Building and maintaining client relationships is more effective when you understand the psychology of relationships, trust and influence. This program is not about tricks or quick fixes. It will help you understand what it takes to build enduring and trusting relationships with your clients, leading to influence and long-term profitable business.
This program is for people who interact with clients.
In a typical client relationship building training course, you will learn how to:
We deliver this building client relationships training program as a one-hour interactive presentation or a multiple-day program and everything in between. We also coach individuals to build client relationships skills. Delivering a tailored in-house training program is economical and effective. Ask us how we can tailor the program to suit your needs:
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Ralph is brilliant, friendly, engaged realistic. Ralph was a pleasure to learn from. He understood that we are already sales professionals and didn’t preach or lecture to us.
The course exceeded my expectations and left me with a lot of confidence going forward. The delivery of the material was exceptional. Renee delivered practical and real world examples making it easier to apply the knowledge gained. Great course! Renee made a challenging and daunting task seem enjoyable and less complex. I am looking forward to applying the knowledge that I have learnt today.
Renee presented the course in an interesting vibrant way. The content was perfect for me and my new sales role.
After courses in the past, I wasn’t sure what to expect, but it far exceeded my expectations. Renee was engaging and bright. The topics covered were concise and easy to digest. I especially enjoyed the information on networking and learning styles.
‘Practical advice which will be implemented immediately’ ‘Appreciated Lynne’s efforts to answers everyone’s questions and she provided great responses’
The facilitation was fantastic. Really liked the way that we all were engaged in the workshop.
Very relatable excellent program. Refreshing to get a scope of further techniques, approaches and advice. Grand outlook on how diverse selling can be and techniques to different customers, needs and outlooks.
Renee has excellent knowledge, is friendly and helpful. Greatly appreciated her flexibility and ability to tailor the course for the group.
Renee was ten times more engaging than I expected and has given me the techniques to be more confident as a saleperson.
All examples were highly relevant and focused at our industry – Renee’s knowledge of the industry and company really helped. You may think you know everything required for your role – this course will identify areas you never knew.
Renee was very clear and to the point. Covered a broad range of methods. The course was very well set up and structured. I would definitely recommend this course, it opens the mind to different ways of processing information.
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Do you have any questions about relationship building and relationship management you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.