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ICML training courses > Communication and interpersonal skills > Emotional intelligence
Successful people are often set apart not by their IQ, but by their EQ; their Emotional Intelligence. Emotional Intelligence is the ability to recognise and manage emotions. Many extraordinary people are successful because they have the ability to connect with others at a personal and emotional level.
This training program will help participants to develop their EQ and take full ownership of their emotions, to enable them to influence others and succeed.
This emotional intelligence course, delivered all over Australia including Sydney, Melbourne and Brisbane, is designed for anyone wanting to be more effective in work and life relationships by better understanding and managing emotions.
In this communicating with emotional intelligence course participants will learn how to:
We deliver our training programs either through:
Delivering an Emotional Intelligence training program as an in-house workshop is economical and effective. We can deliver your emotional intelligence course in Sydney, Melbourne, Brisbane or any other location in Australia or overseas.
We boost your return on investment because we tailor the training experience:
We also coach individuals to build their Emotional Intelligence skills.
Ask us how we can tailor the program to suit your needs:
The most important predictor for leadership success is not intelligence; it is emotional intelligence. Some EI keywords are empathy, listening skills, understanding emotions, regulating own emotions and optimism. We can develop Emotional intelligence. Our emotional intelligence course in Sydney and all over Australia, including Melbourne and Brisbane, EI training and coaching for leaders targets and builds the critical success factors for great leadership. Ask us how.
EQ is essential for delivering superior customer service. Emotions can run high. We teach representatives to control their own emotions and use techniques to manage customers’ emotions. After our emotional intelligence course or EI training for customer service and call centre staff, your team will build better relationships and manage situations of conflict with agility. Ask us how.
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Do you have any questions about Emotional Intelligence course in Sydney and all over Australia, including Melbourne and Brisbane, or the Emotional Intelligence training you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.