Emotional Intelligence Training Course Melbourne
Emotional Intelligence for Managers
Public 2 day Emotional Intelligence course
Great leaders don’t always have great intelligence. Successful leaders are often set apart not by their IQ, but by their EQ; their Emotional Intelligence. Emotional Intelligence is the ability to recognise and manage emotions. Many extraordinary people are successful because they have the ability to connect with others at a personal and emotional level.
This Emotional Intelligence training will help you develop your EQ and take full ownership of your emotions, to enable you to influence others and succeed.
Designed for
You; if you are looking to be more effective in work and life relationships by better understanding and managing emotions.
Outcomes
In this Emotional Intelligence course you will learn how to:
• Recognise the 7 basic human emotions
• Understand your own emotions and their impact
• Communicate feelings
• Create a personal vision
• Search for the best in people
• Recognise and manage your hot buttons
• Manage impulse and reaction
• Focus on the key elements of happiness
• Use Emotional Intelligence for personal and professional leadership!
Program
This Emotional Intelligence training may include (but is not restricted to) any of the following subjects:
• Defining Emotional Intelligence
• Understanding and managing emotions
• Taking ownership
• Setting a personal vision
• Optimism
• Hot buttons and taking control
• Communication skills
• Emotional Intelligence for leaders
• Separating intent and impact
• Personal action plans
Location
Collins Street, Melbourne CBD
Duration
2 days: 9am – 5pm
Investment
$ 990 + GST for non-members
$ 891 + GST for ICML members
ICML Members enjoy a 10% price discount
Click here to learn more about ICML Membership
Lunch and course materials included.
Dates
• Thurs 21 and Fri 22 June 2012
• Wed 10 and Wed 17 October 2012
• Tues 9 and Tues 16 April 2013
• Thurs 18 and Thurs 25 July 2013
Call us, or click here to book now
In-house Delivery
We also offer this Emotional Intelligence course and our other Communication and Effectiveness courses as in-house training. We can tailor it to a one-hour or to a multi-day workshop, depending on your needs. Please call 1300 655 098 to discuss.
Click the thumbnail below for a video from Human Capital Online, citing recent evidence on the importance of emotional intelligence for managers:
As seen on hcamag.com
For more reading on Emotional Intelligence, read our blog post: How to Use Emotional Intelligence to Be More Effective
Related Courses to
Emotional Intelligence for Managers
Related Communication and Effectiveness courses
Communicating Effectively
For you if you are interested in optimising personal and workplace communication, developing effective communication strategies and maximising influence. You’ll identify your natural communication style and build on your strengths.
Influencing People
For you if you prefer inspiring and motivating rather than using authority. Learn how to build trust and rapport and make people want to do things for you rather than follow orders. Build respect and achieve more!
Emotional Intelligence for Managers
For you if you are looking to be more effective in work and life relationships by better understanding and managing emotions. You will gain an insight into your own emotions and their effect on other people. You will learn how to use that insight to make people listen to you and how to become more influential. You will be able to use Emotional Intelligence to develop personal and professional leadership.
Managing Conflict
For you if you require new and effective ways to resolve conflict. Learn how to quickly identify a communication problem and respond with highly effective conflict management strategies. You will learn how to identify, manage and respond to different communication styles. Learn how to turn difficult situations into positive outcomes!
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For you if you want to improve your confidence and speaking skills in situations such as meetings and social gatherings. This course will help you feel comfortable starting and holding conversations at work and social gatherings, and speaking up at meetings. We will help you build your confidence to present yourself professionally and assertively.
Negotiating Win-Wins
For you if you are in a role where you need to reach agreements with people internal or external to your organisation, and you want to sharpen up your negotiation skills. Learn how to manage and control negotiations and how to never give away anything without getting something in return. You can be the negotiator people look up to: for achieving outstanding results while maintaining strong relationships with your negotiation partners.
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For you if you want the skills to give presentations with confidence and impact. Learn how to deal with difficult questions and situations. Learn how to captivate your audience from the start! If you want people to admire your presentation skills; start with this course!
Facilitating for Managers
For you if you are leading a team, are responsible for facilitating group processes, or want to develop your facilitation techniques to achieve tangible outcomes. Learn techniques and tools to manage meetings, workshops and group sessions towards clearly identified goals. A drawback of following this course may be that people will be asking you to manage their sessions, because you know how to achieve results.
Call us, or click here to book now
We also offer our Communication and Effectiveness courses as in-house training.
Click here to find out more about in-house training
Learning Method
Immediate and Lasting Results
When you train with us, you’ll get both immediate and lasting results. We deliver insightful and captivating learning workshops that involve total immersion and development – not just a ‘hands-off’ lecture. We teach you how to learn on your own after our training. This makes you immediately more productive and it lasts! That’s why our learning model generates such a high return on investment in training.
Learning new things can be hard. At ICML we therefore try to make our sessions as interactive and engaging as we can. Don’t expect ‘chalk-‘n-talk’ sessions at ICML. Our facilitators do just that: they facilitate, rather than only lecture. Our expert facilitators are highly experienced in getting the very best out of you.
Inspiration and Ideas
We use the latest scientific insights and translate them into highly practical everyday applications in the workplace. This means that you can directly relate what you learn to your own situation; it makes more sense and you will get inspired and motivated to make changes back at work. You’ll come back from our sessions full of ideas and enthusiasm to make a difference.
Learning in small groups of minimum 5 and maximum 14 people means that group sizes are ideal for great interaction, group discussions and personal attention. The facilitator aims to tailor the course specifically to the needs of each group. Therefore you know that you will get the maximum benefit out of your valuable time.
