Whether you’re an experienced executive or aspiring leader, you’ll find ICML training and development programs inspiring and fascinating. We create and facilitate tailored learning experiences that make you better at your job. After our programs you will enjoy your work and personal life more. You’ll be happier and more productive. We don’t do quick fixes. We build lasting and enduring skills and productivity improvements through powerful, tailored learning solutions. Ask us how.
Anita did a great job making the material relevant for our circumstances. Great advice of how to deal with real examples. Easy to understand and makes the whole idea of project management less daunting. The workshop provides a very easy to follow and implement process. Information was great detail but not overwhelming.
This course is such an interesting one. The facilitator was engaging, knowledgeable, energetic, fun and motivating. I love the way it was delivered in a very interactive was with great examples and materials.
Renee was lovely. Obviously very knowledgeable about her subject matter.
Good resource material and relevant to current workplace situations. I enjoyed the course – it was run in a professional manner.
Renee was informed, engaging and a great facilitator. Would definitely attend more of her courses.
Mark was informative, interactive, great sense of humour and happy to answer questions. Great!
Two half days well spent! In a short amount of time I have acquired some important tools to improve my team’s performance and my feedback to them. Excellent and quick understanding of our context.
I had a number of ah-ha moments; great!
Very good facilitator. Peter had a warm and inviting manner and was very inclusive of all participants.
I cannot speak highly enough of the content, the importance in our roles, or the relevance to our team right at the moment. Application within and beyond professional roles. Very relevant and entirely appropriate delivery – the content and the facilitation itself.
Great tips to help with current job. Tailored well to needs of the group. Feel more aware about how projects run start to finish.
David really helped me achieve more direction and motivation about my role. The program added value to my role as a trainer and challenged existing perspectives on training. I found everything useful particularly engagement over content.
Rose made me feel incredibly comfortable through the entire day and coached me towards achieving my goals. She provided a lot of professional advice and has really steered me in the right direction. The interactive part of the one on one coaching was incredibly useful, it forced me out of my comfort zone and encouraged me to confidently speak up. I would recommend ICML (Rose) to anyone who I thought could do with a little help to build their professional confidence in facilitation.’
Great presentation skills. Kept the course flowing well. Peter was a great facilitator.
Peter was a great and informative facilitator who made us feel comfortable from the beginning and working as a team at the end.
Paddy was very knowledgeable, experienced and practical. Very engaging, helpful, experienced, practical, funny and informative. Paddy was creative and used different training techniques (eg.whiteboard, butchers paper, TED video example, role playing). He was fantastic and I would recommend this course.
Many thanks to Peter and the crew at ICML for a great course on Time Management. Understanding the course was easy through real life examples and strategies that are easy to remember and implement.
Rose was great. I really enjoyed the course. It was very informative and I have learnt a lot of useful skills to use not only in the workplace but in a social situation.
Suzanne was the right mix of fun and informative. The session was really useful and I will definitely be using the strategies.
Paddy was a very good facilitator; knowledgeable, patient and articulate. He enlightened me on some ways to improve the way I run meetings.
Graham is very engaging. He moves through the materials at a good pace and is always very positive in his feedback. Now have some useful strategies to practise and use both at work and home.
ICML provided us with fantastic and responsive information. The course gave me the ability to recognise what my emotions are telling me. Rose was terrific. She was knowledgeable and very interactive. She made the session fun and applied examples to real life situations.
Connected lots of dots for me. Phil was an excellent facilitator who was extremely knowledgeable and experienced. I learnt a lot. The theory and then practical tools to implement the theory was priceless.
Mark was very knowledgeable and encouraged participation which was great. The workshop had great content and presentation. Very useful skills that I will definitely be applying.
Course material was great and our trainer demonstrated an excellent knowledge of the subject material. Course flew by – also a good indicator that the trainer and course were excellent – Suzanne you were amazing.
Very informative & eye opening. Came away with a lot to work on. Excellent presenter.
Justine is clearly passionate about Presenting – this combined with her knowledge made the course infectious.
Amazing facilitator. Have had many great ideas come to mind after hearing her experience.
A great program – Lynne was friendly, knowledgeable and kept us in control. A fantastic program for those who need guidance in time management.
Paddy provided an informative friendly atmosphere. Enjoyed the experience and was easy to share and relate personal experiences.
The course was interactive with solid direction and positive guidance. I loved how Rose had really delved into the pre-course surveys and expected individual outcomes.
Really interactive and informative. Great content.
The course was excellent. I would recommend the course for someone like myself because you gained a lot that you would not know.
This has been an eye opening experience and will definitely change my old habits. This program will definitely get you thinking about changing old writing habits and help you to develop a new set of writing skills to communication to high level executives, managers and board members.
Phil was an excellent and knowledgeable facilitator. The course and facilitator were excellent. A great course which invigorated my knowledge of and approaches to leadership.
The program went above and beyond my expectations – all learnings will apply to both my professional and personal life. It was practical with plenty of day-to-day situations used as examples. Great engagement and direction and Suzanne kept everyone interested. I was able to work on some of my weaknesses whilst building up my strengths to improve my management and communication style. Thank you!
The program provided tools to deal with relationships within the office, how we can achieve standards. Lynne didn’t drop a beat the whole time: engagement was excellent.
Great manual which I shall refer back to – so many points resonated with me. Will definitely use in professional and personal life. Super engaging facilitator, time flew! Loved all the activities. Suzanne made excellent points and I listened to every word. Super engaging, interesting, fun, helpful and overall awesome training. Would recommend to anyone and everyone. Thanks for a great day!
Class delivered in an interactive and engaging way. Based on concrete examples which makes it easy to understand and retain.
Suzanne has a fantastic ability to engage the group whilst delivering the content in an easily digestible manner. Could not recommend any better – excellent. Thank you.
Fantastic! Lynne had done great research and prepared relevant documents that were presented well. Lynne was fantastic. She gave great tips that will make a huge difference to our business both externally and internally.
Well presented, great balance of theory and practical exercise and a fantastic presenter/facilitator who is an absolute beauty. Great energy levels, Graham you are a star. Whatever they are paying you Graham, they should double it!!
I learnt a lot in a very short time. Addressed almost every issue the team could think of. The course was excellent all round!
A great session to quickly upskill key staff. The participants were motivated, as they absorbed the content and were excited to practise their new skills. It was a great refresher on communication and leadership.
Peter was engaging, funny and very knowledgeable on the Effective Business Writing course. Course materials were well structured and easy to navigate with exercises that were fun, varied and perfectly timed to avoid “post lunch dip”. The course more than paid for itself in re-invigorating my writing.
Being a trainer and attending a workshop, is like being a Chef and eating at someone else’s restaurant. You would assess every aspect. Simply put, end of the day the participants wanted more… there was never a dull moment, my jaw bone hurts after laughing and smiling all day, at the same time we had so many light bulb moments, that we lost count.
We engaged ICML for a tailored Influencing skills program for our team of senior leaders in our department. ICML listened well to our needs and tailored a program delivered over multiple workshops. The emphasis was on understanding and applying influencing skills from a behavioural psychology point of view. The facilitator Suzanne Loubris certainly delivered on this. Suzanne’s psychology background and experience was instrumental in her facilitation of the program. She offered a framework to understand what motivates others and introduced a simple but effective approach to understanding and adapting to different behavioural types. Suzanne was a great facilitator. She helped the team gain confidence and practical skills to positively influence a variety of internal and external stakeholders. I have already recommended this program and ICML to colleagues.
Fantastic, down to earth practical training with great examples from both company and application with our company.
Anita was very professional and knowledgeable. Really appreciate such an authentic training style – very enjoyable. The workshop was extremely thorough and provided relevant information. Thoroughly recommend for anyone undertaking project work of any type. Very valuable and applicable information.
The Customer Service program was one of the best I’ve attended, facilitated brilliantly by Graham! Graham is an outstanding facilitator who engages sincerely with all attendees.
The program has given me some helpful tools on how to diffuse and how to handle objections. Ralph was very informative and helpful. The session was relevant to our roles and the lesson can be used in daily interactions. I intend to call out aggressive behaviour or situations that are not entirely on topic or professional.
Mark has a great presentation style. Very engaging and great use of stories and games to keep you engaged. The workshop did deliver great skills and points that I will use for my next presentation.
Mark is an excellent facilitator and his courses are always practical and enjoyable. It was great to practice, receive feedback and learn effective ways to structure and deliver a presentation. Mark was engaging, kept it moving and creates a safe learning environment.
I found the program very informative. Would have liked it to be longer so more theories could be considered. Mark was very engaging and made the material interesting and enjoyable.
Mark is energetic, gets everyone involved! You walk away new enhanced skills plus loads of confidence to succeed!!
The program moved me from a theoretical understanding of the topic to what EI actually meant and looks like and feels. It is only with this insight do I feel able to implement some of the learnings (baby steps) into how I relate to others. Thank you Suzanne – it was spectacular..
Paul was engaging all day and kept everyone captivated and included in the conversation. Paul went into fine detail and referenced everything back to the individual. Great job!!
The program was extremely well tailored to my needs and David explained it in a way which was easy to comprehend. I am feeling a lot more confident in my ability.
The course really took it to another level and has 100% addressed what I wanted to get out of this course. The facilitator was excellent and really worked to build a friendly, encouraging and constructive environment.
Loved the course Project Management Essentials. Would surely recommend it to anyone who needs it. Robin has been excellent and helped clear the doubts that arose during the course. The course gives a lot of insights into Project Management. I learnt a lot of things I can improve on.
Highly recommended. This course is very useful to discover a lot of hidden qualities that we have. The facilitator is very knowledgeable and engaging.
Suzanne was great - she was able to provide us with information in a relatable, interactive and educational way. I learnt a great deal that can easily apply in my personal and professional life. Very valuable training.
Renee was fabulous, she was an enthusiastic and knowledgeable presenter who demonstrated her skills and knowledge – she remained authentic and engaging throughout.
Peter kept the content interesting and let the group influence where the day went. Some very practical solutions to some very overwhelming problems.
The facilitation was fantastic. Really liked the way that we all were engaged in the workshop.
The course was very engaging and the outcomes were clear and met. Shaun definitely helped me to reflect on my past experiences and shed light on how I would approach my future encounters for a better outcome! I loved it!
I loved the course. The facilitator was very interactive, engaging, making the course enjoyable.
People skills are very important in my position and this has helped greatly. Very thorough and skillful. Gave great examples that I could relate to. Made sense the way the day was organised. Very beneficial, took a lot out of it. Highly recommended.
The workshop gave me the skills to write more persuasively and I have a better understanding as to how I should structure my writing. ICML's organisation was excellent; I had a reminder several times about my attendance including email, text message.
Brilliant workshop. Wish I attended years ago. Will assist in everything I do in the office. Thank you.
Mechelle is very experienced and skilled. Managed session and engaged participants with varied goals from very different backgrounds and industries.
After courses in the past, I wasn’t sure what to expect, but it far exceeded my expectations. Renee was engaging and bright. The topics covered were concise and easy to digest. I especially enjoyed the information on networking and learning styles.
Great workshop which was flexible to our needs both before the sessions and during as concerns and questions were raised. Rose is a fantastic facilitator with a great wealth of experience and knowledge that helped our group to brainstorm ideas to resolve our existing issues and personal shortfalls.
I am already using the skills by referring to the quick reference guides and participant manual. I am now writing in the active voice and am clearly including my main message first. I have booked for the Advanced Business Writing workshop – I can’t wait.
Suzanne is a very engaging presenter that allows you to think both personally and professionally about your communication.
Ralph is brilliant, friendly, engaged realistic. Ralph was a pleasure to learn from. He understood that we are already sales professionals and didn’t preach or lecture to us.
The course was delivered extremely well and the supporting materials were great takeaways. I really enjoyed this course and would recommend it to anyone.
The facilitator was very flexible to our needs as a group. The content covered was specific to our needs and this ensured engagement throughout. The different models such as RACI will definitely assist moving forward. I also enjoyed applying current situations and projects to the models that were being discussed as this provided further clarity. Great course I as can apply to my role immediately.
Maggie is beautiful! So welcoming and really sets a safe and trusting environment to share such personal information. She provided the team with strong actions and goals to work towards into near future and long term.
Maggie is an excellent facilitator with great insight into team dynamics. I gained a better insight into human nature and behaviour and skills/tools to improve communication and team rapport. Maggie made the program engaging and accessible – she is a highly skilled facilitator and read the room well.
Great facilitator, very easy to understand and a great person to learn from. These training days have been extremely beneficial and have helped me to grow.
Paul was fantastic. Paul chose key subjects to discuss and then delved deeper. Great information and facilitator. The program was very engaging and interactive.
Peter kept the content interesting and let the group influence where the day went. Some very practical solutions to some very overwhelming problems.
All examples were highly relevant and focused at our industry – Renee’s knowledge of the industry and company really helped. You may think you know everything required for your role – this course will identify areas you never knew.
An extremely informative, well organised, well-structured and presented course. I would highly recommend this course to anyone interested in improving their work productivity and reducing their work related stress.
The Presenting with Impact Course far exceeded my expectations and I now feel more confident when presenting and have developed many helpful tools to create a punchy presentation.
During the course I had the opportunity to share the day-to-day challenges with Mechelle and get to learn many ways to cope when challenged. Learned many new things during the training and got involved in role plays.
Mechelle was great, shared lots of experience and made sharing safe and comfortable. It was good as I have no management or leadership experience and have been brought into this role to help a team with poor culture and morale problems. It allowed me to observe and learn about specific ways to approach, observe and manage in the best possible manner.
Anita has a wealth of expert knowledge and an incredible ability to map every example thrown at her, back to best practice project management. Thank you.
Justine delivered an interactive strong session- dynamic presenter giving a positive attitude to complete the job!
Robin is highly approachable and engaging in his presentation style and he presented his information clearly. This was a great opportunity to not only reinforce my existing knowledge but to enhance my skill set to be better equipped to tackle the project management required in my role.
A significant period of change in our organisation resulted in the identification of a broad range of training requirements. We contacted ICML who meet our immediate needs, but have also continued to work with us to further develop our employees. Training has been delivered at our business site, tailored to our objectives, with a personalised and practical focus. I don’t think I have ever received such positive and strong feedback from participants on the courses we have held – even our CE has heard the ‘buzz’ about the recent session, Advanced Business Writing, and the Executive team are participating in a further session. I would recommend ICML for any customised training to help your employees learn practical tips and reach their potential!!
I enjoyed the course very much. It was informative and fun.
I found the facilitator incredibly engaging with the ability to distil heavy content into manageable sections.
MEA is a National Membership organisation for Electrical Contractors and we provide education technical and business support to assist members successfully run their business. We are continually wanting to learn and improve every facet of our business but recently identified that some of our staff lacked confidence in some interactions with members. In conjunction with ICML we designed and delivered a Member Engagement session that assisted the staff identify their “pinch points”, identified ways to overcome and began us on the road to design our very own member playbook. The presenter was great. In a short time period she was able to discern our needs, work with 3 senior managers across different functional groups and designed a session that was engaging, full of team lead ideas and learnings that shared our collective strengths to combat our perceived weakness. It was a great day and achieved everything we needed.
I am always happy to refer your business! You guys are awesome.
Mark is professional, well humoured and presented. A joy to learn from while showing seriousness when called for. Quality course – great start. Enjoyable and informative. I feel better prepared to enter negotiations and will look further into certain aspects. Simple steps that are easy to apply to great effect.
Graham was very engaging, his message was positive and filled you with confidence that you could implement what he taught in your day to day work life. Couldn’t recommend Graham highly enough.
I’m excited to go back to the workforce and start using some of the tools that I’ve been give. The course was a good refresher and very practical. It’s reinspired my interest in project management. Robin provided good examples/scenarios throughout the day and lots of great little tips. I will be sending staff through this course before they embark on any major project.
I will definitely be applying much of the influencing skills across my team and wider staff in our business.
Very interactive – hands on which is what I loved. Not at all text book.
The course was practical, interactive, informative and action oriented. With little background in business writing – it was useful to learn new and practical skills.
Program was great on all levels. Retained a great amount of info. Graham is one of the best trainers I have encountered. I have had many courses over the years and I will say that Graham has been the best trainer I have seen and been involved in.
The course gave me lots of opportunities to role play and practise the theory. Well worth it.
On behalf of the Sales Team and William Adams I would like to thank ICML for your participation in our preparation sessions, willingness to be flexible to suit our demands and ability to provide the perfect facilitator (Robert) for the audience and subject at hand. I have had nothing but glowing reports on the way the session was managed along with information and advice that was communicated in a way so it resonated with the wide variety of attendees with experience levels ranging from one to over twenty years. ICML has managed to fulfil our requirements regardless of the challenges our specific content and logistic requirements have thrown your way. We would certainly recommend your company to others looking to train their workforce.
Renee was really great! Very informative, really relevant material. Was sad to finish the course.
Peter was an excellent facilitator that engaged well with the course participants and was able to communicate the content in a relevant way.
The workshop was rewarding and has given me insight into people management and a strong framework to build teams that deliver the right result for the organisation. Jill was excellent, engaging and informative.
Fantastic day – time well spent! Good balance of content/activities; good engagement; good focus on pragmatic changes we can make. Took away a few key tips and tricks which I can immediately integrate into the way I do things.
Jill was knowledgeable, presented well and kept the session flowing and interesting. I would recommend this to others.
The program provided a really good balance of theory with practical examples. I came away with an understanding of what the skill was and a clear demonstration on how to use it.
Excellent – delivered content with ease, kept us captivated and threw in some humour for giggles – thoroughly enjoyed the course. I’ve been taught new skills to adapt my management style. Mark’s content was exceptional and kept us enthralled and he’s a funny guy too.
Thank you for an informative and interesting day that was really insightful. Justine was great, really energetic and engaging and it was enjoyable to participate.
Training was beneficial and I was happy with Craig’s delivery. I have had a lot of management training before and facilitated similar topics myself but it was amazing to be able to pick up some further tips.
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
Lynne was fantastic! Valid examples and real-life experience. Really fun learning and unlearning!
Emotional Intelligence is a wonderful program that all staff should undertake to better understand not only how their emotions can have an impact on business, but their customers and colleagues as well. Justine is really engaging and a pleasure to learn from. She spoke about emotional intelligence in an easy to digest way and she used excellent examples.
The course was very worthwhile – better than I thought it would be. Lynne made the session, thank you Lynne.
Definitely feel more confident and I’m able to add content to my presentation. Graham adapts to all learning styles quite well.
Had a valuable day with Peter developing skills that will be of great benefit professionally and personally. Was a good learning environment for me. Exactly what I needed. It has given me renewed confidence and an ability to more effectively plan and write with purpose and direction. It was great.
''Delivery of information provided was exciting and helpful. Very helpful in provide a balance in delivering the topics. Fantastic in demonstrating key points and helpful to provide/ perform better training techniques.''
I really enjoyed it – exceeded expectations. Fantastic, engaging facilitators who use great personal experience stories. Feel much more confident in managing staff. Would highly recommend it.
I liked how the course covered various types of writing (documents, emails etc). The small group was perfect and a good environment to learn in.
Great introductory HR course! Jill was knowledgeable and interactive! Great structure, informative for managers/admin and alike.
Really enjoyed how interactive the day was. It was very engaging and made me think more about the way I communicate. Mark was really engaging and fun. He looked to use for answers; wasn’t a lecture. Really showed how ice breakers work.
Suzanne has excellent examples on every part of the course, as well as strongly encouraging us to participate. Great, active facilitator that engaged the group for the entire day.
Maggie was fantastic, knowledgeable, informed and equipped with examples and research.
The course exceeded my expectations and left me with a lot of confidence going forward. The delivery of the material was exceptional. Renee delivered practical and real world examples making it easier to apply the knowledge gained. Great course! Renee made a challenging and daunting task seem enjoyable and less complex. I am looking forward to applying the knowledge that I have learnt today.
Renee has a very down to earth approach and is an engaging presenter. Very useful strategies, ideas and information to take away and use straight away. Lots of valuable tools and cohesive approach.
Renee was very clear and to the point. Covered a broad range of methods. The course was very well set up and structured. I would definitely recommend this course, it opens the mind to different ways of processing information.
I found this seminar very helpful and interesting and think every workplace should have one.
Excellent workshop. Really relevant and engaging – one of the best I have been to while working at Victorian Ombudsman.
Great hands on knowledge which Robin used as examples for explanations. His knowledge came from experience, not a text book. It was great that the program was not set in concrete and could be structured around the participant’s needs.
Rose is very knowledgeable and a professional trainer. Skills provided from training were specific and relevant. These are skills that every HR Manager needs to have.
Graham is an excellent presenter, great involvement. Provides some additional tools and viewpoints to use in day to day interactions.
Course was excellent. I learnt a lot. Suzanne was fantastic, very amusing, factual, a great presenter.
Peter was a great facilitator with fun material to learn. Interactive learning and engaging environment.
Renee is very friendly and very knowledgeable – very responsive to the group’s needs. There are some really great tools that I can incorporate into my day to life – both work and home.
This workshop was a fantastic display and explanation of concepts & tools that I’ll certainly use to improve my effectiveness.
Michael was fantastic and really engaged everyone in active communication. Michael was very clear, gave really good examples and was very good at engaging everyone in active conversation. It was a big benefit to the company.
Mechelle has been an absolutely amazing and engaging facilitator. She inspires me to come back for more learning. Course conducted really well and precise. Good course material too! Very beneficial as it is going to help me with my future role.
Thanks Robin for a very informative and practical day. I will definitely implement some of the learnings in my current project. Lots of great, practical tools and information.
I found the workshop to be extremely interactive, engaging and enjoyable. Certainly exceeded my expectations.
Mark’s teaching was very clear, understandable and very practical which made it easier for me to learn. Mark provided tools and educational information I had not experienced before. Whilst I use some of the techniques unconsciously it is good to understand the theory behind these.
Suzanne was very informative and made the day very interesting. All the information was relevant and very useful.
Graham was able to bring some good examples and had a very clear way of presenting the content. I feel that the techniques I’ve learnt today can be applied to my work straight away and can help my interaction with stakeholders. I really liked the pace of the course, the amount of content was great for the time frame. Thank you Graham for sharing your knowledge with us.
Fantastic session facilitated by a very skilled and knowledgeable facilitator. The content of the course was exactly what was required. Amazing process and workshop. Skills gained will assist the team moving forward and from strength to strength.
The course was really interesting and relatable to my current work situation. I would definitely recommend the course, very practical. Mark had relevant knowledge and examples.
The course content, Renee and the day as a whole was exactly what I wanted & needed. Would definitely recommend it.
‘Practical advice which will be implemented immediately’ ‘Appreciated Lynne’s efforts to answers everyone’s questions and she provided great responses’
Excellent delivery of material and easily connected to my workplace situations. The course is very powerful in being able to utilise a range of frameworks and methods to pursue team building and performance excellence.
Thanks Renee, as I thought the training very relaxed, I found it comfortable to contribute. I would certainly recommend your services to others.
I like the flexibility of moving things around and responding to audience. The various models are always useful but I think the practice discussions were the most valuable.
Mark was very knowledgeable and shared a number of stories and examples of customer service that was relevant to our business. Enjoyed the day over all it was good to learn some techniques for managing complaints. The day also highlighted a number of communication styles and the do's and don't s of dealing with each behavior. It’s a lot to remember however, but I am keen take a few techniques and try them out.
Mechelle was very resourceful, very knowledgeable and very inspiring to improving customer experience. Great tools and suggestions to take back to work area. I love how Mechelle puts important aspects of value to customer service experience.
I think the best aspect of this course was that we were able to apply the techniques to projects we were all working on. It's a lot easier to understand and put things into practice when it can be used in a practical sense. Gill was really keen to help us all and anything that we need moving forward.
This session was way more interesting, dynamic and playful than the summary led me to believe - I thought I might be going to something fairly 'dry' but it wasn't at all. I have recommended it to my senior manager to use as an away day session, it was that good. I think ALL staff could really benefit from it - not just managers or team leaders.
Renee knows her subject matter very well. Highly energised. Able to keep the topics flowing and relevant to a diverse group.
A great job. Will recommend this workshop for the other two centres. Rob customised the program to the needs of the group. Rob was excellent, read the group, excellent pace and people were engaged.
Renee was very engaging, knowledgeable, well spoken, very presentable. Facilitator/room interaction was enjoyable and insightful. It was great! One of the best workshops I’ve participated in!
A well organised and facilitated course of excellent, contemporary, meaningful content which was well structured and delivered.
Fantastic facilitator – extremely knowledgeable. Highly recommend course to anyone doing PEP/PES – this makes the process clear and understandable.
The course was insightful and will provide many useful techniques to assist with coaching my team.
Renee has excellent knowledge, is friendly and helpful. Greatly appreciated her flexibility and ability to tailor the course for the group.
Better tools for developing skills for interview processes. Recognise and respect employee’s rights more thoroughly. Very thankful to Jill. Happy with the entire presentation.
I really enjoyed Suzanne's style and presentation. Stories that were real based on Suzanne’s experience and the other participants and being able to analyse those stories and refine feedback.
Matt was a very engaging presenter who imparted a huge amount of practical information & tips to take away and implement immediately in our presentations.
This was one of the best courses I have attended – self improvement and self realisation is acting at grass root level.
Ralph is a great communicator, engaging and stuck to the time. It has been specific to my job and a lot of it has resonated with me. I will incorporate what I have learnt in my job. Great program and great facilitator. Highly recommend ICML and Ralph.
I thought Renee delivered the course in an enlightening way. I felt that the group were engaged throughout the course which allowed ease participation. A great course which has given me skills in areas which I lacked.
Robin provided a good overview, practical tips and hints. I feel that my confidence in managing a project has increased and the aura around “project management” has been demystified.
Great knowledge by facilitator, kept the course interesting by mixing up the pace with activities. As soon as I finished the course I came back to my desk and started writing lists of my tasks – it has definitely inspired me to rethink the work that I am doing in a day and how I can fit more in. I would definitely recommend the course – even though I thought I was ok at time management, the course helps you better understand how you can make better use of your time.
Renee!! She was fabulous, brilliant with her training. Loved every bit of the training, which added so much value altogether.
Mark is an excellent presenter. Exceptional knowledge and a great teacher that uses great examples to demonstrate a point. Overall fantastic course.
Suzanne was absolutely fantastic. Full marks to her. The whole course was interestingly presented. Was quite informative and very useful for my personal growth as well as professional.
Since 2012 when we started working with ICML, they have consistently delivered exceptional leadership and business development training for our leaders and consultants at all levels. ICML have demonstrated from the beginning that they understand our business and tailor their programs to suit our goals and values. Through building our leadership capability, ICML have certainly contributed to Intrax’s remarkable growth. We enjoy working with ICML for their outstanding facilitators, tailored, enjoyable and practical workshops, customer service and meticulous organisation.
After course I feel more confident and able to put together an engaging presentation. Paddy is an excellent, engaging, professional teacher – informative, fun, able to comprehensively answer any questions posed.
Not only was it a fun 2 days, but I learnt some powerful tools that I will certainly use in the future to enable me to me a more "focussed & fun" trainer. I would also highly recommend this course to anyone planning to "tread the carpet" in front of audiences, or to further their "quiver of tools" moving forward. Thanks to Lynne - the two days were one of the best "work days" that I have had, thank you.
Practical information which was easy to relate to. By using personal experiences, I found it easy to communicate with Suzanne.
I liked all the scientific aspects of the course and the practical assessments. It was really easy to understand and the content was clear. I found the reading and the running of each segment very useful. My awareness and understanding of Emotional Intelligence has helped me to understand a lot more about human behaviour and why we do what we do.
Really enjoyed this course, found it to be very timely now that I am stepping into a role as a leader, I appreciate the company investing in my development. The course was a lot of fun. Maggie was warm and genuine in her delivery style. The course helped me to identify ways to deal with current situations with the team and has given me confidence to deliver. Would recommend to colleagues in the business as I thing it is always good to have a refresher.
The course facilitator was incredibly responsive and helped me impact change in my style with my team.
Mechelle was excellent! She made the course fun and was really engaging - she built a great rapport with our group. Skills we learnt were extremely practical and we could all relate to the content. I now have plan I can put into place. I also liked that it was clear and we could all relate to the content. I really loved the course and I hope to apply the learnings in my career.
Craig was an excellent facilitator who listened to us and has us interact. Craig coordinated an excellent overview of project management essentials and would highly recommend this course. Great focused course content, well presented.
Rose was full of knowledge, additional reading & websites. The course was enjoyable and met my expectations on both day.
Renee was superb. I would highly recommend this course. Renee is a fantastic trainer and presented information in an easily manageable and understandable format.
Suzanne is an excellent facilitator - engaging, knowledgeable and very responsive to participants. Great stories! Definitely would recommend this course. Suzanne is an excellent facilitator and structures the course to the needs/levels of participants. A very interactive day with material and content designed for practical application.
Thoroughly enjoyed the workshop. Suzanne was very engaging and knowledgeable and made the learning very accessible.
It was truly a great and inspirational training. Techniques to change mindset and power it gives on day-to-day life is great. Thank you.
Renee was great at adjusting the course content to specific participant needs. She is an energetic presenter who listened to participant’s wishes and attended to them well, despite the diversity of client needs in the room. I came away with useful, practical ideas to put to use. Thank you.
Very thorough workshop. Robin was very good and knows his stuff. Robin really knew what he was talking about and was very engaging and confident in delivering the content of the course.
We approached ICML one year ago for an in-house training for our organisation. We are grateful for the hard work and exemplary service provided by Peter and his team. ICML’s team gives our organization great support. They are knowledgeable, responsive and thorough, and all this at an excellent value. We highly recommend ICML for all kinds of training an organization would need.
Great presenter who explained points thoroughly and clearly. Suzanne encouraged group participants and discussion well throughout entire course. Well done.
I really enjoyed this course and can immediately deploy tactics I’ve learnt today, in my work. Lynne was a fantastic presenter, knowledgeable, funny and professional.
Mechelle was engaging and had sound knowledge of the subject. I plan to use the tools to provide a positive and energised culture to my team.
The pace and class size were spot on and the facilitator Lynne was clearly very knowledgeable. Lynne is easily one of the best presenters I’ve seen.
Jill is a great presenter. Really enjoyed the session. Good course materials and good group participation.
A great combination of basic writing principles with application options and examples.
Lynne delivered an excellent 2 day session. It was informative and very worthwhile. Her technique and knowledge are outstanding. The session was very enjoyable and I would recommend this to anyone. Thanks.
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