"Paul was very engaging, stayed on topic and kept the day relevant. I have had experience in these areas over many years. The reminder of strategies was unexpectedly worthwhile!"
Falls Creek Resort - Stuart (CEO)
"Highly recommend ICML for personalised and personable training needs. The course was impactful, effective and provided action points for all members to take away and improve upon. Great investment!"
RSPCA - Nadia
"Paul was fantastic. Paul chose key subjects to discuss and then delved deeper. Great information and facilitator. The program was very engaging and interactive. "
Moonee Valley City Council - Rose-Marie
"Mechelle was engaging and had a sound knowledge of the subject. I plan to use the tools to provide a positive and energised culture to my team.
Melbourne City Mission – Joanne
"Suzanne is an expert in the content and ability to deliver. I enjoyed developing greater understanding of my weakness and areas I need to be aware of. Adult, Parent and Child responses – I will be using this in supervision to engage and develop staff.
Merriwa – Joanne
"I really enjoyed Suzanne's style and presentation. Stories that were real based on Suzanne’s experience and the other participants and being able to analyse those stories and refine feedback.
Dineen Group (Westernport Roadlines) – Glenn
"Very interesting and thought provoking on dealing with different personality types. Very well presented.
Moonee Valley City Council – Rose-Marie
"Mechelle was engaging and had sound knowledge of the subject. I plan to use the tools to provide a positive and energised culture to my team.
William Adams - Kelly
"Facilitator was fantastic, very knowledgeable on the topic. I learnt a lot and can apply these skills both at home and the workplace.
The Greater Metropolitan Cemeteries Trust - Kelly
"Suzanne was the right mix of fun and informative. The session was really useful and I will definitely be using the strategies."
Melbourne City Mission - Vanessa
"Great manual which I shall refer back to – so many points resonated with me. Will definitely use in professional and personal life. Super engaging facilitator, time flew! Loved all the activities. Suzanne made excellent points and I listened to every word. Super engaging, interesting, fun, helpful and overall awesome training. Would recommend to anyone and everyone. Thanks for a great day!"