ICML training courses > Communication and interpersonal skills
Communication and interpersonal skills training
We build communication skills and boost interpersonal skills through training, coaching and consultancy.
Our training courses can be tailored for people at any level of the organisation; for individual contributors to executive leaders.
Click on the topics below for a brief overview of each course. You can then click through for more detailed information.
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Communicating with Impact
Communicating with Impact
We will tailor this program for in-house delivery to any length.
Our Communicating with Impact program is a communication skills training course for anyone in the professional workforce.
The course builds communication skills across roles and levels in the organisation. Learn to listen to people with the intent to understand and the importance of non-verbal communication. After the program participants will also be able to recognise and adapt to different personality styles. Read more
Influencing and Negotiating Skills
Influencing and Negotiating Skills
This influencing skills training course builds persuasive communication skills. It is designed for anyone wanting to communicate with powerful influence, without using formal authority. The program develops the ability to build trust and rapport and deliver powerful messages. Learn Neuro-Linguistic Programming techniques to influence and negotiate towards agreement. Read more
Presenting with Confidence
Presenting with Confidence
We will tailor this program for in-house delivery to any length.
Most of us find presentations nerve-racking. Fortunately, with the right powerful techniques and planning, participants can dramatically improve their presentation skills and confidence.
This presentation skills course will help to plan, structure and deliver presentations that hold the audience’s interest and let them easily follow the presenter’s train of thought. After this presentation skills course participants will be looking forward to their next presentation! Read more
Presenting Virtually
Presenting Virtually
We will tailor this program for in-house delivery to any length. We deliver this virtual presentation skills training program through impactful live online workshops. The facilitator will role model the online presentation skills they teach.
This virtual presentation skills training course builds the skills and gives the tools to engage the audience who can only see the presenter on a screen. Read more
Facilitating Workshops
Facilitating Workshops and Meetings
Facilitation is integral to good management. A facilitator helps a group arrive at their objectives by managing the process and skilfully directing communication traffic.
This facilitation skills course will develop the techniques, tools and confidence to make meetings, workshops and group sessions successful. Get group members to take responsibility and keep discussions on track. Skillful facilitators will be in demand and participants will be asked to manage session dynamics and achieve results! Read more
Courageous Conversations
Courageous Conversations
- Workshops can be delivered in-person or through impactful live online workshops.
- Any-duration in-house program – tailored to your needs
Holding courageous conversations means overcoming internal barriers and skilfully addressing the issue rather than the person. In this course participants learn how to confidently address performance matters, deliver bad news, tackle difficult behaviour and resolve interpersonal issues. Read more
Emotional Intelligence – Enhancing Relationships
Emotional Intelligence – Enhancing Relationships
- Workshops can be delivered in-person or through impactful live online workshops.
- Any-duration in-house program – tailored to your needs
Emotional Intelligence is a skill that can be developed. It is important for anyone in the organisation to understand how to manage their own and other people’s emotions. High emotional intelligence leads to better relationships, career success and life satisfaction. Read more
Managing Conflict
Managing Conflict
Conflict is a normal part of work and personal life. This conflict resolution training course builds understanding and skills to identify and resolve conflict. Learn to respond effectively to different communication styles and manage emotional behaviour. Participants will be able to turn difficult situations into positive outcomes. Read more
Assertiveness Skills
Assertiveness Skills
This Assertiveness course teaches techniques that dramatically change the way participants think about themselves and their influence on others. Our assertiveness training helps them better stand their ground. Read more
Speak Up, Be Heard and Feel Confident
Speak Up, Be Heard and Feel Confident
Tired of sitting in meetings and hearing others suggest good ideas? Want to make smooth conversation at gatherings or social and business events? If so, this speaking confidence training will help!
This course aims to make participants more confident when communicating one-on-one or with an audience, speaking in all kinds of informal situations and presenting in front of small groups. Read more