiveness training helps you better stand your ground.

Designed for

You; if you want to improve your confidence, learn how to effectively deal with an excess of demands and deliver confident and assertive messages.



In this Assertiveness Skills course you will learn how to:

  • use SMART goal setting to give you control
  • identify and overcome barriers to achieving your goals
  • use effective communication skills
  • understand your strengths to become more confident
  • use strategies to improve self-esteem and confidence
  • use the STAR model to tell a story or give a presentation
  • build rapport
  • handle difficult people
  • become more and more assertive!


This Assertiveness Skills training may include (but is not restricted to) any of the following subjects:

  • assertiveness and self-confidence
  • goal setting
  • obstacles to your goals
  • self esteem
  • communication skills
  • dealing with your own feelings
  • gaining confidence
  • appearing confident
  • asking for what you want
  • delivering powerful messages
  • personal action plans


350 Collins Street, Melbourne CBD


1 day: 9am – 5pm


$ 540 + GST
Lunch, course materials and certificate included.


  • Tuesday 31 October 2017
  • Wednesday 21 March 2018
  • Wednesday 20 June 2018
  • Wednesday 31 October 2018

Call us, or click here to book now

In-house Delivery

We also offer this Assertiveness training and our other Communication and Effectiveness courses as in-house training. We can tailor it to a one-hour or to a multi-day workshop, depending on your needs. Please call 1300 655 098 to discuss.

Download “Assertiveness Skills” ICML_Assertiveness_Skills.pdf – Downloaded 489 times – 34 KB

Book This Course
Listen to what the facilitator Suzanne Loubris has to say about Assertiveness and what you learn during the course:

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Call us, or click here to book now

We also offer our Communication and Effectiveness Courses as in-house training.
Click here to find out more about in-house training


Assertiveness Skills Testimonials

It was a wonderful day and I am leaving feeling better to communicate effectively. The content and the individual attention was exceptional.

The Facilitator is great, she engaged everyone. It’s a very fun training.

Great step by step instructions,
Great manual material,
Great guidance.


Workshop was run really well and I now feel I can apply some of it to my personal and work life.
Jane–Wyndham City Council

Suzanne was great, very approachable and made everyone very comfortable. Great insight into people behaviours. I think I will really benefit from today.

Suzanne was great – entertaining & engaging.

This is a great tool to have, especially if you lack in confidence or deal with difficult people.
Jennifer–Wyndham City Council

The workshop was well organised and provided good skills that I can implement. The facilitator was very good and very enthusiastic.

The program was very interactive. The involvement of all participants was indicative of all being engaged.
Kevin–Wyndham City Council

Fantastic course. Suzanne has a wicked sense of humour and makes learning fun.

Relevant to my life on a personal and professional level – skills for life, not just work. Renee is a fantastic speaker, warm, engaging, passionate about what she does, knows her stuff.
Shannon–ProVision Eyecare

An excellent presentation that gives sound advice and practical tools for both in life and in the workplace – Renee is a really engaging presenter.
Josie–ProVision Eyecare

Definitely one of the most useful & interactive courses I have done. I feel I will come away with a lot of valuable information to help my everyday work/life tasks.
Tori Mitchell–ProVision Eyecare Pty Ltd

Relevant to my life on a personal and professional level–skills for life, not just work. Renee is a fantastic speaker, warm, engaging, passionate about what she does, knows her stuff.
Shannon Browning–ProVision Eyecare Pty Ltd
For bookings, click here.