Essential Selling Skills
Selling Skills Training
Course in Melbourne
Good sales people listen more than they talk. They win more sales because they know how to gain a deep understanding of what their clients need. They use this knowledge to build trust, develop long term relationships, and craft solutions that help their clients win.
In this challenging sales training we unpick the critical elements of the sales process, with specific emphasis on uncovering the buyer’s needs. After this Essential Selling Skills course you will feel confident to plan and seal a deal that satisfies both your client’s needs and your own.
You; if you work in a position where you need to sell and have no or little experience, or if you want to refresh your knowledge of the essentials.
In this Essential Selling Skills course you will learn how to:
- plan and drive the sales process
- identify what is really important to your client
- recognise opportunities to add value to your client
- develop solutions that go to the heart of your client’s needs
- communicate with your client as a trusted advisor
- anticipate and overcome objections
- negotiate the sale
- build your business!
The Essential Selling Skills training may include (but is not restricted to) any of the following subjects:
- stages of sales negotiations
- setting goals
- trust and rapport
- listening, probing and questioning
- uncovering how you can make clients succeed
- planning, preparing and executing proposals
- overcoming objections
- holding the ‘bottom line’ and ‘closing the sale’
- personal action plans
We deliver this Essential Selling Skills training in-house to your team. We can tailor the course to your organisation or fully customise it to fit your needs. Call us on 1300 655 098 to talk to us about the options and fees.
This course can be delivered as a 1-hour introduction or a two-day workshop and everything in between. In one day we can create a powerful selling skills learning experience for your team.
Feel free to give us a call on 1300 655 098 for more information
Sales Training Courses and Customer Service Training Courses Melbourne
Sales and Customer Service
Courses – Overview
Sales and Customer Service
Courses – Overview
Essential Selling Skills – 2 Day Course (this page)
For you if you work in a position where you need to sell and have little or no experience, or if you want to refresh your knowledge of the essentials. You will win more sales because you will learn how to gain a deep understanding of what your customer needs. Learn the essentials of negotiation.
Developing Business – Finding New Customers – 1 Day Course
For you if you want to be (more) successful in finding new customers or would like tips, tricks and tools to develop new business. This Developing Business course will help you win valuable new customers and feel more comfortable about cold calling.
Sales Proposals and Presentations – 1 Day Course
For you if you want to brush up your skills in writing and presenting proposals. You will learn to clearly define the end goal first and work you way back from there. Learn tips and tricks to write in an engaging and effective way and how to present with persuasive power!
The Psychology of Building Client Relationships – 1 Day Course
For you if you interact with clients and want to communicate more effectively, create better trust and increase your influence. This Psychology of Building Client Relationships course is not about tricks or quick fixes. This one day client relationship building course will help you understand what it takes to build enduring and trusting relationships with your customers.
Negotiating Skills – 2 Day Course
For you if you are in a role where you need to reach agreements with people internal or external to your organisation, and you want to sharpen up your negotiation skills. This intensive and challenging negotiation skills course will give you the confidence, skills and tactics to negotiate constructively and successfully with internal and external parties.
Customer Service Excellence – 1 Day Course
For you if you deal with internal and external customers, either in person or over the phone and strive for excellence in customer service. You will learn that customer service is an attitude, not a department. You will leave this Customer Service Excellence training feeling more confident and energised to deliver great service to internal and external customers.
Delivering Sales and Customer Service Training for Melbourne organisations is what we love doing. If you need training for you or your team in effective selling skills, call us to discover how we can help you get the right course to suit your needs.
Selling Skills Testimonials
The facilitator was very clear and to the point. Covered a broad range of methods. The course was very well set up and structured . I would definitely recommend this course, it opens the mind to different ways of processing information.
Renee was exceptional.
Very interactive, applies to real world situations. Would recommend to anyone wanting to improve regardless of whether they have had any prior training.
The course exceeded my expectations and left me with a lot of confidence going forward. The delivery of the material was exceptional. Renee delivered practical and real world examples making it easier to apply the knowledge gained. Great course! Renee made a challenging and daunting task seem enjoyable and less complex. I am looking forward to applying the knowledge that I have learnt today.
Jessica Yard–International Management Group