Facilitating Meetings
and Workshops

Download “Facilitating Meetings and Workshops” ICML_Facilitating_Workshops_and_Meetings.pdf – Downloaded 292 times – 34 KB


Course Program

Facilitation Skills Training
Course in Melbourne

Facilitation is integral to good management. A facilitator helps a group arrive at their objectives by managing the process and skilfully directing communication traffic.

This facilitation skills course will give you the techniques, tools and confidence to make meetings, workshops and group sessions successful. You will be able to get group members to take responsibility and keep discussions on track. As a skilful facilitator you will be in demand. Others will be asking you to manage session dynamics and achieve results!

Designed for

You; if you are leading a team, are responsible for facilitating group processes, or want to develop your facilitation techniques to achieve tangible outcomes.


In this Facilitating for Managers course you will learn how to:

  • plan for facilitation of a group session
  • identify types of groups and adjust your facilitation style
  • use communication skills to encourage participation and find common ground
  • use facilitation techniques to work towards agreement
  • facilitate an open discussion
  • use techniques to manage divergent perspectives
  • deal with difficult dynamics
  • use interventions to drive the process
  • facilitate towards sustainable agreements and action.


The Facilitating for Managers training may include (but is not restricted to) any of the following subjects:

  • the facilitator’s role
  • group types and their dynamics
  • content vs. process
  • group norms
  • facilitating controversial issues
  • facilitation techniques
  • giving and receiving feedback
  • open discussions
  • divergent perspectives
  • agendas
  • interventions
  • personal action plans.


350 Collins Street, Melbourne CBD


1 day: 9am – 5pm


$ 540 + GST
Lunch, course materials and certificate included.


  • Wednesday 26 July 2017
  • Wednesday 25 October 2017
  • Wednesday 18 April 2018
  • Thursday 9 August 2018
  • Wednesday 24 October 2018

Call us, or click here to book now

In-house Delivery

We also offer this facilitation skills course and our other Communication and Effectiveness courses as in-house training. We can tailor it to a one-hour or a multi-day workshop, depending on your needs. Please call 1300 655 098 to discuss.

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Book This Course

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Facilitating Meetings and Workshops

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Facilitating for Managers (this page)
For you if you are leading a team, are responsible for facilitating group processes, or want to develop your facilitation techniques to achieve tangible outcomes. Learn techniques and tools to manage meetings, workshops and group sessions towards clearly identified goals. A drawback of following this course may be that people will be asking you to manage their sessions, because you know how to achieve results.

Call us, or click here to book now

We also offer our Communication and Effectiveness Courses as in-house training.
Click here to find out more about in-house training




Loved the participation. Justine was lovely and friendly and provided a friendly and safe environment for us to explore ideas, concerns and find solutions.
Catherine Williamson–World Vision

Justine was a great facilitator and helped with understanding what the true role of a facilitator is.

Day went like a breeze. Felt like I learned a lot, but not overload of info
Lucian Francis–World Vision

Very relevant and the content is applicable to many situations.

Justine was very receptive, always took on what was raised and added value to the discussion.
Anonymous–Moonee Valley City Council

Justine has great experience in the subject matter. She provided great insights and instilled confidence.
Mark–Moonee Valley City Council

Justine is an engaging performance management trainer that delivers in an interactive and engaging way.
Letitia Duncan–Moonee Valley City Council

Fantastic! Really helpful and useful techniques. Justine is very engaging and I would recommend the course to others – very helpful. The course was straight forward with helpful strategies I’m able to use in developing my skills of staff management. I am feeling much more confident after completing this session.
Vicky Gillman–Moonee Valley City Council

The STAR strategy gives me confidence to give constructive feedback and improve development of staff.
Tracy–Moonee Valley City Council