Communication and interpersonal skills training

We build communication skills and boost interpersonal skills through training, coaching and consultancy.

Our training courses can be tailored for people at any level of the organisation; for individual contributors to executive leaders..

When you explore in-house facilitation of our communication and interpersonal skills training courses to groups, please check out the ‘in-house’ tab on the course pages.

Communicating with Impact

Communicating with Impact

  • Two-day public course
  • Any-duration in-house program – tailored to your needs

Our Communicating with Impact program is a communication skills training course for anyone in the professional workforce.

The course builds communication skills across roles and levels in the organisation. You will learn to listen to people with the intent to understand. You’ll learn the importance of non-verbal communication. After the program you will also be able to recognise and adapt to different personality styles. Read more

Influencing and Negotiating Skills

Influencing and Negotiating Skills

  • Two-day public course
  • Any-duration in-house program – tailored to your needs

This influencing skills training course builds your persuasive communication skills. It is designed for anyone wanting to communicate with powerful influence, without using formal authority. The program develops your ability to build trust and rapport and deliver powerful messages. You will learn Neuro-Linguistic Programming techniques to influence and negotiate towards agreement.  Read more

Courageous Conversations

Courageous Conversations

  • One-day public course
  • Any-duration in-house program – tailored to your needs

Holding courageous conversations means overcoming your internal barriers and skilfully addressing the issue rather than the person. In this course you’ll learn how to confidently address performance matters, deliver bad news, tackle difficult behaviour and resolve interpersonal issues. Read more

Emotional Intelligence – Enhancing Relationships

Emotional Intelligence – Enhancing Relationships

  • Two-day public course
  • Any-duration in-house program – tailored to your needs

Emotional Intelligence is a skill that can be developed. It is important for anyone in the organisation to understand how to manage own and other people’s emotions. High emotional intelligence leads to better relationships, career success and life satisfaction. Read more

Managing Conflict

Managing Conflict

  • One-day public course
  • Any-duration in-house program – tailored to your needs

Conflict is a normal part of work and personal life. This conflict resolution training course builds your understanding and skills to identify and resolve conflict. You will learn to respond effectively to different communication styles and manage emotional behaviour. You will learn how to turn difficult situations into positive outcomes. Read more

Assertiveness Skills

Assertiveness Skills

  • One-day public course
  • Any-duration in-house program – tailored to your needs

This Assertiveness course teaches you techniques that dramatically change the way you think about yourself and your influence on others. Our assertiveness training helps you better stand your ground. Read more

Speak Up, Be Heard and Feel Confident

Speak Up, Be Heard and Feel Confident

  • One-day public course
  • Any-duration in-house program – tailored to your needs

Are you tired of sitting in meetings and hearing others suggest good ideas you had yourself? Do you want to make smooth conversation at gatherings or social and business events? If so, this speaking confidence training is just for you!

This course aims to make you more confident when communicating one-on-one or with an audience, speaking in all kinds of informal situations and presenting in front of small groups. Read more