Management and Leadership Courses

• Supervising / Early Leadership
• Managing and Developing People
• Advanced Leadership
• Coaching for Managers
• Developing High Performance Teams
• Managing Change

Communication and Effectiveness Courses

• Communicating Effectively
• Influencing People
• Emotional Intelligence for Managers
• Managing Conflict
• Assertiveness Skills
• Negotiating Skills
• Speak Up, Be Heard and Feel Confident
• Presenting with Impact
• Facilitating Meetings and Workshops
• Time Management: Working Smarter
• Creative Problem Solving
• Working Effectively Using Project Management Techniques

Business Writing Courses

• Effective Business Writing
• Writing Sales Proposals and Presenting
• Writing Reports and Winning Proposals

Project Management Courses

• Project Management Essentials
• Managing Risk
• Working Highly Effectively Using Project Management Techniques
• Project Management for Managers

Sales and Customer Service Courses

• Essential Selling Skills
• Developing Business – Finding New Customers
• Sales Proposals and Presentations
• The Psychology of Building Client Relationships
• Customer Service Excellence
• Negotiating Win-Wins

Marketing and Finance Courses

• Marketing Essentials
• Practical Marketing for Managers
• Internet Marketing
• Finance and Budgets for Non-Finance Managers

Human Resources Courses

• Appraising and Managing Performance
• Recruiting People
• HR for Managers
• Facilitating Skills

Train the Trainer Courses

• Train the Trainer – Essentials
• Train the Trainer – Foundation
• Train the Trainer – Advanced Skills
• Developing Training Programs
• Train the Trainer – Training Activities

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