So you are a subject matter expert and have been promoted. You now have to deal with the people issues – gaining cooperation, motivating, maintaining performance standards and planning. There is a different set of skills required; all of which can be learnt. This leadership and management course builds the skills you need to become an influential and respected leader. You will discover how to create and inspire powerful teams.
This management course is aimed at new or soon to be appointed team leaders, supervisors and managers who have never attended leadership training before.
Learn how to:
We deliver this management course off-the-shelf or we tailor it to your needs and to your organisation. We can often tailor management courses at no cost. Contact us to discuss your objectives. We tailor:
We offer this two-day public course in Melbourne CBD.
$ 990 + GST
350 Collins Street, Melbourne CBD
Two days: 9am to 5pm
Encouraging and training assertiveness in the workplace brings with it many benefits. Here are three scenarios in which it helps you and your employees....
The mental and physical wellbeing of your staff is important, for them and your organisation. Do you know what you can do to make it a daily priority?...
When even the greats, like Steve Jobs, used a business coach, it's hard not to recognise the benefits. Here are four reasons to consider using one....
High-performing staff are worth their weight in gold. How can you develop your employees to achieve this standard? Here are four training methods to try....
Maggie was fantastic! Really informative, knowledgeable and provided a very supportive environment. An open environment to speak freely with colleagues. Some really great insights into communication styles and tactics.
Renee was superb. I would highly recommend this course. Renee is a fantastic trainer and presented information in an easily manageable and understandable format.
The course was insightful and will provide many useful techniques to assist with coaching my team.
I really enjoyed the workshop – it made me think differently and how I can use different strategies to improve my management/leadership. Thanks Mark.
The course was engaging and informative delivered with passion and professionalism. Very beneficial to all leadership job roles, as well as personal leadership roles.
I would highly recommend this course to other potential leaders. This course content is relevant and eye opening and the facilitator is very informed, experienced and hands on. My company’s money has been well spent!
I found the course timely, informative and completely relative. All facets discussed and covered were beneficial and Renee was fantastic. Thank you!
The program went above and beyond my expectations – all learnings will apply to both my professional and personal life. It was practical with plenty of day-to-day situations used as examples. Great engagement and direction and Suzanne kept everyone interested. I was able to work on some of my weaknesses whilst building up my strengths to improve my management and communication style. Thank you!
The course was really interesting and relatable to my current work situation. I would definitely recommend the course, very practical. Mark had relevant knowledge and examples.
Exceeded my expectations, was very applicable to my work-life and the sharing of examples and working with others was beneficial. Maggie was extremely courteous and knowledgeable and explained topics clearly.
Very interactive – hands on which is what I loved. Not at all text book.
Renee was a great facilitator and the content was new and very useful. I can implement these models in day to day operations. Renee has a great ability to breakdown complex models with common examples.
I found this course to be more than informative. The information on the day and the course material was amazing. I feel more motivated to get back to work and slowly implement everything I’ve learnt. Renee was awesome. Thank you!
Mechelle has been an absolutely amazing and engaging facilitator. She inspires me to come back for more learning. Course conducted really well and precise. Good course material too! Very beneficial as it is going to help me with my future role.
People skills are very important in my position and this has helped greatly. Very thorough and skillful. Gave great examples that I could relate to. Made sense the way the day was organised. Very beneficial, took a lot out of it. Highly recommended.
Mechelle was great, shared lots of experience and made sharing safe and comfortable. It was good as I have no management or leadership experience and have been brought into this role to help a team with poor culture and morale problems. It allowed me to observe and learn about specific ways to approach, observe and manage in the best possible manner.
Renee!! She was fabulous, brilliant with her training. Loved every bit of the training, which added so much value altogether.
Mechelle was excellent! She made the course fun and was really engaging - she built a great rapport with our group. Skills we learnt were extremely practical and we could all relate to the content. I now have plan I can put into place. I also liked that it was clear and we could all relate to the content. I really loved the course and I hope to apply the learnings in my career.
Mark is an excellent presenter. Exceptional knowledge and a great teacher that uses great examples to demonstrate a point. Overall fantastic course.
During the course I had the opportunity to share the day-to-day challenges with Mechelle and get to learn many ways to cope when challenged. Learned many new things during the training and got involved in role plays.
Having done many of these types of courses over the years – Marks approach was like a whiff of fresh air. Thanks Mark. The interaction and delivery was first class – I love to hear the variables and new ideas that will help my performance.
A great session to quickly upskill key staff. The participants were motivated, as they absorbed the content and were excited to practise their new skills. It was a great refresher on communication and leadership.
The program covered information, skills and competencies that are very relevant to me professionally. Rob was excellent. Engaging. Knowledgeable. Likeable. Adaptable. He’s an engaging coach and trainer. I’m very grateful to have had this experience.
The content was presented in a way that was appealing to a variety of learning styles. Renee was a great facilitator, very engaging, energetic, referred often to sources and references. Renee read the room really well and delivered the content accordingly – a great mix of presenting styles used (audio, visual, group, self-reflecting).
Would recommend for any potential leaders! Great structure, provided clarity of what I’m in for.
The workshop was very informative and great examples of application that are relatable in my work life. Lynne is a delight to spend the day with. Lynne is very passionate and experienced: I had an entertaining and enjoyable day.
Renee was very engaging, knowledgeable, well spoken, very presentable. Facilitator/room interaction was enjoyable and insightful. It was great! One of the best workshops I’ve participated in!
Maggie was fantastic, knowledgeable, informed and equipped with examples and research.
First class. Great day and relevant for the future. Mark gave a precise, informative, beneficial and entertaining presentation.
Great facilitator, very easy to understand and a great person to learn from. These training days have been extremely beneficial and have helped me to grow.
I have a diploma in management and wasn’t sure if this course would be worth participating in. I was extremely happy to find the course beneficial. Renee’s coaching and commitment to making sure everyone in the course understood the concepts was fantastic.
Since 2012 when we started working with ICML, they have consistently delivered exceptional leadership and business development training for our leaders and consultants at all levels. ICML have demonstrated from the beginning that they understand our business and tailor their programs to suit our goals and values. Through building our leadership capability, ICML have certainly contributed to Intrax’s remarkable growth. We enjoy working with ICML for their outstanding facilitators, tailored, enjoyable and practical workshops, customer service and meticulous organisation.
The program provided tools to deal with relationships within the office, how we can achieve standards. Lynne didn’t drop a beat the whole time: engagement was excellent.
Renee has a very down to earth approach and is an engaging presenter. Very useful strategies, ideas and information to take away and use straight away. Lots of valuable tools and cohesive approach.
On behalf of Rinnai, I would like to say a big thank you to ICML and Mark on the delivery of a professional “Essential Leadership Skills” program. It well exceeded the expectations of all participants. The overall feedback was excellent. The program content was very relevant and very interactive. Mark was thorough, knowledgeable, approachable, funny and very engaging in his delivery. We will not hesitate to use your organisation for any future training programs that we roll out at Rinnai. Well done!
Great stuff to hear real life experiences and referencing from a diverse range of sources. Loved the day, was awesome.
I am going out with a wealth of knowledge from this workshop.
Renee was really great! Very informative, really relevant material. Was sad to finish the course.
Renee is a fantastic speaker and great at conveying her message in an easily understandable way. The course exceeded expectation! Entertaining and super informative.
I really enjoyed this course and feel as though I have gained some useful techniques I can implement into my development and the overall business development where I work. I would highly recommend.
Really enjoyed this course, found it to be very timely now that I am stepping into a role as a leader, I appreciate the company investing in my development. The course was a lot of fun. Maggie was warm and genuine in her delivery style. The course helped me to identify ways to deal with current situations with the team and has given me confidence to deliver. Would recommend to colleagues in the business as I thing it is always good to have a refresher.
Excellent content that was really relevant to my role and my future as a leader/manager. Really interested in using the skill/will model and applying GROW and also improving and increasing coaching.
Amazing facilitator. Have had many great ideas come to mind after hearing her experience.
Mechelle was very engaging and was very skilled in managing a group made up of very different people. I had participant in some leadership training previously. This training allowed me to learn new skills and practice and further developing my existing skills. Mechelle tailored her approach effortlessly to meet the needs of the group.
The program reaffirmed my skills and the facilitation was engaging, entertaining and knowledgeable. Lynne was a fabulous, engaging presenter.
Maggie is an enjoyable and experienced facilitator who brings the best out of the participant. This is an exceptional course that really pushes you outside your comfort zone.
Highly recommend ICML for personalised and personable training needs. The course was impactful, effective and provided action points for all members to take away and improve upon. Great investment!
Excellent – delivered content with ease, kept us captivated and threw in some humour for giggles – thoroughly enjoyed the course. I’ve been taught new skills to adapt my management style. Mark’s content was exceptional and kept us enthralled and he’s a funny guy too.
I would recommend this course as a fantastic application of Leadership skills and ideas.
Renee was amazing! Great knowledge and great presentation! I learnt so much. I would recommend the workshop, particularly for new managers and upcoming managers.
Two half days well spent! In a short amount of time I have acquired some important tools to improve my team’s performance and my feedback to them. Excellent and quick understanding of our context.
Do you have any questions about leadership or leadership development training you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.