Communication Skills Training Course Melbourne:
Communicating Effectively
Public 2 day communication course
Communication often fails. It happens. Nevertheless, some people are better at communicating than others. Skilled communicators have a good understanding of effective communication techniques and strategies and know when to apply them. If you are an effective communicator, others are more inclined to listen and you’ll have a lot more influence. You can learn communication strategies to become a skilled communicator!
This communication training will help you build strong relationships and get your messages across more persuasively. You will achieve more, both in your work and personal life.
Designed for
You; if you are interested in optimising personal communication and maximising influence.
Outcomes
In this Communicating Effectively course you will learn how to:
• Identify communication problems and overcome them
• Ask questions to get the information you need
• Build on your existing communication strengths
• Recognise and manage body language
• Give and receive effective feedback
• Handle difficult situations
• Craft short messages that get your point across
• Gain confidence and be more in control
• Communicate effectively!
Program
The Communicating Effectively training may include (but is not restricted to) any of the following subjects:
• The psychology of communication
• Your communication style
• Active listening
• Asking good questions
• Giving and receiving feedback
• Communication barriers
• Non-verbal communication
• Building trust and rapport
• Managing emotions
• Self-image
• Powerful messages in 30 seconds
• Personal action plans
Location
Melbourne CBD
Duration
2 consecutive days
Investment
$ 955 + GST for non-members
$ 859 + GST for ICML members
ICML Members enjoy a 10% price discount
Click here to learn more about ICML Membership
Dates
• Tues 5 and Wed 6 July 2011
• Tues 30 and Wed 31 August 2011
• Mon 3 and Tues 4 October 2011
• Mon 14 and Tues 15 November 2011
• Mon 13 and Tues 14 February 2012
• Mon 16 and Tues 17 April 2012
• Mon 28 and Tues 29 May 2012
We also offer this communication skills course and our other Communication and Effectiveness courses as in-house training.
Click here to find out more about in-house training
Related Courses to
Communicating Effectively
Related Communication and Effectiveness Courses
Influencing People
For you if you prefer inspiring and motivating rather than using authority. Learn how to build trust and rapport and make people want to do things for you rather than follow orders. Build respect and achieve more!
Emotional Intelligence for Managers
For you if you are looking to be more effective in work and life relationships by better understanding and managing emotions. You will gain an insight into your own emotions and their effect on other people. You will learn how to use that insight to make people listen to you and how to become more influential. You will be able to use Emotional Intelligence to develop personal and professional leadership.
Managing Conflict
For you if you require new and effective ways to resolve conflict. Learn how to quickly identify a communication problem and respond with highly effective conflict management strategies. You will learn how to identify, manage and respond to different communication styles. Learn how to turn difficult situations into positive outcomes!
Assertiveness Skills
For you if you want to be more confident and to learn how to say ‘no’ without affecting your relationships. This course is for those who want the skills to effectively handle overbearing people and deliver confident and assertive messages.
Speak Up, Be Heard and Feel Confident
For you if you want to improve your confidence and speaking skills in situations such as meetings and social gatherings. This course will help you feel comfortable starting and holding conversations at work and social gatherings, and speaking up at meetings. We will help you build your confidence to present yourself professionally and assertively.
Negotiating Win-Wins
For you if you are in a role where you need to reach agreements with people internal or external to your organisation, and you want to sharpen up your negotiation skills. Learn how to manage and control negotiations and how to never give away anything without getting something in return. You can be the negotiator people look up to: for achieving outstanding results while maintaining strong relationships with your negotiation partners.
Presenting with Impact
For you if you want the skills to give presentations with confidence and impact. Learn how to deal with difficult questions and situations. Learn how to captivate your audience from the start! If you want people to admire your presentation skills; start with this course!
Facilitating for Managers
For you if you are leading a team, are responsible for facilitating group processes, or want to develop your facilitation techniques to achieve tangible outcomes. Learn techniques and tools to manage meetings, workshops and group sessions towards clearly identified goals. A drawback of following this course may be that people will be asking you to manage their sessions, because you know how to achieve results.
Communicating Effectively
For you if you are interested in optimising personal and workplace communication, developing effective communication strategies and maximising influence. You’ll identify your natural communication style and build on your strengths.
Call us, or click here to book now
We also offer our communication skills courses and personal effectiveness courses as in-house training.
Click here to find out more about in-house training
Further reading:
Article on communication skills: Say “I”, not “You”
Article on influencing for leaders: Use Influence Instead of Your Title
Learning Method
Immediate and Lasting Results
When you train with us, you’ll get both immediate and lasting results. We deliver insightful and captivating learning workshops that involve total immersion and development – not just a ‘hands-off’ lecture. We teach you how to learn on your own after our training. This makes you immediately more productive and it lasts! That’s why our learning model generates such a high return on investment in training.
Learning new things can be hard. At ICML we therefore try to make our sessions as interactive and engaging as we can. Don’t expect ‘chalk-‘n-talk’ sessions at ICML. Our facilitators do just that: they facilitate, rather than only lecture. Our expert facilitators are highly experienced in getting the very best out of you.
Inspiration and Ideas
We use the latest scientific insights and translate them into highly practical everyday applications in the workplace. This means that you can directly relate what you learn to your own situation; it makes more sense and you will get inspired and motivated to make changes back at work. You’ll come back from our sessions full of ideas and enthusiasm to make a difference.
Learning in small groups of minimum 5 and maximum 14 people means that group sizes are ideal for great interaction, group discussions and personal attention. The facilitator aims to tailor the course specifically to the needs of each group. Therefore you know that you will get the maximum benefit out of your valuable time.
