Course Program

Developing Business – Finding New Customers

Public 1 day business development course

Do you clearly know who you should target to create new business? Do you have a good system to prioritise your efforts where the pay-off is largest? Do you plan and execute your networking systematically?

This Developing Business course will help you win valuable new customers and feel more comfortable about cold calling.
 

Designed for

You; if you want to be (more) successful in finding new customers or would like tips, tricks and tools to develop new business.
 

Outcomes

In this Developing Business course you will learn how to:
• Define a narrow target market with high potential
• Continuously prioritise your time and efforts through a prospect board
• Network in a planned, focused and effective way
• Cold call effectively
• Make the right impressions and build trust
• Find new and sustainable business relationships!
 

Program

The Developing Business training may include (but is not restricted to) any of the following subjects:
• Defining your target market
• The prospect board
• Setting goals
• The value of prospecting
• Networking
• Cold calling
• Building trust and likeability
• Personal action plans
 

Location

Collins Street, Melbourne CBD
 

Duration

1 day: 9am – 5pm
 

Investment

$ 540 + GST for non-members
$ 486 + GST for ICML members
 

ICML Members enjoy a 10% price discount
Click here to learn more about ICML Membership
 
Lunch and course material included.
 

Dates

• Fri 13 July 2012
• Fri 30 November 2012
• Fri 3 May 2013
 

Call us, or click here to book now
 

In-house Delivery

We also offer this business development course and our other Sales and Customer Service courses as in-house training. We can tailor it to a one-hour or to a multi-day workshop, depending on your needs. Please call 1300 655 098 to discuss.

Course Details

Course Details

Public 1 day Developing Business – Finding New Customers course

 

Location

Melbourne CBD
 

Duration

1 day
 

Investment

$ 580 + GST for non-members
$ 522 + GST for ICML members
 

ICML Members enjoy a 10% price discount
Click here to learn more about ICML Membership
 

Dates

• Fri 15 July 2011
• Thurs 12 April 2012
 

Call us, or click here to book now
 

We also offer this business development course and our other Sales and Customer Service courses as in-house training.
Click here to find out more about in-house training

Learning Method

Learning Method

We follow the ICML learning model

Learning can be hard. At ICML we realise this and therefore we try to make our sessions as interactive and engaging as we can. Don’t expect ‘chalk-‘n-talk’ sessions at ICML. Our facilitators are just that: they facilitate, they don’t teach. Our expert facilitators are highly experienced in getting the very best out of you. We use the latest scientific insights and translate them to highly practical everyday application in the workplace.
 

Working in small groups of minimum 5 and maximum 14 people means that the group has just the right size for great interaction, group discussions and personal attention. The facilitator aims to tailor the course specifically to each group.
 

For more information on our learning model, click here