Influencing and Negotiating Skills

In our interconnected world we continuously rely on other people for our success. We need to negotiate and gain buy-in from stakeholders, peers, senior leadership, team members and clients, without the use of formal authority.

This influencing skills training course provides the skills to form trusting respectful relationships. We’ll give you practical tips and strategies to work collaboratively and influentially with others to achieve your goals.

Tailored in-house Influencing and Negotiating training – Melbourne – Sydney – Brisbane – Adelaide – Perth – Darwin – Hobart – Canberra

Designed for you

This influencing skills course is designed for anyone who needs to influence and negotiate with internal and external stakeholders to achieve outcomes, without using authority.


In this influencing skills course you will learn how to:

  • understand others to adapt your own style
  • build trust and effective rapport
  • inspire and motivate people
  • influence (and not manipulate)
  • communicate with clarity and persuasion
  • create win-win solutions
  • negotiate effectively
  • gain commitment without the use of power, position or status
  • influence people to get things done.

Influencing and Negotiating Skills course for individuals in Melbourne

We offer this two-day public course in Melbourne CBD.


  • Tuesday 19 and Tuesday 26 March 2019
  • Tuesday 16 and Wednesday 17 July 2019
  • Tuesday 22 and Tuesday 29 October 2019


$ 990 + GST


350 Collins Street, Melbourne CBD

Duration public course

Two days: 9am – 5pm


  • Morning tea, lunch, afternoon tea
  • Participant manual – great for reference
  • Certificate
  • The Influencing Skills Training Quick Reference Guide: a handy laminated one-page summary of the course.


Tailored Influencing Skills course – delivered on your premises

Delivering an influencing skills training workshop as an in-house program is often economical if you have five or more participants. We amplify your return on investment by tailoring the influencing skills training program to your needs:

  • Content. We tailor the program to the types of influencing and negotiating situations participants experience, the types of stakeholders they deal with and the challenges they face. We’ll incorporate your case studies where relevant.
  • Duration. We deliver influencing skills training programs from a one-hour presentation to a multiple-day program and everything in between.
  • We deliver our presenting courses all over Australia, including Sydney, Melbourne and Brisbane, and abroad.

We also coach individuals to build their influencing and negotiating skills. Ask us how we can tailor the program to suit your needs:

  • call 1300 655 098
  • start a chat at the bottom of our page
  • send us a message.

Influencing Skills Coaching – one-on-one

In individual coaching sessions, we can build critical influencing and negotiation skills. At the same time, we can focus on specific challenges the client encounters and in a systematic way assist in finding options and solutions.

Influencing Skills training courses for groups

There are many ways we are able to tailor Influencing and Persuasion Skills Training Courses. Some examples of how we have done this in the past:

Influencing and Negotiating with Stakeholders

In this Influencing Skills course, we focus on stakeholder management. Some of the elements we pay special attention to are:

  • identifying stakeholders
  • mapping how these stakeholders influence your project or desired outcomes
  • creating a plan on how to engage these stakeholders
  • strategic influencing and advocating
  • advanced communication and persuasive skills
  • relationship building skills.

Influencing Skills for Leaders

When we tailor the influencing skills training program to influencing team members, we answer the often-heard question ‘how do I motivate my staff?’. Participants learn to inspire team members instead of using formal authority. In this Influencing skills training for Managers program we particularly focus on:

  • understanding your team: behavioural and personality styles
  • adapting communication styles to have maximum influence
  • understanding what motivates team members
  • inspiring your team
  • using stories to create commitment and action
  • utilising feedback as a motivational

Influencing and Negotiating with Clients

We aim this Persuasion and Influencing Skills training course more towards sales and business development relationships. Key elements of this influencing skills training program are:

  • making a powerful first impression
  • building client relationships
  • creating trust and authority
  • getting to the heart of clients’ needs
  • flexing your communication style to suit the client and situation
  • identifying motivating factors for your client
  • digging for the WIIFM – What’s In It For Me
  • flexible negotiation skills to get to ‘yes’.

Strategic Advocacy and Lobbying Skills

Advocacy skills are critical for organisations and communities to represent their interests. In order to be heard and successful, Not-for-Profit organisations, community organisations, local governments and many other organisations need to advocate their positions. This influencing skills workshop builds the skills to strategically and systematically advocate and lobby. We will tailor the program to suit your specific situation and objectives. Our Advocacy programs are highly practical. We focus on creating well-defined plans and documents in our workshops, leveraging off existing skills and tools. Participants will immediately be able to use and build upon the program deliverables. The program is likely to include:

  • a strategic approach to advocacy and lobbying – creating a shared language
  • determining goals and a list of top priorities
  • identifying relationships and who to lobby to
  • understanding government cycles and implications
  • developing advocates inside and outside of the organisation
  • the use of stories and other influencing techniques
  • influencing decision makers
  • preparing for negotiation
  • negotiating skills.

Related Influencing Skills Posts

Influencing Skills training testimonials

Ask a trainer – get influencing skills advice

Whether you’re from Sydney, Melbourne, Brisbane or any other place: Do you have any questions about influencing and persuading you’d like to ask? Do it here. One of our influencing skills training facilitators will answer on the page. We’ll alert you to our response by email.

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