Assertiveness Skills

Life can be overwhelming and stressful if you have trouble saying ‘no’. At the same time, relationships can be damaged if you communicate in an overpowering way. This course teaches you simple techniques that dramatically change the way you think about yourself and how you influence others. Our assertiveness skills training helps you:

  • confidently stand your ground
  • moderate any overbearing communication styles.

Tailored in-house Assertiveness Skills course – Melbourne – Sydney – Brisbane – Adelaide – Perth – Darwin – Hobart – Canberra

Designed for you

This assertiveness skills course is designed for people who want to:

  • improve confidence
  • learn how to effectively deal with an overload of demands
  • deliver confident and assertive and non-aggressive messages.

It’s also a great program if you are sometimes perceived as communicating too powerfully.


In this assertive communication course you will learn how to:

  • set and achieve goals
  • improve confidence
  • deliver an assertive verbal and non-verbal communication style
  • improve self-esteem and confidence
  • handle difficult people
  • create positive relationships
  • deal with challenging situations
  • ask for what you want
  • be assertive, not aggressive.

Tailored assertiveness training – delivered on your premises

Delivering assertiveness training as an in-house program is economical and effective.

Your return on investment will be boosted by a tailored training experience:

  • tailored content: you mix and match subjects from various programs
  • tailored language: we include your internal language and use your business information such as strategy, values etc.
  • a duration of your choice: from a one-hour presentation or Skill Shot to a multiple-day program and everything in between
  • the time of day that suits you best
  • delivered in any location in Australia
  • anything else relevant to you
  • we deliver our assertiveness courses all over Australia, including Sydney, Melbourne and Brisbane, and abroad.

We also coach individuals to build assertive communication skills.

Ask us how we can tailor an assertiveness skills training program to suit your needs:

  • call 1300 655 098
  • start a chat at the bottom of our page
  • send us a message.

Examples of tailored in-house assertiveness skills training programs

Assertive Leadership training

Assertive Leadership finds the right balance between dominating and a passive leadership style. Aggressive leaders believe they need to project strength and do this by communicating passionately and forcefully. Passive leaders often lack control over their teams. Our assertiveness skills training program for leaders teaches participants to understand the impact they have on others. They learn to communicate strongly but without being perceived as aggressive. Such a tailored program typically includes:

  • identifying aggressive leadership communication
  • developing empathy
  • avoiding passive leadership styles
  • establishing the balance
  • identifying the issues versus the emotions
  • finding solutions
  • assertive body language
  • using tone for your desired result
  • dealing with criticism
  • communicating with confidence and influence.

Confidence and Self-Esteem training

Building confidence and self-esteem lay at the basis for assertiveness skills training. Under guidance of an Organisational Psychologist, this program goes deeper and explores how and why our confidence and self-esteem may be lower than we’d want. You will learn how to build up your self-assurance and ability to courageously and assertively tackle challenges you face. We tailor this variation of the assertiveness skills training program for in-house delivery. We also provide one-on-one coaching assistance. A Confidence and Self-Esteem training program or coaching on the topic would typically include:

  • understanding the basis for confidence
  • what affects self-esteem
  • re-framing techniques
  • creating positive thinking patterns
  • taking control of your emotions
  • avoiding the resentment cycle
  • controlling self-talk
  • assertively showing your confident and positive self.

Assertiveness Skills course for individuals in Melbourne

We offer this one-day public course in Melbourne CBD.


  • Wednesday 27 March 2019
  • Tuesday 18 June 2019
  • Thursday 31 October 2019


$ 540 + GST


350 Collins Street, Melbourne CBD


1 day: 9am to 5pm


  • Morning tea, lunch, afternoon tea
  • Participant manual – great for reference
  • Certificate
  • The Quick Reference Guide: a handy laminated one-page summary of the course.


Are you looking for a course that gives you the confidence and skills to speak up in social and work situations? Check out our Speak Up, Be Heard and Feel Confident course.

Related Assertiveness Skills Posts

Assertiveness course testimonials

Free eCoaching: ask an ICML trainer – get advice on assertive communication

Whether you’re from Sydney, Melbourne, Brisbane or any other place: Do you have any questions about assertiveness skills you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.

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