ICML training courses > Sales and customer service training > Negotiation skills course
Effective negotiating is about achieving exceptional outcomes while maintaining strong relationships. Great negotiators get to the heart of what both sides really want. They negotiate faster and more effectively through planning, professionalism and strategy, and thereby achieve better outcomes.
This intensive and challenging Negotiation Skills course will give confidence, skills and tactics to negotiate constructively and successfully with internal and external parties.
This negotiation skills course is designed for people who need to reach agreements with people internal or external to the organisation.
In this negotiation skills training course, you will learn how to:
We deliver our training programs either through:
Delivering a Negotiation Skills training workshop as an in-house program is often economical if you have five or more participants. We amplify your return on investment by tailoring the influencing skills training program to your needs:
We also coach individuals to build their influencing and negotiating skills. Ask us how we can tailor the program to suit your needs:
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I was actually really surprised at how much I enjoyed this session, and how much I got out of it. It was great! Really good format, I liked being able to spend a few minutes thinking about each question before hearing other people's thoughts.
Naomi is an experienced and skilled networker and sales trainer who teaches the tools to be an effective sales executive. I feel more equipped to network more effectively. I feel more confident to walk into an event and ensure I make connections.
Lordien was a fantastic presenter. Her knowledge and the way she engaged with all participants was above and beyond. The two days sales course was beneficial to me as the content was easy to follow, engaging, very in depth. Lordien was understanding and able to share her own experiences. She helped me develop my own sales techniques. I found the in depth content and group work valuable.
Renee has excellent knowledge, is friendly and helpful. Greatly appreciated her flexibility and ability to tailor the course for the group.
Great day and timing, very engaging and applied to our company and challenges. Much appreciated.
Ralph brought conversation out of the attendees rather than deliver all the answers. Very educational and engaging.
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Do you have any questions about negotiation skills you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.