Information load can leave you struggling to focus and cause your productivity to nose dive. Learn how to manage your information overload effectively....
Whether you’re an experienced executive or aspiring leader, you’ll find ICML training and development programs inspiring and fascinating. We create and facilitate tailored learning experiences that make you better at your job. After our programs you will enjoy your work and personal life more. You’ll be happier and more productive. We don’t do quick fixes. We build lasting and enduring skills and productivity improvements through powerful, tailored learning solutions. Ask us how.
Craig is a fantastic facilitator. He is very knowledgeable, a great presenter/speaker, he is warm and very positive. Clearly a subject matter expert. Great experience, and great to meet him. Thanks Craig!
The course was very thorough and covered exactly what I requested through the pre-course survey. I liked that there was theory, examples, exercises, text etc but also focussed on following initiative and not on complicating matters.
Renee knows her subject matter very well. Highly energised. Able to keep the topics flowing and relevant to a diverse group.
Renee was amazing! Great knowledge and great presentation! I learnt so much. I would recommend the workshop, particularly for new managers and upcoming managers.
I gained valuable information on audience, structure writing and the correct use of grammar and punctuation
Peter is excellent. Facilitator tailored this training perfectly to our work. Strongly recommend this to anyone.
Renee is obviously very skilled, knowledgeable and passionate about her subject. I found this course to be engaging, informative and challenging. I actually can see myself using these new skills on a daily basis – both at home and in the workplace. I’m excited about using them – Thanks Renee.
Definitely one of the most useful and interactive courses I have done. I feel I will come away with a lot of valuable information to help my everyday work/ life tasks.
Justine is a fantastic and engaging facilitator! She makes what could have been a “disinteresting” topic very relevant and helpful.
I am already using the skills by referring to the quick reference guides and participant manual. I am now writing in the active voice and am clearly including my main message first. I have booked for the Advanced Business Writing workshop – I can’t wait.
Fantastic! Really helpful and useful techniques. Justine is very engaging and I would recommend the course to others – very helpful. The course was straight forward with helpful strategies I’m able to use in developing my skills of staff management. I am feeling much more confident after completing this session.
Great presenter who explained points thoroughly and clearly. Suzanne encouraged group participants and discussion well throughout entire course. Well done.
Suzanne has a refreshing comical approach to ensure the participants reach their learning outcomes. Kept our interest and made it real and personal. Thank you!
Renee was fabulous, she was an enthusiastic and knowledgeable presenter who demonstrated her skills and knowledge – she remained authentic and engaging throughout.
Renee was very clear and to the point. Covered a broad range of methods. The course was very well set up and structured. I would definitely recommend this course, it opens the mind to different ways of processing information.
Excellent communicator. Renee’s style of delivery is what made the course interesting.
The workshop was very informative and great examples of application that are relatable in my work life. Lynne is a delight to spend the day with. Lynne is very passionate and experienced: I had an entertaining and enjoyable day.
This workshop and material was excellent and very well adapted to our needs to improve our techniques. I would recommend this course for its effectiveness. It has opened my mind to a series of selling techniques – which are priceless.
MEA is a National Membership organisation for Electrical Contractors and we provide education technical and business support to assist members successfully run their business. We are continually wanting to learn and improve every facet of our business but recently identified that some of our staff lacked confidence in some interactions with members. In conjunction with ICML we designed and delivered a Member Engagement session that assisted the staff identify their “pinch points”, identified ways to overcome and began us on the road to design our very own member playbook. The presenter was great. In a short time period she was able to discern our needs, work with 3 senior managers across different functional groups and designed a session that was engaging, full of team lead ideas and learnings that shared our collective strengths to combat our perceived weakness. It was a great day and achieved everything we needed.
Would recommend for any potential leaders! Great structure, provided clarity of what I’m in for.
Obvious knowledge & passion for the subject lengthy experience in the corporate field adds to credibility.
‘Suzanne tackled a broad and potentially confusing brief with great skill – thanks’
Suzanne was great - she was able to provide us with information in a relatable, interactive and educational way. I learnt a great deal that can easily apply in my personal and professional life. Very valuable training.
The course was very engaging and the outcomes were clear and met. Shaun definitely helped me to reflect on my past experiences and shed light on how I would approach my future encounters for a better outcome! I loved it!
A great session to identify where our team is at and how and where future opportunities are. Very impressed with how Ralph read and worked with the group.
Maggie was fantastic, knowledgeable, informed and equipped with examples and research.
Very interactive – hands on which is what I loved. Not at all text book.
A wonderful course delivered with a unique presentation style that kept me engaged throughout the day – all with only two powerpoint slides! I like the ability to take notes in course book and retain for future reference. How wonderful not to have course delivered by powerpoint – I think this greatly improves focus and knowledge retention.
Mark has excellent knowledge of leadership and managing performance. Great tempo and style.
Graham provided me with a toolbox of techniques to resolve and handle complex situations with customers. Interactive, not just a lecture, real life examples. Graham has a great personality and very engaging, keep up the good work Graham.
Graham is absolutely excellent. Best facilitator I’ve seen. Well done. Gave me a basis for engaging that is based in behavioural science that helps confirm the approach I use.
Great content and facilitator! Graham was very knowledgeable and engaging; really good at listening and reflecting. The program reinforced techniques I had been exposed to before and gave me an opportunity to practise them.
I found this course very interactive and therefore extremely interesting. One of the best things was that Suzanne did not use PPT. or any high tech material. She presented real life examples that I can relate to. I will recommend this course to my friends and fellow colleagues.
Mechelle was very engaging and was very skilled in managing a group made up of very different people. I had participant in some leadership training previously. This training allowed me to learn new skills and practice and further developing my existing skills. Mechelle tailored her approach effortlessly to meet the needs of the group.
Many takeaways and actions/skills I can apply and use in my day to day work. Small group – extremely beneficial to ask questions off topic. Much appreciated.
Peter was a great facilitator with fun material to learn. Interactive learning and engaging environment.
I found this seminar very helpful and interesting and think every workplace should have one.
Paddy is a very knowledgeable and engaging trainer who has an excellent grasp on the subject. .
I found Renee to be a natural charismatic facilitator with a passion for what she teaches.
Well presented, great balance of theory and practical exercise and a fantastic presenter/facilitator who is an absolute beauty. Great energy levels, Graham you are a star. Whatever they are paying you Graham, they should double it!!
Justine had me engaged from the beginning and I enjoyed both her interaction with us and our participation.
A significant period of change in our organisation resulted in the identification of a broad range of training requirements. We contacted ICML who meet our immediate needs, but have also continued to work with us to further develop our employees. Training has been delivered at our business site, tailored to our objectives, with a personalised and practical focus. I don’t think I have ever received such positive and strong feedback from participants on the courses we have held – even our CE has heard the ‘buzz’ about the recent session, Advanced Business Writing, and the Executive team are participating in a further session. I would recommend ICML for any customised training to help your employees learn practical tips and reach their potential!!
Excellent, professional and interactive. The course offered tools that can be applied to combat all aspects of time management. I would recommend this course to other organisations. Well done.
I got so much out of today. I was extremely nervous coming in on the first day. Justine was so welcoming personable and knowledgeable. I really did push myself out of my comfort zone and got a lot in return. Would recommend to everyone.
A great educational experience. It is going to help with future interactions with difficult customers. Great knowledge and presentation. Good to have been given book titles for further research.
Ralph is a great communicator, engaging and stuck to the time. It has been specific to my job and a lot of it has resonated with me. I will incorporate what I have learnt in my job. Great program and great facilitator. Highly recommend ICML and Ralph.
The Customer Service program was one of the best I’ve attended, facilitated brilliantly by Graham! Graham is an outstanding facilitator who engages sincerely with all attendees.
ICML provided us with fantastic and responsive information. The course gave me the ability to recognise what my emotions are telling me. Rose was terrific. She was knowledgeable and very interactive. She made the session fun and applied examples to real life situations.
Lynne was great – delivered really well and kept it interesting. I learned skills and tips that will really easy to apply to my writing.
Renee was lovely. Obviously very knowledgeable about her subject matter.
This was the most practical training I have received. This session has taught me things I will take away and utilise for a long time. Mark was extremely engaging.
I was engaged throughout the whole course. I’m leaving the day feeling more confident in my abilities and with the tools to help me build the areas I’m not so confident in. Paul is fantastic. Enjoyed how he coaches you through situations.
Being a trainer and attending a workshop, is like being a Chef and eating at someone else’s restaurant. You would assess every aspect. Simply put, end of the day the participants wanted more… there was never a dull moment, my jaw bone hurts after laughing and smiling all day, at the same time we had so many light bulb moments, that we lost count.
Many thanks to Peter and the crew at ICML for a great course on Time Management. Understanding the course was easy through real life examples and strategies that are easy to remember and implement.
Maggie is an enjoyable and experienced facilitator who brings the best out of the participant. This is an exceptional course that really pushes you outside your comfort zone.
Had a valuable day with Peter developing skills that will be of great benefit professionally and personally. Was a good learning environment for me. Exactly what I needed. It has given me renewed confidence and an ability to more effectively plan and write with purpose and direction. It was great.
Rose was full of knowledge, additional reading & websites. The course was enjoyable and met my expectations on both day.
Great introductory HR course! Jill was knowledgeable and interactive! Great structure, informative for managers/admin and alike.
Great introduction to facilitation with useful tools and ideas for implementation in the workplace. Justine is professional and personable. I feel like I have some great tools to go away with and make great changes.
After courses in the past, I wasn’t sure what to expect, but it far exceeded my expectations. Renee was engaging and bright. The topics covered were concise and easy to digest. I especially enjoyed the information on networking and learning styles.
Suzanne is an expert in the content and ability to deliver. I enjoyed developing greater understanding of my weakness and areas I need to be aware of. Adult, Parent and Child responses – I will be using this in supervision to engage and develop staff.
Justine was excellent, friendly, strong and engaging. A great mixture of conversation and activity. I already had a strong understanding of personality types and EQ but learnt a lot more about how they all interact and how to develop by acknowledging them.
The course was relevant, practical, interesting and fun. It is not just textbook learning but understanding how to incorporate the models and information into everyday practice.
Anita is a very engaging facilitator, has excellent knowledge and makes you feel encouraged to contribute. Really enjoyed the workshop. Very practical and will be easy to implement day to day.
Thank you for a great day. It was very interesting and informative. I benefited from the new info and tools very much. Gained understanding and tools to manage projects as well as increase productivity in general. It was easy to follow and understand content. The day was interactive and the material very interesting.
Not only was it a fun 2 days, but I learnt some powerful tools that I will certainly use in the future to enable me to me a more "focussed & fun" trainer. I would also highly recommend this course to anyone planning to "tread the carpet" in front of audiences, or to further their "quiver of tools" moving forward. Thanks to Lynne - the two days were one of the best "work days" that I have had, thank you.
First class. Great day and relevant for the future. Mark gave a precise, informative, beneficial and entertaining presentation.
A well organised and facilitated course of excellent, contemporary, meaningful content which was well structured and delivered.
Monique was very personable and related to all in the group. Great program. My team found it very beneficial and felt they could apply it to the workplace. The program was very relevant, interesting and achievable.
I found this course to be more than informative. The information on the day and the course material was amazing. I feel more motivated to get back to work and slowly implement everything I’ve learnt. Renee was awesome. Thank you!
The course was excellent. I would recommend the course for someone like myself because you gained a lot that you would not know.
A highly informative course delivered by an experienced and knowledgeable facilitator – lots of opportunities to apply learning in context.
Robin is highly approachable and engaging in his presentation style and he presented his information clearly. This was a great opportunity to not only reinforce my existing knowledge but to enhance my skill set to be better equipped to tackle the project management required in my role.
Facilitator, program, workshop – all good. I am definitely more confident of the techniques that I have learned here can be applied in my daily tasks.
Great facilitator – really honest and vibrant and worked the room really well so everyone participated and got involved.
Justine is great, she is positive & engaging and she has provided us with valuable tips and thought us a lot about presenting with impact. I would recommend this course to my colleagues, this is a great course. Thanks very much, for fantastic course, Justine.
Mark is an excellent presenter. Exceptional knowledge and a great teacher that uses great examples to demonstrate a point. Overall fantastic course.
Renee was great at adjusting the course content to specific participant needs. She is an energetic presenter who listened to participant’s wishes and attended to them well, despite the diversity of client needs in the room. I came away with useful, practical ideas to put to use. Thank you.
Mark had great charisma and delivered the course very well. The workbooks had a great depth of concepts without being too much information. The use of videos by the instructor to demonstrate was great. Mark showed to have a lot of experience in the role he played delivering the course. He also demonstrated that he understood the needs of each person attending and used it to focus on different members of the group in different parts of the training.
Mark is an excellent facilitator, one of the best sessions I’ve completed.
Anita did a great job making the material relevant for our circumstances. Great advice of how to deal with real examples. Easy to understand and makes the whole idea of project management less daunting. The workshop provides a very easy to follow and implement process. Information was great detail but not overwhelming.
Excellent content that was really relevant to my role and my future as a leader/manager. Really interested in using the skill/will model and applying GROW and also improving and increasing coaching.
Maggie is an excellent facilitator with great insight into team dynamics. I gained a better insight into human nature and behaviour and skills/tools to improve communication and team rapport. Maggie made the program engaging and accessible – she is a highly skilled facilitator and read the room well.
Suzanne provided a really interesting course and I learnt a lot about different strategies of how to deal with different situations and people. It was very interactive, as I heard real life experiences which helped me understand better what emotional intelligence is.
Suzanne has a fantastic ability to engage the group whilst delivering the content in an easily digestible manner. Could not recommend any better – excellent. Thank you.
Rose was excellent! She has a lovely style is pleasant and great humour. She is very knowledgeable. Thank you Rose.
Mark is energetic, gets everyone involved! You walk away new enhanced skills plus loads of confidence to succeed!!
Suzanne is a very engaging presenter that allows you to think both personally and professionally about your communication.
Honestly, I didn’t find any past workshops as interesting as this. Amazing use of verbal and non-verbal communication.
Peter is a great trainer/facilitator. Very clear and engaging in his presentation. Very helpful in my every day email correspondence and program report writing.
Really interactive and informative. Great content.
Excellent delivery of material and easily connected to my workplace situations. The course is very powerful in being able to utilise a range of frameworks and methods to pursue team building and performance excellence.
We have used ICML for various training courses now, which were well received by all attendees and had positive impact on the way we do things. We like the fact that ICML engage with the business and get participants to answer questions before the course so that that it will be relevant to us when we attend, and the ease and flexibility of arranging the program. We will definitely use ICML again.
Dynamic presenter, well -structured with clearly articulated outcomes. The content is only as good as the way in which it is presented. Justine is a presenter who is able to stop, diverge and return to the central theme whilst answering personal questions about their approach and technique – not common. Well done Justine and thank you.
Renee!! She was fabulous, brilliant with her training. Loved every bit of the training, which added so much value altogether.
It was a great course and the facilitator was excellent. I thoroughly enjoyed this session and plan to encourage my team members to register - very valuable use of information shared.
All examples were highly relevant and focused at our industry – Renee’s knowledge of the industry and company really helped. You may think you know everything required for your role – this course will identify areas you never knew.
Very engaging and memorable. After training on the same topic for some time, it is great to have the tools to make it fresh and engaging. Mark established credibility through actions!
Renee has a very down to earth approach and is an engaging presenter. Very useful strategies, ideas and information to take away and use straight away. Lots of valuable tools and cohesive approach.
Mechelle has been an absolutely amazing and engaging facilitator. She inspires me to come back for more learning. Course conducted really well and precise. Good course material too! Very beneficial as it is going to help me with my future role.
The course and facilitator were great, would recommend to everyone within BMW. I have gained confidence in knowing what to do, makes a difference.
Craig was an excellent facilitator who listened to us and has us interact. Craig coordinated an excellent overview of project management essentials and would highly recommend this course. Great focused course content, well presented.
Paddy was very informative and friendly with an open dialogue. I can now identify my purpose in my role which has given a clear view of how to identify important tasks. Paddy was very helpful in explaining. Great session. I would recommend it to others.
A great program – Lynne was friendly, knowledgeable and kept us in control. A fantastic program for those who need guidance in time management.
I really enjoyed this course and can immediately deploy tactics I’ve learnt today, in my work. Lynne was a fantastic presenter, knowledgeable, funny and professional.
Renee is great: great awareness of the groups knowledge/energy level. Kept everyone interested and ensured we got a lot out of the course.
The program was very interesting and had lots of fun. David was a great facilitator. He helped me how to get into the other person’s brain.
Paddy was very knowledgeable, experienced and practical. Very engaging, helpful, experienced, practical, funny and informative. Paddy was creative and used different training techniques (eg.whiteboard, butchers paper, TED video example, role playing). He was fantastic and I would recommend this course.
Emotional Intelligence is a wonderful program that all staff should undertake to better understand not only how their emotions can have an impact on business, but their customers and colleagues as well. Justine is really engaging and a pleasure to learn from. She spoke about emotional intelligence in an easy to digest way and she used excellent examples.
Mechelle was excellent! She made the course fun and was really engaging - she built a great rapport with our group. Skills we learnt were extremely practical and we could all relate to the content. I now have plan I can put into place. I also liked that it was clear and we could all relate to the content. I really loved the course and I hope to apply the learnings in my career.
The course exceeded my expectations and left me with a lot of confidence going forward. The delivery of the material was exceptional. Renee delivered practical and real world examples making it easier to apply the knowledge gained. Great course! Renee made a challenging and daunting task seem enjoyable and less complex. I am looking forward to applying the knowledge that I have learnt today.
Lynne delivered an excellent 2 day session. It was informative and very worthwhile. Her technique and knowledge are outstanding. The session was very enjoyable and I would recommend this to anyone. Thanks.
Suzanne has excellent examples on every part of the course, as well as strongly encouraging us to participate. Great, active facilitator that engaged the group for the entire day.
Dealing with training and coaching almost daily, I now have the tools to be able to do this more effectively. Thank you for a great day! I am leaving with a head full of knowledge and the confidence to tackle coaching and training.
Exceeded my expectations, was very applicable to my work-life and the sharing of examples and working with others was beneficial. Maggie was extremely courteous and knowledgeable and explained topics clearly.
Renee was very professional and had excellent knowledge of the material. Renee is very insightful.
Mark was funny and clear. He had excellent suggestions and used real life stories to relate to us. I really enjoyed the session.
Graham was fantastic; best facilitator in 10 years of training.
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
Suzanne grew on me! I was a bit wary at first but she knew her stuff – and challenged me/the group. Loved the honest, forthright, challenging approach. Quite confronting at times. I’ve done influencing training before but it wasn’t so thought provoking!
Great balance of theory and practical application to improving my business writing skills.
Mark engaged well, great knowledge and encouraged conversation. Reinforced my management style and gave me a few new methods.
Anita was very professional and knowledgeable. Really appreciate such an authentic training style – very enjoyable. The workshop was extremely thorough and provided relevant information. Thoroughly recommend for anyone undertaking project work of any type. Very valuable and applicable information.
A great job. Will recommend this workshop for the other two centres. Rob customised the program to the needs of the group. Rob was excellent, read the group, excellent pace and people were engaged.
I am going out with a wealth of knowledge from this workshop.
Suzanne was absolutely fantastic. Full marks to her. The whole course was interestingly presented. Was quite informative and very useful for my personal growth as well as professional.
Justine was very engaging and was able to have open discussions. I enjoyed the small group size and was really able to participate and be heard.
Two half days well spent! In a short amount of time I have acquired some important tools to improve my team’s performance and my feedback to them. Excellent and quick understanding of our context.
Mechelle was great! Very personalised. Loved the small group and help. I have just completed CPA – Global Strategy & Leadership. This course (ICML) was great hands on work to supplement the knowledge.
I enjoyed the course very much. It was informative and fun.
Great workshop; well-paced with clear and concise information. Lynne’s engaging personality meant that the workshop was lively and interactive. The workshop provides practical skills that will improve my presentation skills and confidence.
I cannot speak highly enough of the content, the importance in our roles, or the relevance to our team right at the moment. Application within and beyond professional roles. Very relevant and entirely appropriate delivery – the content and the facilitation itself.
Renee is a fantastic speaker and great at conveying her message in an easily understandable way. The course exceeded expectation! Entertaining and super informative.
Mechelle was engaging and had a sound knowledge of the subject. I plan to use the tools to provide a positive and energised culture to my team.
Maggie is fabulous! One of the best facilitators I have seen. Engaging, thoughtful and approachable with a strong knowledge of the subject matter.
A hands-on, no-nonsense course that enabled all participants – government, corporate, non-profit – gain practical skills to hone emotional intelligence. I’ve walked away with brain brimming.
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
Phil was an excellent and knowledgeable facilitator. The course and facilitator were excellent. A great course which invigorated my knowledge of and approaches to leadership.
Rose is a great speaker that encouraged participation from everyone. Her content delivery was very good.
Peter was a great and informative facilitator who made us feel comfortable from the beginning and working as a team at the end.
Renee was brilliant, well qualified and wide experience.
Mechelle is very experienced and skilled. Managed session and engaged participants with varied goals from very different backgrounds and industries.
Renee is very friendly and very knowledgeable – very responsive to the group’s needs. There are some really great tools that I can incorporate into my day to life – both work and home.
Peter was an excellent facilitator that engaged well with the course participants and was able to communicate the content in a relevant way.
Rose made me feel incredibly comfortable through the entire day and coached me towards achieving my goals. She provided a lot of professional advice and has really steered me in the right direction. The interactive part of the one on one coaching was incredibly useful, it forced me out of my comfort zone and encouraged me to confidently speak up. I would recommend ICML (Rose) to anyone who I thought could do with a little help to build their professional confidence in facilitation.’
The workshop gave me the skills to write more persuasively and I have a better understanding as to how I should structure my writing. ICML's organisation was excellent; I had a reminder several times about my attendance including email, text message.
Graham is very engaging. He moves through the materials at a good pace and is always very positive in his feedback. Now have some useful strategies to practise and use both at work and home.
Suzanne was interactive and connected well with the group. The course material to take home will help keep the material fresh. It was fantastic!
Great program. Well organised presentation. Maggie is an awesome facilitator.
I like the flexibility of moving things around and responding to audience. The various models are always useful but I think the practice discussions were the most valuable.
Maggie is beautiful! So welcoming and really sets a safe and trusting environment to share such personal information. She provided the team with strong actions and goals to work towards into near future and long term.
On behalf of the Sales Team and William Adams I would like to thank ICML for your participation in our preparation sessions, willingness to be flexible to suit our demands and ability to provide the perfect facilitator (Robert) for the audience and subject at hand. I have had nothing but glowing reports on the way the session was managed along with information and advice that was communicated in a way so it resonated with the wide variety of attendees with experience levels ranging from one to over twenty years. ICML has managed to fulfil our requirements regardless of the challenges our specific content and logistic requirements have thrown your way. We would certainly recommend your company to others looking to train their workforce.
Better tools for developing skills for interview processes. Recognise and respect employee’s rights more thoroughly. Very thankful to Jill. Happy with the entire presentation.
Peter kept the content interesting and let the group influence where the day went. Some very practical solutions to some very overwhelming problems.
On behalf of Rinnai, I would like to say a big thank you to ICML and Mark on the delivery of a professional “Essential Leadership Skills” program. It well exceeded the expectations of all participants. The overall feedback was excellent. The program content was very relevant and very interactive. Mark was thorough, knowledgeable, approachable, funny and very engaging in his delivery. We will not hesitate to use your organisation for any future training programs that we roll out at Rinnai. Well done!
Highly recommended to everyone who relates to people from different cultures and backgrounds. The course is done professionally, effectively and very helpful. I gained more confidents in saying “no” and express my opinions directly yet respectfully. Thank you, Justine!
This was one of the best courses I have attended – self improvement and self realisation is acting at grass root level.
Excellent facilitator. Made to be a teacher! Interactive, relevant, course was tailored and specific to our business.
The Presenting with Impact Course far exceeded my expectations and I now feel more confident when presenting and have developed many helpful tools to create a punchy presentation.
A great overview of the project management environment coupled with lots of useful tools for projects big and small. I’ll definitely be implementing these in my work day.
Great facilitator, very easy to understand and a great person to learn from. These training days have been extremely beneficial and have helped me to grow.
Thanks Maggie – super interesting, very relevant, and beautifully explained course!
I found that Peter really tailored the topics to suit our personal situations. I am excited to implement into my daily activities. Peter made the day interactive and engaging. I felt like the material was relevant to what we needed to focus on. Thanks for a great day.
Great course which gives you tools you can implement straight away
Mark was a very engaging and open facilitator. He made the day fun with great anecdotes and visual aids. Taught simple but effective strategies to get the most out of both professional and personal life.
I found the facilitator incredibly engaging with the ability to distil heavy content into manageable sections.
I liked how the course covered various types of writing (documents, emails etc). The small group was perfect and a good environment to learn in.
The course was enlightening. Suzanne was extremely personable and knowledgeable and I found it easy to relate. This course has boosted my confidence and given me perspective on myself and my interaction with others.
Renee presented the course in an interesting vibrant way. The content was perfect for me and my new sales role.
Renee was very engaging, knowledgeable, well spoken, very presentable. Facilitator/room interaction was enjoyable and insightful. It was great! One of the best workshops I’ve participated in!
Suzanne was brilliant. Very engaging, humorous and knowledgeable. Very enjoyable workshop.
Maggie was fantastic! Really informative, knowledgeable and provided a very supportive environment. An open environment to speak freely with colleagues. Some really great insights into communication styles and tactics.
Mark’s teaching was very clear, understandable and very practical which made it easier for me to learn. Mark provided tools and educational information I had not experienced before. Whilst I use some of the techniques unconsciously it is good to understand the theory behind these.
I found the workshop to be extremely interactive, engaging and enjoyable. Certainly exceeded my expectations.
Graham was able to bring some good examples and had a very clear way of presenting the content. I feel that the techniques I’ve learnt today can be applied to my work straight away and can help my interaction with stakeholders. I really liked the pace of the course, the amount of content was great for the time frame. Thank you Graham for sharing your knowledge with us.
People skills are very important in my position and this has helped greatly. Very thorough and skillful. Gave great examples that I could relate to. Made sense the way the day was organised. Very beneficial, took a lot out of it. Highly recommended.
Very interesting and thought provoking on dealing with different personality types. Very well presented.
Good resource material and relevant to current workplace situations. I enjoyed the course – it was run in a professional manner.
The course was practical, interactive, informative and action oriented. With little background in business writing – it was useful to learn new and practical skills.
Anita brings a great deal of knowledge and passion to the course. Lots of great useful information and suggested actions. Very useful.
I completed this course 3 years ago and chose to do the course with Peter again to refresh. I find his style very informative and delivered with a sense of humour. I would recommend this course.
Highly recommend ICML for personalised and personable training needs. The course was impactful, effective and provided action points for all members to take away and improve upon. Great investment!
Great knowledge by facilitator, kept the course interesting by mixing up the pace with activities. As soon as I finished the course I came back to my desk and started writing lists of my tasks – it has definitely inspired me to rethink the work that I am doing in a day and how I can fit more in. I would definitely recommend the course – even though I thought I was ok at time management, the course helps you better understand how you can make better use of your time.
Honestly one of the best and most engaging courses I have ever been to. Both facilitators were fantastic in providing relevant links back to the workplace.
Having done many of these types of courses over the years – Marks approach was like a whiff of fresh air. Thanks Mark. The interaction and delivery was first class – I love to hear the variables and new ideas that will help my performance.
Renee has excellent knowledge, is friendly and helpful. Greatly appreciated her flexibility and ability to tailor the course for the group.
Fantastic! Lynne had done great research and prepared relevant documents that were presented well. Lynne was fantastic. She gave great tips that will make a huge difference to our business both externally and internally.
Thought that enthusiasm was great and amount of involvement kept it interesting. This involved a lot of action and suggestions to implement. Very well structured and adequate involvement and explanations.
I’ve done several presentation courses but this one was the best! Very knowledgeable and effective trainer, great takeaway practical take away points.
Peter was an engaging trainer. Best training day I have ever had! The training day with Peter was insightful and enjoyable. This course and day exceeded my expectations – I can’t recommend this enough!
Mark was informative, interactive, great sense of humour and happy to answer questions. Great!
Renee was informed, engaging and a great facilitator. Would definitely attend more of her courses.
Peter has good knowledge and shared a lot of information. Great information and ideas on how to focus more, multi task and reduce stress.
Lynne was fantastic! Valid examples and real-life experience. Really fun learning and unlearning!
I found the Time Management course with ICML extremely useful with many tips that I can use in my role for a long time to come. Peter was very helpful and explained things to us in a simple and easy to understand manner.
As a project manager myself, the content was familiar but was still a good reminder of important tools and skills and provided good interaction with colleagues on the topic. John was an excellent facilitator – highly engaging and able to deliver the material in an easy format.
Thanks Lynne – really enjoyed the session. Logical structure and great range of topics covered.
Rose was a great facilitator and made the day fun. Great entry level course for communicating – would definitely recommend this course to my colleagues.
David really helped me achieve more direction and motivation about my role. The program added value to my role as a trainer and challenged existing perspectives on training. I found everything useful particularly engagement over content.
This has been an eye opening experience and will definitely change my old habits. This program will definitely get you thinking about changing old writing habits and help you to develop a new set of writing skills to communication to high level executives, managers and board members.
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