Conflict Management Testimonials

 

William Adams – Lauren

"I found Graham’s information on things to be excellent. His knowledge is fantastic. "

 
 

Luna Park – Participant

"Fantastic course. Graham has an excellent manner of speaking and getting important points across 10/10. "

 
 

VETASSESS – Shuang

"The training has lots of interesting examples. It is easy to absorb the information. The information and notes are great and easy to absorb. I have learned techniques of dealing with difficult customers. It will help me provide better customer service to clients."

 
 

Swatch Group Australia - Nick

"This course has made me reassess my management skills and style and provide a structure to improve and develop my skills. Justine was very professional, excellent communicator and structured the content in a meaningful and logistic format. Good balance of theory and practice."

 
 

Swatch Group Australia - David

"It was amazing. I believe everyone in my team should do it. Informative – learnt a lot. Loved every minute. Would definitely recommend it."

 
 

Swatch Group Australia - David

"Mark was amazing. I believe everyone in my team should do it. Informative – learnt a lot. Loved every minute. Would definitely recommend it."

 
 

Aurizon - Tamika

"Naomi is a fantastic facilitator, relatable and is confident in her knowledge of this program. Naomi is able to adapt and relate the course content to fit our needs more personally and explain/breakdown content clearly. Being a leader in customer service, this program helped me gain confidence to manage conflict in internal and external situations. "

 
 

Valmet - Jose

"Paul was well spoken, informative and friendly. Great job, keep it up. Life changing stuff."

 
 

Valmet - Participant

"Paul kept the class engaged and interested in the discussion with great energy. Gave me skills that I can implement in my workplace and day to day activities."

 
 

William Adams – Susan

"Graham is very engaging. He moves through the materials at a good pace and is always very positive in his feedback. Now have some useful strategies to practise and use both at work and home."

 
 

Tandem Building Group – Brodie

"I found the workshop to be extremely interactive, engaging and enjoyable. Certainly exceeded my expectations. "

 
 

Tandem Building Group – Mick

"Practical information which was easy to relate to. By using personal experiences, I found it easy to communicate with Suzanne. "

 
 

RMIT University – Participant

"This session was way more interesting, dynamic and playful than the summary led me to believe - I thought I might be going to something fairly 'dry' but it wasn't at all. I have recommended it to my senior manager to use as an away day session, it was that good. I think ALL staff could really benefit from it - not just managers or team leaders. "

 
 

William Adams – Darren

"Graham is an excellent presenter, great involvement. Provides some additional tools and viewpoints to use in day to day interactions. "