Essential Selling Skills
Public 3 day sales skills course (2 consecutive days and 1 day follow-up)
Good sales people listen more than they talk. They win more sales because they know how to gain a deep understanding of what their clients need. They use this knowledge to build trust, develop long term relationships, and craft solutions that help their clients win.
In this challenging sales training we unpick the critical elements of the sales process, with specific emphasis on uncovering the buyer’s needs. After this Essential Selling Skills course you will feel confident to plan and seal a deal that satisfies both your client’s needs and your own.
Designed for
You; if you work in a position where you need to sell and have no or little experience, or if you want to refresh your knowledge of the essentials.
Outcomes
In this Essential Selling Skills course you will learn how to:
• Plan and drive the sales process
• Identify what is really important to your client
• Recognise opportunities to add value to your client
• Develop solutions that go to the heart of your client’s needs
• Communicate with your client as a trusted advisor
• Anticipate and overcome objections
• Negotiate the sale
• Build your business!
Program
The Essential Selling Skills training may include (but is not restricted to) any of the following subjects:
• Stages of sales negotiations
• Setting goals
• Trust and rapport
• Listening, probing and questioning
• Uncovering how you can make clients succeed
• Planning, preparing and executing proposals
• Overcoming objections
• Holding the ‘bottom line’ and ‘closing the sale’
• Personal action plans
Location
Melbourne CBD
Duration
2 consecutive days and 1 day 4-6 weeks later
Investment
$ 1390 + GST for non-members
$ 1251 + GST for ICML members
ICML Members enjoy a 10% price discount
Click here to learn more about ICML Membership
Dates
• Wed 3 – Thurs 4 and Wed 31 August 2011
• Thurs 27 – Fri 28 October and Fri 2 December 2011
• Thurs 9 – Fri 10 February and Fri 16 March 2012
• Thurs 31 May – Fri 1 June and Fri 29 June 2012
Call us, or click here to book now
We also offer this Essential Selling Skills course and our other Sales and Customer Service courses as in-house training.
Click here to find out more about in-house training
Course Details
Public 3 day Essential Selling Skills training
Location
Melbourne CBD
Duration
2 consecutive days and 1 day 4-6 weeks later
Investment
$ 1390 + GST for non-members
$ 1251 + GST for ICML members
ICML Members enjoy a 10% price discount
Click here to learn more about ICML Membership
Dates
• Wed 3 – Thurs 4 and Wed 31 August 2011
• Thurs 27 – Fri 28 October and Fri 2 December 2011
• Thurs 9 – Fri 10 February and Fri 16 March 2012
• Thurs 31 May – Fri 1 June and Fri 29 June 2012
Call us, or click here to book now
We also offer this Essential Selling Skills course and our other Sales and Customer Service courses as in-house training.
Click here to find out more about in-house training
Learning Method
We follow the ICML learning model
Learning can be hard. At ICML we realise this and therefore we try to make our sessions as interactive and engaging as we can. Don’t expect ‘chalk-‘n-talk’ sessions at ICML. Our facilitators are just that: they facilitate, they don’t teach. Our expert facilitators are highly experienced in getting the very best out of you. We use the latest scientific insights and translate them to highly practical everyday application in the workplace.
Working in small groups of minimum 5 and maximum 14 people means that the group has just the right size for great interaction, group discussions and personal attention. The facilitator aims to tailor the course specifically to each group.
