Leaders need to communicate with their teams, and often. Here are four conversations they should be having to be effective in their role....
Whether you’re an experienced executive or aspiring leader, you’ll find ICML training and development programs inspiring and fascinating. We create and facilitate tailored learning experiences that make you better at your job. After our programs you will enjoy your work and personal life more. You’ll be happier and more productive. We don’t do quick fixes. We build lasting and enduring skills and productivity improvements through powerful, tailored learning solutions. Ask us how.
A really enjoyable and practical course with a presenter who builds instant rapport. Renee gave us practical and relevant examples that can be applied in my everyday work situation. The models were well explained and easy to use.
I really enjoyed it – exceeded expectations. Fantastic, engaging facilitators who use great personal experience stories. Feel much more confident in managing staff. Would highly recommend it.
A fantastic trainer and great session. I can’t wait for Lynne’s next course!
The course facilitator was incredibly responsive and helped me impact change in my style with my team.
Mark was informative, interactive, great sense of humour and happy to answer questions. Great!
Renee has a very down to earth approach and is an engaging presenter. Very useful strategies, ideas and information to take away and use straight away. Lots of valuable tools and cohesive approach.
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
I found the course timely, informative and completely relative. All facets discussed and covered were beneficial and Renee was fantastic. Thank you!
Two half days well spent! In a short amount of time I have acquired some important tools to improve my team’s performance and my feedback to them. Excellent and quick understanding of our context.
Very engaging and memorable. After training on the same topic for some time, it is great to have the tools to make it fresh and engaging. Mark established credibility through actions!
Paddy was a very good facilitator; knowledgeable, patient and articulate. He enlightened me on some ways to improve the way I run meetings.
Robin provided a good overview, practical tips and hints. I feel that my confidence in managing a project has increased and the aura around “project management” has been demystified.
Having done many of these types of courses over the years – Marks approach was like a whiff of fresh air. Thanks Mark. The interaction and delivery was first class – I love to hear the variables and new ideas that will help my performance.
Excellent delivery of material and easily connected to my workplace situations. The course is very powerful in being able to utilise a range of frameworks and methods to pursue team building and performance excellence.
Mark had great charisma and delivered the course very well. The workbooks had a great depth of concepts without being too much information. The use of videos by the instructor to demonstrate was great. Mark showed to have a lot of experience in the role he played delivering the course. He also demonstrated that he understood the needs of each person attending and used it to focus on different members of the group in different parts of the training.
Mark was terrific – great anecdotes, knew his material. He made the day – which I thought would be too long – fun, engaging, thought provoking and I walk away with actual tools and strategies. Look forward to another session with Mark at the lecturn.
The program was very interesting and had lots of fun. David was a great facilitator. He helped me how to get into the other person’s brain.
Very relatable excellent program. Refreshing to get a scope of further techniques, approaches and advice. Grand outlook on how diverse selling can be and techniques to different customers, needs and outlooks.
Fantastic! Lynne had done great research and prepared relevant documents that were presented well. Lynne was fantastic. She gave great tips that will make a huge difference to our business both externally and internally.
A hands-on, no-nonsense course that enabled all participants – government, corporate, non-profit – gain practical skills to hone emotional intelligence. I’ve walked away with brain brimming.
Excellent communicator. Renee’s style of delivery is what made the course interesting.
Mechelle was engaging and had a sound knowledge of the subject. I plan to use the tools to provide a positive and energised culture to my team.
Suzanne was brilliant. Very engaging, humorous and knowledgeable. Very enjoyable workshop.
Suzanne has excellent examples on every part of the course, as well as strongly encouraging us to participate. Great, active facilitator that engaged the group for the entire day.
It made me realise to be more non judgemental and look at why people may be acting in certain ways. Also how my actions and responses could be seen by other people.
Lynne is fantastic and very knowledgeable. Thank you. I would recommend all businesses to participate in this course. I really enjoyed how it was done, how we got to correct our errors and the examples related to our line of work.
I had a number of ah-ha moments; great!
Renee was superb. I would highly recommend this course. Renee is a fantastic trainer and presented information in an easily manageable and understandable format.
Mark was excellent! He spoke well, was engaging, used great examples, applied the theories and I loved the mix of different methods eg. group activities, videos, role plays etc. The workbook and handouts were excellent and useful. Enjoyed learning a theory but also knowing strategies to use when something wasn’t working. Videos and team activities were excellent.
Excellent, professional and interactive. The course offered tools that can be applied to combat all aspects of time management. I would recommend this course to other organisations. Well done.
Suzanne grew on me! I was a bit wary at first but she knew her stuff – and challenged me/the group. Loved the honest, forthright, challenging approach. Quite confronting at times. I’ve done influencing training before but it wasn’t so thought provoking!
Renee was informed, engaging and a great facilitator. Would definitely attend more of her courses.
Thanks Maggie – super interesting, very relevant, and beautifully explained course!
During the course I had the opportunity to share the day-to-day challenges with Mechelle and get to learn many ways to cope when challenged. Learned many new things during the training and got involved in role plays.
Ralph was a fantastic facilitator. Thank you!! Excellent program. Ralph was able to tie people’s comments back to relevant content. He provokes a lot of insightful discussion.
As a project manager myself, the content was familiar but was still a good reminder of important tools and skills and provided good interaction with colleagues on the topic. John was an excellent facilitator – highly engaging and able to deliver the material in an easy format.
Always top quality facilitators. Paddy was fantastic and challenged us to think outside our comfort zone.
Very beneficial workshop – has helped me feel more comfortable about giving “feedback”.
Thank you for an informative and interesting day that was really insightful. Justine was great, really energetic and engaging and it was enjoyable to participate.
Renee is a highly engaging presenter with an easy going but authoritative style that kept everyone involved and attentive.
Thanks Renee, as I thought the training very relaxed, I found it comfortable to contribute. I would certainly recommend your services to others.
Renee was very engaging, knowledgeable, well spoken, very presentable. Facilitator/room interaction was enjoyable and insightful. It was great! One of the best workshops I’ve participated in!
Good resource material and relevant to current workplace situations. I enjoyed the course – it was run in a professional manner.
I was engaged the whole course. I feel like I can go away and use this not only at work but in day to day life. I really enjoyed the practical side. Renee was down to earth and understanding and made us feel very comfortable.
I found the workshop to be extremely interactive, engaging and enjoyable. Certainly exceeded my expectations.
Renee was lovely. Obviously very knowledgeable about her subject matter.
Graham is an excellent presenter, great involvement. Provides some additional tools and viewpoints to use in day to day interactions.
I got so much out of today. I was extremely nervous coming in on the first day. Justine was so welcoming personable and knowledgeable. I really did push myself out of my comfort zone and got a lot in return. Would recommend to everyone.
Really enjoyed how interactive the day was. It was very engaging and made me think more about the way I communicate. Mark was really engaging and fun. He looked to use for answers; wasn’t a lecture. Really showed how ice breakers work.
The course was really interesting and relatable to my current work situation. I would definitely recommend the course, very practical. Mark had relevant knowledge and examples.
I found the Time Management course with ICML extremely useful with many tips that I can use in my role for a long time to come. Peter was very helpful and explained things to us in a simple and easy to understand manner.
Great manual which I shall refer back to – so many points resonated with me. Will definitely use in professional and personal life. Super engaging facilitator, time flew! Loved all the activities. Suzanne made excellent points and I listened to every word. Super engaging, interesting, fun, helpful and overall awesome training. Would recommend to anyone and everyone. Thanks for a great day!
Engaging, charismatic and knowledgeable. Enjoyed Peter’s various stories and examples and he was very quick to find ways that he could relate content to our workplace. A well planned day with real solutions that can be practically applied.
Robin is highly approachable and engaging in his presentation style and he presented his information clearly. This was a great opportunity to not only reinforce my existing knowledge but to enhance my skill set to be better equipped to tackle the project management required in my role.
Justine is clearly passionate about Presenting – this combined with her knowledge made the course infectious.
Mark has excellent knowledge of leadership and managing performance. Great tempo and style.
Jill was knowledgeable, presented well and kept the session flowing and interesting. I would recommend this to others.
Great presenter who explained points thoroughly and clearly. Suzanne encouraged group participants and discussion well throughout entire course. Well done.
Anita has a wealth of expert knowledge and an incredible ability to map every example thrown at her, back to best practice project management. Thank you.
Anita was very professional and knowledgeable. Really appreciate such an authentic training style – very enjoyable. The workshop was extremely thorough and provided relevant information. Thoroughly recommend for anyone undertaking project work of any type. Very valuable and applicable information.
Shaun was informative, useful and fun. I found being able to categorise actions, strategies and behaviours most useful.
Great hands on knowledge which Robin used as examples for explanations. His knowledge came from experience, not a text book. It was great that the program was not set in concrete and could be structured around the participant’s needs.
Renee was amazing! Great knowledge and great presentation! I learnt so much. I would recommend the workshop, particularly for new managers and upcoming managers.
The content was presented in a way that was appealing to a variety of learning styles. Renee was a great facilitator, very engaging, energetic, referred often to sources and references. Renee read the room really well and delivered the content accordingly - a great mix of presenting styles used (audio, visual, group, self-reflecting).
The course was excellent. I would recommend the course for someone like myself because you gained a lot that you would not know.
Great introductory HR course! Jill was knowledgeable and interactive! Great structure, informative for managers/admin and alike.
Graham is one of the best presenters I have come across. I enjoyed being part of of these 3 sessions with him. Well done. All I learnt is directly beneficial to my day to day work.
Paddy provided an informative friendly atmosphere. Enjoyed the experience and was easy to share and relate personal experiences.
Graham provided me with a toolbox of techniques to resolve and handle complex situations with customers. Interactive, not just a lecture, real life examples. Graham has a great personality and very engaging, keep up the good work Graham.
Anita is a very engaging facilitator, has excellent knowledge and makes you feel encouraged to contribute. Really enjoyed the workshop. Very practical and will be easy to implement day to day.
The course was very thorough and covered exactly what I requested through the pre-course survey. I liked that there was theory, examples, exercises, text etc but also focussed on following initiative and not on complicating matters.
Really interactive and informative. Great content.
Paddy was brilliant! The workshop was fantastic! GROW was quite a useful approach. Will surely recommend to others as it is a ‘value-add’ course.
Not only was it a fun 2 days, but I learnt some powerful tools that I will certainly use in the future to enable me to me a more "focussed & fun" trainer. I would also highly recommend this course to anyone planning to "tread the carpet" in front of audiences, or to further their "quiver of tools" moving forward. Thanks to Lynne - the two days were one of the best "work days" that I have had, thank you.
''Delivery of information provided was exciting and helpful. Very helpful in provide a balance in delivering the topics. Fantastic in demonstrating key points and helpful to provide/ perform better training techniques.''
Highly recommended. This course is very useful to discover a lot of hidden qualities that we have. The facilitator is very knowledgeable and engaging.
Phil was an excellent and knowledgeable facilitator. The course and facilitator were excellent. A great course which invigorated my knowledge of and approaches to leadership.
The content was presented in a way that was appealing to a variety of learning styles. Renee was a great facilitator, very engaging, energetic, referred often to sources and references. Renee read the room really well and delivered the content accordingly – a great mix of presenting styles used (audio, visual, group, self-reflecting).
Peter was very engaging and inclusive. Honed skills, particularly around making my writing more concise and effective. I write so many emails, I can already see how this will help me tomorrow.
The program reaffirmed my skills and the facilitation was engaging, entertaining and knowledgeable. Lynne was a fabulous, engaging presenter.
Course was excellent. I learnt a lot. Suzanne was fantastic, very amusing, factual, a great presenter.
The course was very engaging and the outcomes were clear and met. Shaun definitely helped me to reflect on my past experiences and shed light on how I would approach my future encounters for a better outcome! I loved it!
Renee was ten times more engaging than I expected and has given me the techniques to be more confident as a saleperson.
Maggie is fabulous! One of the best facilitators I have seen. Engaging, thoughtful and approachable with a strong knowledge of the subject matter.
Outstanding! Embodied everything taught. Very agile, responsive, listening actively and very warm/likeable. Content was vitally important and worthy of our time – even though it seems obvious at first. Thank you Justine for this extremely useful session. I learned so much that I can use straightaway, and I’m looking forward to applying it in my next workshop!
I found the facilitator Jacqui very good and she knew a lot about the subject. I will be applying all of the techniques that were shown.
‘Practical advice which will be implemented immediately’ ‘Appreciated Lynne’s efforts to answers everyone’s questions and she provided great responses’
Anita brings a great deal of knowledge and passion to the course. Lots of great useful information and suggested actions. Very useful.
All examples were highly relevant and focused at our industry – Renee’s knowledge of the industry and company really helped. You may think you know everything required for your role – this course will identify areas you never knew.
The workshop was rewarding and has given me insight into people management and a strong framework to build teams that deliver the right result for the organisation. Jill was excellent, engaging and informative.
Mark engaged well, great knowledge and encouraged conversation. Reinforced my management style and gave me a few new methods.
Very good facilitator. Peter had a warm and inviting manner and was very inclusive of all participants.
Renee is great: great awareness of the groups knowledge/energy level. Kept everyone interested and ensured we got a lot out of the course.
Suzanne was interactive and connected well with the group. The course material to take home will help keep the material fresh. It was fantastic!
Jill is a great presenter. Really enjoyed the session. Good course materials and good group participation.
Rose was excellent! She has a lovely style is pleasant and great humour. She is very knowledgeable. Thank you Rose.
I have a diploma in management and wasn’t sure if this course would be worth participating in. I was extremely happy to find the course beneficial. Renee’s coaching and commitment to making sure everyone in the course understood the concepts was fantastic.
Mark is an excellent facilitator, one of the best sessions I’ve completed.
Suzanne‘s delivery and ability to take us on a journey was fantastic – she has the ability to engage at the most appropriate level and get everyone on a common level and point of view.
Mark’s teaching was very clear, understandable and very practical which made it easier for me to learn. Mark provided tools and educational information I had not experienced before. Whilst I use some of the techniques unconsciously it is good to understand the theory behind these.
Dealing with training and coaching almost daily, I now have the tools to be able to do this more effectively. Thank you for a great day! I am leaving with a head full of knowledge and the confidence to tackle coaching and training.
Renee was very clear and to the point. Covered a broad range of methods. The course was very well set up and structured. I would definitely recommend this course, it opens the mind to different ways of processing information.
I learnt a lot in a very short time. Addressed almost every issue the team could think of. The course was excellent all round!
I completed this course 3 years ago and chose to do the course with Peter again to refresh. I find his style very informative and delivered with a sense of humour. I would recommend this course.
Maggie is an enjoyable and experienced facilitator who brings the best out of the participant. This is an exceptional course that really pushes you outside your comfort zone.
Renee!! She was fabulous, brilliant with her training. Loved every bit of the training, which added so much value altogether.
I would recommend anyone to do this course. Got a lot out of the day – Peter is a great presenter.
A wonderful course delivered with a unique presentation style that kept me engaged throughout the day – all with only two powerpoint slides! I like the ability to take notes in course book and retain for future reference. How wonderful not to have course delivered by powerpoint – I think this greatly improves focus and knowledge retention.
Honestly one of the best and most engaging courses I have ever been to. Both facilitators were fantastic in providing relevant links back to the workplace.
The course really took it to another level and has 100% addressed what I wanted to get out of this course. The facilitator was excellent and really worked to build a friendly, encouraging and constructive environment.
I’ve done several presentation courses but this one was the best! Very knowledgeable and effective trainer, great takeaway practical take away points.
Fantastic day – time well spent! Good balance of content/activities; good engagement; good focus on pragmatic changes we can make. Took away a few key tips and tricks which I can immediately integrate into the way I do things.
This workshop was a fantastic display and explanation of concepts & tools that I’ll certainly use to improve my effectiveness.
Robin was really good at explaining all the terminology clearly and gave examples that helped me to understand better. This has helped me learn all the basics and the tools how to best tackle a project from start to finish.
Justine practises what she preaches – very refreshing for her to go through techniques and then highlight examples of how she demonstrated those techniques earlier in the session. Raised very interesting and equally important aspects of facilitation that we often perceive as optional (eg. reading body language to gauge engagement). Absolutely enjoyed Justine’s training session especially around her different styles of keeping us engaged and demonstrating her examples and techniques during the session.
This is a great tool to have, especially if you lack in confidence or deal with difficult people.
The workshop gave me the skills to write more persuasively and I have a better understanding as to how I should structure my writing. ICML's organisation was excellent; I had a reminder several times about my attendance including email, text message.
Maggie was very engaging and aware. She adapted to the teams energy throughout the day. It has given me insights into my own preferences and how they may impact others. I also really enjoy the Lencioni content. An excellent, insightful and inspiring day. Maggie was a great facilitator who kept us all engaged and focused.
Suzanne is an expert in the content and ability to deliver. I enjoyed developing greater understanding of my weakness and areas I need to be aware of. Adult, Parent and Child responses – I will be using this in supervision to engage and develop staff.
I found this seminar very helpful and interesting and think every workplace should have one.
Had a valuable day with Peter developing skills that will be of great benefit professionally and personally. Was a good learning environment for me. Exactly what I needed. It has given me renewed confidence and an ability to more effectively plan and write with purpose and direction. It was great.
I would highly recommend this course to other potential leaders. This course content is relevant and eye opening and the facilitator is very informed, experienced and hands on. My company’s money has been well spent!
I found the program very informative. Would have liked it to be longer so more theories could be considered. Mark was very engaging and made the material interesting and enjoyable.
Suzanne was absolutely fantastic. Full marks to her. The whole course was interestingly presented. Was quite informative and very useful for my personal growth as well as professional.
The course was delivered extremely well and the supporting materials were great takeaways. I really enjoyed this course and would recommend it to anyone.
Suzanne was great - she was able to provide us with information in a relatable, interactive and educational way. I learnt a great deal that can easily apply in my personal and professional life. Very valuable training.
Class delivered in an interactive and engaging way. Based on concrete examples which makes it easy to understand and retain.
Suzanne was very informative and made the day very interesting. All the information was relevant and very useful.
Great balance of theory and practical application to improving my business writing skills.
I enjoyed Craig’s delivery and demeanour. He customised the presentation/training to our unique situation. Great session. I enjoyed the smaller group.
The facilitator was very flexible to our needs as a group. The content covered was specific to our needs and this ensured engagement throughout. The different models such as RACI will definitely assist moving forward. I also enjoyed applying current situations and projects to the models that were being discussed as this provided further clarity. Great course I as can apply to my role immediately.
Renee is an extremely good training facilitator, very skilled coach. Fantastic! So much information to take away. Very well covered in one day.
The facilitation was fantastic. Really liked the way that we all were engaged in the workshop.
The pace and class size were spot on and the facilitator Lynne was clearly very knowledgeable. Lynne is easily one of the best presenters I’ve seen.
Program was great on all levels. Retained a great amount of info. Graham is one of the best trainers I have encountered. I have had many courses over the years and I will say that Graham has been the best trainer I have seen and been involved in.
I found that Peter really tailored the topics to suit our personal situations. I am excited to implement into my daily activities. Peter made the day interactive and engaging. I felt like the material was relevant to what we needed to focus on. Thanks for a great day.
The Presenting with Impact Course far exceeded my expectations and I now feel more confident when presenting and have developed many helpful tools to create a punchy presentation.
This session was way more interesting, dynamic and playful than the summary led me to believe - I thought I might be going to something fairly 'dry' but it wasn't at all. I have recommended it to my senior manager to use as an away day session, it was that good. I think ALL staff could really benefit from it - not just managers or team leaders.
Rose was great, clear, very easy to listen to – I didn’t get bored or distracted The day went really fast with really relevant material and interesting topics.
I cannot speak highly enough of the content, the importance in our roles, or the relevance to our team right at the moment. Application within and beyond professional roles. Very relevant and entirely appropriate delivery – the content and the facilitation itself.
A highly informative course delivered by an experienced and knowledgeable facilitator – lots of opportunities to apply learning in context.
Peter was an excellent facilitator that engaged well with the course participants and was able to communicate the content in a relevant way.
Great workshop which was flexible to our needs both before the sessions and during as concerns and questions were raised. Rose is a fantastic facilitator with a great wealth of experience and knowledge that helped our group to brainstorm ideas to resolve our existing issues and personal shortfalls.
Justine was very engaging and was able to have open discussions. I enjoyed the small group size and was really able to participate and be heard.
The course was engaging and informative delivered with passion and professionalism. Very beneficial to all leadership job roles, as well as personal leadership roles.
Robin was knowledgeable, experienced and engaging. Great overview and helpful tools that I will be able to implement. The course was practical and made me think differently.
The course was insightful and will provide many useful techniques to assist with coaching my team.
Lynne delivered an excellent 2 day session. It was informative and very worthwhile. Her technique and knowledge are outstanding. The session was very enjoyable and I would recommend this to anyone. Thanks.
Justine is great, she is positive & engaging and she has provided us with valuable tips and thought us a lot about presenting with impact. I would recommend this course to my colleagues, this is a great course. Thanks very much, for fantastic course, Justine.
Fantastic session facilitated by a very skilled and knowledgeable facilitator. The content of the course was exactly what was required. Amazing process and workshop. Skills gained will assist the team moving forward and from strength to strength.
Great introduction to facilitation with useful tools and ideas for implementation in the workplace. Justine is professional and personable. I feel like I have some great tools to go away with and make great changes.
Thanks Robin for a very informative and practical day. I will definitely implement some of the learnings in my current project. Lots of great, practical tools and information.
Connected lots of dots for me. Phil was an excellent facilitator who was extremely knowledgeable and experienced. I learnt a lot. The theory and then practical tools to implement the theory was priceless.
I’m excited to go back to the workforce and start using some of the tools that I’ve been give. The course was a good refresher and very practical. It’s reinspired my interest in project management. Robin provided good examples/scenarios throughout the day and lots of great little tips. I will be sending staff through this course before they embark on any major project.
Fabulous, knowledgeable, responsive presenter brought the subject material to life – with clarity. Focus on 'take aways' to work on which I will work on. Thank you so much.
Great facilitator, very easy to understand and a great person to learn from. These training days have been extremely beneficial and have helped me to grow.
Amazing facilitator. Have had many great ideas come to mind after hearing her experience.
Mechelle was great, shared lots of experience and made sharing safe and comfortable. It was good as I have no management or leadership experience and have been brought into this role to help a team with poor culture and morale problems. It allowed me to observe and learn about specific ways to approach, observe and manage in the best possible manner.
Renee was very professional and had excellent knowledge of the material. Renee is very insightful.
The facilitator was engaging and sensitive to the audience. She was energetic and thorough. This course has given me insight into how to understand what makes some leaders tick. I have definitely become aware of myself and my potential to grow in influence.
Peter was an engaging trainer. Best training day I have ever had! The training day with Peter was insightful and enjoyable. This course and day exceeded my expectations – I can’t recommend this enough!
This course deepened my knowledge of essentials. Definitely helpful for improving stakeholder management.
The program moved me from a theoretical understanding of the topic to what EI actually meant and looks like and feels. It is only with this insight do I feel able to implement some of the learnings (baby steps) into how I relate to others. Thank you Suzanne – it was spectacular..
Peter kept the content interesting and let the group influence where the day went. Some very practical solutions to some very overwhelming problems.
We had way too much fun! Such a safe environment for a tricky topic.
Being a trainer and attending a workshop, is like being a Chef and eating at someone else’s restaurant. You would assess every aspect. Simply put, end of the day the participants wanted more… there was never a dull moment, my jaw bone hurts after laughing and smiling all day, at the same time we had so many light bulb moments, that we lost count.
The Customer Service program was one of the best I’ve attended, facilitated brilliantly by Graham! Graham is an outstanding facilitator who engages sincerely with all attendees.
I found Renee to be a natural charismatic facilitator with a passion for what she teaches.
Everything was explained in detail and I liked the way Anita encouraged group discussion. I found the session very informative and some of the project management techniques very valuable. Fantastic session to learn the fundamentals of project management.
The course gave me a good understanding of how to manage a project from start to finish. I have not taken part in project management but this course gave me the confidence to want to start managing projects. Robin was an excellent facilitator – dynamic + knowledgeable.
The course gave me lots of opportunities to role play and practise the theory. Well worth it.
The course was very worthwhile – better that I thought it would be. Lynne made the session, thank you Lynne.
Suzanne was the right mix of fun and informative. The session was really useful and I will definitely be using the strategies.
Renee has excellent knowledge, is friendly and helpful. Greatly appreciated her flexibility and ability to tailor the course for the group.
The course content, Renee and the day as a whole was exactly what I wanted & needed. Would definitely recommend it.
Justine provided excellent explanations and examples to help me understand better, especially with my limited experience of facilitation. I liked that Justine paused sometimes and asked if we observed how she was using the techniques in this facilitation. These examples were the best way to understand and memorise theory part better. Thank you Justine! It was an amazing facilitation and I learned a lot from it.
Maggie was fantastic! Really informative, knowledgeable and provided a very supportive environment. An open environment to speak freely with colleagues. Some really great insights into communication styles and tactics.
It was fantastic! Peter was very professional, engaging and great at facilitating. Extremely useful and I will be implementing tips I learnt from this course in daily life. Definitely recommend it.
A great session to quickly upskill key staff. The participants were motivated, as they absorbed the content and were excited to practise their new skills. It was a great refresher on communication and leadership.
Thanks Lynne – really enjoyed the session. Logical structure and great range of topics covered.
Craig is a fantastic facilitator. He is very knowledgeable, a great presenter/speaker, he is warm and very positive. Clearly a subject matter expert. Great experience, and great to meet him. Thanks Craig!
Very interactive – hands on which is what I loved. Not at all text book.
Open forum discussions were extremely useful and productive. Great to be able to take written information away to refer to. I would highly recommend the course to people needing the assurance that what they are doing is on the right track. That the course will add confidence, understanding and a fresh way of approach.
Renee is obviously very skilled, knowledgeable and passionate about her subject. I found this course to be engaging, informative and challenging. I actually can see myself using these new skills on a daily basis – both at home and in the workplace. I’m excited about using them – Thanks Renee.
The workshop booklet & quick reference guide for this workshop have been extremely useful in follow up and integration of workshop.
Graham is very engaging. He moves through the materials at a good pace and is always very positive in his feedback. Now have some useful strategies to practise and use both at work and home.
Mark is an excellent communicator, knowledgeable and makes it fun. Great program and great performance from Mark. The program is beneficial as it reinforces good management practices and encourages my team to also implement some of them in their own group.
Great knowledge by facilitator, kept the course interesting by mixing up the pace with activities. As soon as I finished the course I came back to my desk and started writing lists of my tasks – it has definitely inspired me to rethink the work that I am doing in a day and how I can fit more in. I would definitely recommend the course – even though I thought I was ok at time management, the course helps you better understand how you can make better use of your time.
Ralph is brilliant, friendly, engaged realistic. Ralph was a pleasure to learn from. He understood that we are already sales professionals and didn’t preach or lecture to us.
Rose is a great speaker that encouraged participation from everyone. Her content delivery was very good.
This workshop and material was excellent and very well adapted to our needs to improve our techniques. I would recommend this course for its effectiveness. It has opened my mind to a series of selling techniques – which are priceless.
Renee was a great facilitator and the content was new and very useful. I can implement these models in day to day operations. Renee has a great ability to breakdown complex models with common examples.
The course was relevant, practical, interesting and fun. It is not just textbook learning but understanding how to incorporate the models and information into everyday practice.
Thoroughly enjoyed the workshop. Suzanne was very engaging and knowledgeable and made the learning very accessible.
Maggie was fantastic, knowledgeable, informed and equipped with examples and research.
Obvious knowledge & passion for the subject lengthy experience in the corporate field adds to credibility.
A great overview of the project management environment coupled with lots of useful tools for projects big and small. I’ll definitely be implementing these in my work day.
The course exceeded my expectations and left me with a lot of confidence going forward. The delivery of the material was exceptional. Renee delivered practical and real world examples making it easier to apply the knowledge gained. Great course! Renee made a challenging and daunting task seem enjoyable and less complex. I am looking forward to applying the knowledge that I have learnt today.
Definitely one of the most useful and interactive courses I have done. I feel I will come away with a lot of valuable information to help my everyday work/ life tasks.
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