Business writing courses

Learn about our live virtual business writing workshop for individuals. Read more

For groups: in-house Business Writing Training

We deliver our specialised and tailored business writing courses face-to-face or via live virtual workshops all over Australia, including Sydney, Melbourne and Brisbane, and abroad.

Read below about the various topics you can choose from. Is your topic not listed? Please ask us for a quote. One of our writing experts will be able to deliver it.

Effective Business Writing

Effective Business Writing

All business documents should be understood on the first read and interpreted with the tone intended. This highly interactive business writing course builds the skills to quickly write crisp and logical business documents. Read more

Report Writing

Report Writing

Get reports read and actioned. Turn reports into crisp and compelling documents.

We tailor this report writing training program to perfectly suit the reports that participants write: from simple to highly complex, technical or financial reports. Read more

Writing in Local Government

Writing in Local Councils

Councils are also making the move to write with more clarity and focus on the reader. Our Writing in Councils courses are entirely tailored to the needs and typical documents written in local government.  Read about our Writing in Councils courses:

Writing in Government

Writing in Government

Writing in government comes with specific challenges. Our expert facilitators understand those challenges intimately. Our facilitators have delivered hundreds of writing training workshops for government departments and agencies that work with them across Australia. Read about our Writing in Government courses:

Reporting to Government

Reporting to Government

Does your organisation need to submit reports to funding bodies? Completing this program will reduce participants’ preparation time and boost the confidence the government funding body has in your organisation’s performance. Read more

Tenders and Proposals

Tenders and Proposals

What is your team’s strike rate with proposals for new or ongoing contracts? Maybe you need to take a fresh approach to boost your success. This program will change your the way you prepare and write tenders. It reveals the secrets, skills and techniques to persuasively respond to your clients’ needs. We show how to stand out from the crowd. Learn to write compelling tailored bids and tenders that make a decisive case to win. Read more

Business Cases

Writing Persuasive Business Cases

Learn how to make a persuasive case for investments in programs, products or projects. We will introduce the secrets to gaining approval faster. In this program participants learn how to create a cost-benefit analysis with just the right amount of detail. Read more

Board Papers

Board Papers

Create appealing and convincing board papers. In this business writing training tailored to board papers, participants learn how to make documents attractive through persuasive writing, enticing headlines, a clear structure and attractive layout. Turn bloated prose into crisp and compelling language. Get board papers read and actioned. Read more

Email Writing

Email Writing

In this email business writing training we teach participants how to do away with ambiguous and convoluted emails. After this email writing training course, their emails will be fresh and to the point. They’ll learn to write to achieve specific objectives. We can also incorporate other correspondence, such as memos and letters. Read more

Customer-focused Emails and Letters

Customer-focused Email and Letter writing training

In customer service business writing training courses, we focus on short and to the point writing that achieves its objectives. We’ll show how to eliminate wordiness and discover new ways to make an impact on clients through sparkling communication. Read more

Sales Proposals

Sales Proposals

Boost your team’s conversion rates by learning to write proposals that touch a nerve with your prospective clients. This business writing training course for sales proposals shows how to analyse your clients’ needs. Participants learn to create tight and persuasive documents that win clients. Read more.

Minutes and Agendas

Minutes and Agendas

A common challenge with writing minutes is choosing what to include. As a result, many minutes suffer from too much detail. This minute writing program shows how to focus on decision, action and responsibilities. Read more

Executive Summaries

Executive Summaries

Are your team’s executive summaries clear? Do they only contain critical information and conclusions? To write a great executive summary the writer needs to understand their audience and be clear about their objectives. In this tailored in-house executive summary writing training program, participants will practise with their own documents. They’ll learn to create tight and influential executive summaries. Read more

Editing Skills for Managers

Editing Skills for Managers

Don’t make the mistake of re-writing other people’s work. It costs too much time and leaders condemn themselves to doing it over and over again, as people won’t learn that way. We’ll demonstrate how to save time and make life easier by giving feedback that creates writing skills. This is a business writing training program for managers who spend too much time editing other people’s writing. Read more

Grants, Submissions, Requests for Funding and Proposals

Grants, Submissions, Requests for Funding and Proposals

Businesses are competing against other providers and it is very easy to ‘miss the mark’ through a poor submission or grant application. We will show how to structure documents for maximum effect. In this proposal business writing training we’ll demonstrate how to analyse the audience and craft persuasive messages to achieve your organisation’s objectives. This program helps turn a dull document into a fresh and attractive proposal. Read more

Technical Writing

Technical Writing

A lot of technical writing can be improved by showing less technical expertise and more focus on what the reader needs to know. With a simple step-process we’ll show how to turn murky technical text into clear and reader focused writing. Request more information

Copywriting

Copywriting

Writing brochures, websites, sales letters and other marketing and sales documents is like an art. Fortunately, we can teach your team how to write copy like a professional. We deliver this business writing training program in-house but also online for individuals. Request more information 

SEO-savvy Blogs and Social Media for Business

SEO-savvy Blogs and Social Media for Business

Writing for the web is unlike any other writing. Short attention spans are even more pervasive. Discover in this business writing training program how to create sizzling content that engages and builds authority for your business. Request more information

Public Relations Writing

Public Relations Writing

Press releases aren’t dead. In fact, well-written and smartly distributed press-releases are highly effective in getting published in this era of reduced investment in journalistic content. Our facilitators are usually experienced PR managers. They’ll guide participants through the dos and don’ts of writing public relations documents. Request more information

Business Writing for Leaders with English as a Second Language

Business Writing for Leaders with English as a Second Language

Any foreign language is hard, but English has unique challenges when you’re not a native speaker. Getting up to speed quickly and writing at an acceptable level can be hard. The demands are usually higher the more responsibility leaders have within the organisation. We mostly provide coaching services to quickly raise the writing levels of leaders and executives. Request more information

Testimonials Business Writing Training Courses

Free eCoaching: ask an ICML trainer – get advice on business writing

Whether you’re from Sydney, Melbourne, Brisbane or any other place: Do you have any questions about business writing you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.

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