Facilitation Skills Training
Course in Melbourne
Facilitation is integral to good management. A facilitator helps a group arrive at their objectives by managing the process and skilfully directing communication traffic.
This facilitation skills course will give you the techniques, tools and confidence to make meetings, workshops and group sessions successful. You will be able to get group members to take responsibility and keep discussions on track. As a skilful facilitator you will be in demand. Others will be asking you to manage session dynamics and achieve results!
You; if you are leading a team, are responsible for facilitating group processes, or want to develop your facilitation techniques to achieve tangible outcomes.
In this Facilitating for Managers course you will learn how to:
- plan for facilitation of a group session
- identify types of groups and adjust your facilitation style
- use communication skills to encourage participation and find common ground
- use facilitation techniques to work towards agreement
- facilitate an open discussion
- use techniques to manage divergent perspectives
- deal with difficult dynamics
- use interventions to drive the process
- facilitate towards sustainable agreements and action.
The Facilitating for Managers training may include (but is not restricted to) any of the following subjects:
- the facilitator’s role
- group types and their dynamics
- content vs. process
- group norms
- facilitating controversial issues
- facilitation techniques
- giving and receiving feedback
- open discussions
- divergent perspectives
- personal action plans.
350 Collins Street, Melbourne CBD
1 day: 9am – 5pm
$ 540 + GST
Lunch, course materials and certificate included.
- Wednesday 26 July 2017
- Wednesday 25 October 2017
- Wednesday 18 April 2018
- Thursday 9 August 2018
- Wednesday 24 October 2018
We also offer this facilitation skills course and our other Communication and Effectiveness courses as in-house training. We can tailor it to a one-hour or a multi-day workshop, depending on your needs. Please call 1300 655 098 to discuss.
Related Courses to
Facilitating Meetings and Workshops
For you if you are interested in optimising personal and workplace communication, developing effective communication strategies and maximising influence. You’ll identify your natural communication style and build on your strengths.
Influencing and Negotiating Skills
For you if you prefer inspiring and motivating rather than using authority. Learn how to build trust and rapport and make people want to do things for you rather than follow orders. Build respect and achieve more!
Emotional Intelligence for Managers
For you if you are looking to be more effective in work and life relationships by better understanding and managing emotions. You will gain an insight into your own emotions and their effect on other people. You will learn how to use that insight to make people listen to you and how to become more influential. You will be able to use Emotional Intelligence to develop personal and professional leadership.
For you if you require new and effective ways to resolve conflict. Learn how to quickly identify a communication problem and respond with highly effective conflict management strategies. You will learn how to identify, manage and respond to different communication styles. Learn how to turn difficult situations into positive outcomes!
For you if you want to be more confident and to learn how to say ‘no’ without affecting your relationships. This course is for those who want the skills to effectively handle overbearing people and deliver confident and assertive messages.
Speak Up, Be Heard and Feel Confident
For you if you want to improve your confidence and speaking skills in situations such as meetings and social gatherings. This course will help you feel comfortable starting and holding conversations at work and social gatherings, and speaking up at meetings. We will help you build your confidence to present yourself professionally and assertively.
For you if you are in a role where you need to reach agreements with people internal or external to your organisation, and you want to sharpen up your negotiation skills. Learn how to manage and control negotiations and how to never give away anything without getting something in return. You can be the negotiator people look up to: for achieving outstanding results while maintaining strong relationships with your negotiation partners.
Presenting with Impact
For you if you want the skills to give presentations with confidence and impact. Learn how to deal with difficult questions and situations. Learn how to captivate your audience from the start! If you want people to admire your presentation skills; start with this course!
Facilitating for Managers (this page)
For you if you are leading a team, are responsible for facilitating group processes, or want to develop your facilitation techniques to achieve tangible outcomes. Learn techniques and tools to manage meetings, workshops and group sessions towards clearly identified goals. A drawback of following this course may be that people will be asking you to manage their sessions, because you know how to achieve results.
We also offer our Communication and Effectiveness Courses as in-house training.
Click here to find out more about in-house training
Loved the participation. Justine was lovely and friendly and provided a friendly and safe environment for us to explore ideas, concerns and find solutions.
Catherine Williamson–World Vision
Justine was a great facilitator and helped with understanding what the true role of a facilitator is.
Day went like a breeze. Felt like I learned a lot, but not overload of info
Lucian Francis–World Vision
Very relevant and the content is applicable to many situations.
Justine was very receptive, always took on what was raised and added value to the discussion.
Anonymous–Moonee Valley City Council
Justine has great experience in the subject matter. She provided great insights and instilled confidence.
Mark–Moonee Valley City Council
Justine is an engaging performance management trainer that delivers in an interactive and engaging way.
Letitia Duncan–Moonee Valley City Council
Fantastic! Really helpful and useful techniques. Justine is very engaging and I would recommend the course to others – very helpful. The course was straight forward with helpful strategies I’m able to use in developing my skills of staff management. I am feeling much more confident after completing this session.
Vicky Gillman–Moonee Valley City Council
The STAR strategy gives me confidence to give constructive feedback and improve development of staff.
Tracy–Moonee Valley City Council