Business writing training

Effective emails generate fast responses that save precious time. Clear, concise and professional documents improve your workplace productivity. Enhanced writing techniques save you time in drafting documents.

In our effective business writing training we teach you to be a better writer. Our highly interactive professional business writing course teaches practical techniques to help you write persuasive documents that have your readers in mind. Make your writing easy to read, easy to understand and easy to action. Read more

Powerful, Tailored In-house Business Writing Training

Report Writing

Report Writing

Get your reports read and actioned. We’ll show you how to apply the principles of great business writing training to reports. You’ll learn how to make your report appealing through persuasive writing, enticing headlines, a clear structure and attractive layout. You’ll learn how to turn bloated prose into crisp and compelling language.

We tailor this report writing training program to perfectly suit the reports the participants write: from simple to highly complex, technical or financial reports. Read more

Tenders and Proposals

Tenders and Proposals

What is your strike rate with proposals for new or ongoing contracts? Maybe you need to take a fresh approach to boost your success.

This program will change your the way you prepare and write tenders. It reveals the secrets, skills and techniques to persuasively respond to your clients’ needs. We show how to stand out from the crowd. We’ll show you how to take out any excess phrases and words and make your writing bright and vivid. You’ll learn to write compelling tailored bids and tenders that make a decisive case to win. Read more

Business Cases

Writing Persuasive Business Cases

Learn how to make a persuasive case for investments in programs, products or projects. We will introduce you to the secrets to gaining approval faster. In this program you’ll learn how to create a cost-benefit analysis with just the right amount of detail. Read more

Board Papers

Board Papers

Create appealing and convincing board papers. In this business writing training tailored to board papers, you’ll learn how to make your documents attractive through persuasive writing, enticing headlines, a clear structure and attractive layout. Turn bloated prose into crisp and compelling language. Get your board papers read and actioned. Request more information

Email Writing

Email Writing

In this email business writing training we teach you how to do away with ambiguous and convoluted emails. After this email writing training course, your emails will be fresh and to the point. You’ll learn to write to achieve specific objectives.

We can also incorporate other correspondence, such as memos and letters. Request more information

Customer Service Writing

Customer Service Writing

In customer service business writing training courses, we focus on short and to the point writing that achieves its objectives. We’ll show you how to eliminate wordiness. You will discover new ways to make an impact on clients through sparkling communication. Request more information

Sales Proposals

Sales Proposals

Boost your conversion rates by learning to write proposals that touch a nerve with your prospective clients. This business writing training course for sales proposals shows you how to analyse your clients’ needs. You’ll learn to create tight and persuasive documents that win you clients. Request more information

Minutes and Agendas

Minutes and Agendas

A common challenge with writing minutes is choosing what to include. As a result, many minutes suffer from too much detail. This minute writing program shows you how to focus on decision, action and responsibilities. Request more information

Executive Summaries

Executive Summaries

Are your executive summaries clear? Do they only contain critical information and conclusions? To write a great executive summary you need to understand your audience. In addition, you need to be clear about your objectives.

In this tailored in-house executive summary writing training program, you’ll practise with your own documents. You’ll learn to create tight and influential executive summaries. Request more information

Editing Skills for Managers

Editing Skills for Managers

Don’t make the mistake of re-writing other people’s work. It costs too much time and you’ll condemn yourself to doing it over and again, as people won’t learn that way.

We’ll demonstrate how to save time and make your life easy by giving feedback that creates writing skills. This is a business writing training program for managers who have trouble letting go. Request more information

Submissions, Requests for Funding and Proposals

Submissions, Requests for Funding and Proposals

Whether you like it or not, when you request money for your project or activities you are in the business of selling and persuading. We will show you how to structure your document for most effect. In this proposal business writing training we’ll demonstrate how to analyse your audience and craft persuasive messages to achieve your objectives.

This program helps you turn a dull document into a fresh and attractive proposal. Request more information

Local Government – Writing for Clarity

Local Government – Writing for Clarity

Local councils are also making the move to write with more clarity and focus on the reader. This specifically tailored program sets all its scenarios and examples in a local government context. In this business writing training we’ll help you create a culture of clear and concise reading in your council. Request more information

Government Briefs

Government Briefs

Our battle-hardened facilitators teach you how to write briefs that demonstrate a clear understanding of their purpose and their audience.

This business writing workshop unpacks the various stages of the writing process and helps participants create briefs that excel in clarity, precision and relevance. Request more information

Technical Writing

Technical Writing

A lot of technical writing can be improved by showing less technical expertise and more focus on what the reader needs to know. With a simple step-process we’ll show you how to turn murky technical text into clear and reader focused writing. Request more information

Copywriting

Copywriting

Writing brochures, websites, sales letters and other marketing and sales documents is like an art. Fortunately, we can teach you to how write copy like a professional.

We deliver this business writing training program in-house but also online for individuals. Request more information 

SEO-savvy Blogs and Social Media for Business

SEO-savvy Blogs and Social Media for Business

Writing for the web is unlike any other writing. Short attention spans are even more pervasive. Discover in this business writing training program how to create sizzling content that engages and builds authority for your business. Request more information

Public Relations Writing

Public Relations Writing

Press releases aren’t dead. In fact, well-written and smartly distributed press-releases are highly effective in getting published in this era of reduced investment in journalistic content.

Our facilitating experienced PR managers guide you through the dos and don’ts of writing public relations documents. Request more information

Business Writing for Leaders with English as a Second Language

Business Writing for Leaders with English as a Second Language

Any foreign language is hard, but English has unique challenges when you’re not a native speaker. Getting up to speed quickly and writing at an acceptable level can be hard. The demands are usually higher the more responsibility you have within the organisation. We mostly provide coaching services to quickly raise the writing levels of leaders and executives. Request more information

Business Writing Training Courses Testimonials

Free eCoaching: ask an ICML trainer – get advice on business writing

Do you have any questions about business writing you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.


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