Whether you’re an experienced executive or aspiring leader, you’ll find ICML training and development programs inspiring and fascinating. We create and facilitate tailored learning experiences that make you better at your job. After our programs you will enjoy your work and personal life more. You’ll be happier and more productive. We don’t do quick fixes. We build lasting and enduring skills and productivity improvements through powerful, tailored learning solutions. Ask us how.
Graham was fantastic; best facilitator in 10 years of training.
Lynne is fantastic and very knowledgeable. Thank you. I would recommend all businesses to participate in this course. I really enjoyed how it was done, how we got to correct our errors and the examples related to our line of work.
Mark was funny and clear. He had excellent suggestions and used real life stories to relate to us. I really enjoyed the session.
I have a diploma in management and wasn’t sure if this course would be worth participating in. I was extremely happy to find the course beneficial. Renee’s coaching and commitment to making sure everyone in the course understood the concepts was fantastic.
Suzanne was interactive and connected well with the group. The course material to take home will help keep the material fresh. It was fantastic!
The course was relevant, practical, interesting and fun. It is not just textbook learning but understanding how to incorporate the models and information into everyday practice.
Suzanne was amazing – she knew her stuff and was a dynamic presenter. I loved her humour and stories and feel like she gave me all the tools I need to be more assertive.
Mark was informative, interactive, great sense of humour and happy to answer questions. Great!
Suzanne provided a really interesting course and I learnt a lot about different strategies of how to deal with different situations and people. It was very interactive, as I heard real life experiences which helped me understand better what emotional intelligence is.
Great introduction to facilitation with useful tools and ideas for implementation in the workplace. Justine is professional and personable. I feel like I have some great tools to go away with and make great changes.
Good resource material and relevant to current workplace situations. I enjoyed the course – it was run in a professional manner.
The course was excellent. I would recommend the course for someone like myself because you gained a lot that you would not know.
I found that Peter really tailored the topics to suit our personal situations. I am excited to implement into my daily activities. Peter made the day interactive and engaging. I felt like the material was relevant to what we needed to focus on. Thanks for a great day.
Graham is an excellent presenter, great involvement. Provides some additional tools and viewpoints to use in day to day interactions.
Justine was very engaging and was able to have open discussions. I enjoyed the small group size and was really able to participate and be heard.
The course was really interesting and relatable to my current work situation. I would definitely recommend the course, very practical. Mark had relevant knowledge and examples.
The course was very thorough and covered exactly what I requested through the pre-course survey. I liked that there was theory, examples, exercises, text etc but also focussed on following initiative and not on complicating matters.
Thank you Suzanne - I really enjoyed meeting you and attending this course. Suzanne was a fantastic facilitator. I enjoyed this course and found it very informative and useful in everyday dealings with people.
Excellent content which demonstrated the techniques and principles throughout the course itself. The structure to building training sessions is something that I lacked. Having the framework will allow me to be concise in the message or outcome I am trying to project and achieve. Presented in a simple yet effective manner. Essential to everyone and anyone looking to lead people.
Anita is a very engaging facilitator, has excellent knowledge and makes you feel encouraged to contribute. Really enjoyed the workshop. Very practical and will be easy to implement day to day.
Dealing with training and coaching almost daily, I now have the tools to be able to do this more effectively. Thank you for a great day! I am leaving with a head full of knowledge and the confidence to tackle coaching and training.
This training company consistently produces great sessions and I really enjoy them!
I’ve done several presentation courses but this one was the best! Very knowledgeable and effective trainer, great takeaway practical take away points.
The course gave me lots of opportunities to role play and practise the theory. Well worth it.
Very beneficial workshop – has helped me feel more comfortable about giving “feedback”.
Mark is professional, well humoured and presented. A joy to learn from while showing seriousness when called for. Quality course – great start. Enjoyable and informative. I feel better prepared to enter negotiations and will look further into certain aspects. Simple steps that are easy to apply to great effect.
Rose is a great speaker that encouraged participation from everyone. Her content delivery was very good.
Shaun was informative, useful and fun. I found being able to categorise actions, strategies and behaviours most useful.
Fantastic facilitator – extremely knowledgeable. Highly recommend course to anyone doing PEP/PES – this makes the process clear and understandable.
Mark has excellent knowledge of leadership and managing performance. Great tempo and style.
Anita has a wealth of expert knowledge and an incredible ability to map every example thrown at her, back to best practice project management. Thank you.
Paddy provided an informative friendly atmosphere. Enjoyed the experience and was easy to share and relate personal experiences.
Justine practises what she preaches – very refreshing for her to go through techniques and then highlight examples of how she demonstrated those techniques earlier in the session. Raised very interesting and equally important aspects of facilitation that we often perceive as optional (eg. reading body language to gauge engagement). Absolutely enjoyed Justine’s training session especially around her different styles of keeping us engaged and demonstrating her examples and techniques during the session.
Thank you for an informative and interesting day that was really insightful. Justine was great, really energetic and engaging and it was enjoyable to participate.
Suzanne is happy, friendly and engaged with real life examples for people to relate to.
The workshop gave me the skills to write more persuasively and I have a better understanding as to how I should structure my writing. ICML's organisation was excellent; I had a reminder several times about my attendance including email, text message.
Maggie was fantastic, knowledgeable, informed and equipped with examples and research.
The course facilitator was incredibly responsive and helped me impact change in my style with my team.
I really enjoyed it – exceeded expectations. Fantastic, engaging facilitators who use great personal experience stories. Feel much more confident in managing staff. Would highly recommend it.
Thought the course was great – huge amount of information. I didn’t think that I would learn so much.
This was a well organised and informative course that has practical applications. Robin had good examples and real life experience.
Jill was knowledgeable, presented well and kept the session flowing and interesting. I would recommend this to others.
Excellent workshop. Really relevant and engaging – one of the best I have been to while working at Victorian Ombudsman.
Mark is energetic, gets everyone involved! You walk away new enhanced skills plus loads of confidence to succeed!!
Graham is absolutely excellent. Best facilitator I’ve seen. Well done. Gave me a basis for engaging that is based in behavioural science that helps confirm the approach I use.
Rose was genuine, happy and a natural facilitator. She gave honest and meaningful feedback. The course was practical, important and tangible to many situations. There were a lot of great insights and techniques.
Robin was knowledgeable, experienced and engaging. Great overview and helpful tools that I will be able to implement. The course was practical and made me think differently.
''Delivery of information provided was exciting and helpful. Very helpful in provide a balance in delivering the topics. Fantastic in demonstrating key points and helpful to provide/ perform better training techniques.''
Fantastic day – time well spent! Good balance of content/activities; good engagement; good focus on pragmatic changes we can make. Took away a few key tips and tricks which I can immediately integrate into the way I do things.
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
Had a valuable day with Peter developing skills that will be of great benefit professionally and personally. Was a good learning environment for me. Exactly what I needed. It has given me renewed confidence and an ability to more effectively plan and write with purpose and direction. It was great.
I feel ten-fold more confident after completing today’s workshop. Thank you Peter!
Mechelle was engaging and had a sound knowledge of the subject. I plan to use the tools to provide a positive and energised culture to my team.
I really enjoyed Suzanne's style and presentation. Stories that were real based on Suzanne’s experience and the other participants and being able to analyse those stories and refine feedback.
Highly recommended. This course is very useful to discover a lot of hidden qualities that we have. The facilitator is very knowledgeable and engaging.
The facilitator was engaging and sensitive to the audience. She was energetic and thorough. This course has given me insight into how to understand what makes some leaders tick. I have definitely become aware of myself and my potential to grow in influence.
I liked all the scientific aspects of the course and the practical assessments. It was really easy to understand and the content was clear. I found the reading and the running of each segment very useful. My awareness and understanding of Emotional Intelligence has helped me to understand a lot more about human behaviour and why we do what we do.
Great stuff to hear real life experiences and referencing from a diverse range of sources. Loved the day, was awesome.
Rose is very knowledgeable and a professional trainer. Skills provided from training were specific and relevant. These are skills that every HR Manager needs to have.
Great workshop; well-paced with clear and concise information. Lynne’s engaging personality meant that the workshop was lively and interactive. The workshop provides practical skills that will improve my presentation skills and confidence.
We had way too much fun! Such a safe environment for a tricky topic.
The course was delivered extremely well and the supporting materials were great takeaways. I really enjoyed this course and would recommend it to anyone.
On behalf of Rinnai, I would like to say a big thank you to ICML and Mark on the delivery of a professional “Essential Leadership Skills” program. It well exceeded the expectations of all participants. The overall feedback was excellent. The program content was very relevant and very interactive. Mark was thorough, knowledgeable, approachable, funny and very engaging in his delivery. We will not hesitate to use your organisation for any future training programs that we roll out at Rinnai. Well done!
The course content, Renee and the day as a whole was exactly what I wanted & needed. Would definitely recommend it.
Peter was an excellent facilitator that engaged well with the course participants and was able to communicate the content in a relevant way.
Renee is great: great awareness of the groups knowledge/energy level. Kept everyone interested and ensured we got a lot out of the course.
Graham is an excellent trainer who clearly enjoys what he does. Thanks for the day.
The course really took it to another level and has 100% addressed what I wanted to get out of this course. The facilitator was excellent and really worked to build a friendly, encouraging and constructive environment.
Great hands on knowledge which Robin used as examples for explanations. His knowledge came from experience, not a text book. It was great that the program was not set in concrete and could be structured around the participant’s needs.
Renee was great at adjusting the course content to specific participant needs. She is an energetic presenter who listened to participant’s wishes and attended to them well, despite the diversity of client needs in the room. I came away with useful, practical ideas to put to use. Thank you.
The course was enlightening. Suzanne was extremely personable and knowledgeable and I found it easy to relate. This course has boosted my confidence and given me perspective on myself and my interaction with others.
Peter is a great trainer/facilitator. Very clear and engaging in his presentation. Very helpful in my every day email correspondence and program report writing.
Suzanne has excellent examples on every part of the course, as well as strongly encouraging us to participate. Great, active facilitator that engaged the group for the entire day.
Craig is a fantastic facilitator. He is very knowledgeable, a great presenter/speaker, he is warm and very positive. Clearly a subject matter expert. Great experience, and great to meet him. Thanks Craig!
Mark was terrific – great anecdotes, knew his material. He made the day – which I thought would be too long – fun, engaging, thought provoking and I walk away with actual tools and strategies. Look forward to another session with Mark at the lecturn.
A wonderful course delivered with a unique presentation style that kept me engaged throughout the day – all with only two powerpoint slides! I like the ability to take notes in course book and retain for future reference. How wonderful not to have course delivered by powerpoint – I think this greatly improves focus and knowledge retention.
I would highly recommend this course to other potential leaders. This course content is relevant and eye opening and the facilitator is very informed, experienced and hands on. My company’s money has been well spent!
Renee knows her subject matter very well. Highly energised. Able to keep the topics flowing and relevant to a diverse group.
‘Suzanne tackled a broad and potentially confusing brief with great skill – thanks’
I loved the course. The facilitator was very interactive, engaging, making the course enjoyable.
Great facilitator – really honest and vibrant and worked the room really well so everyone participated and got involved.
Suzanne was great - she was able to provide us with information in a relatable, interactive and educational way. I learnt a great deal that can easily apply in my personal and professional life. Very valuable training.
Ralph was a fantastic facilitator. Thank you!! Excellent program. Ralph was able to tie people’s comments back to relevant content. He provokes a lot of insightful discussion.
Having done many of these types of courses over the years – Marks approach was like a whiff of fresh air. Thanks Mark. The interaction and delivery was first class – I love to hear the variables and new ideas that will help my performance.
Mechelle was great, shared lots of experience and made sharing safe and comfortable. It was good as I have no management or leadership experience and have been brought into this role to help a team with poor culture and morale problems. It allowed me to observe and learn about specific ways to approach, observe and manage in the best possible manner.
Anita was very professional and knowledgeable. Really appreciate such an authentic training style – very enjoyable. The workshop was extremely thorough and provided relevant information. Thoroughly recommend for anyone undertaking project work of any type. Very valuable and applicable information.
Thoroughly enjoyed the workshop. Suzanne was very engaging and knowledgeable and made the learning very accessible.
Suzanne was very informative and made the day very interesting. All the information was relevant and very useful.
Renee was really great! Very informative, really relevant material. Was sad to finish the course.
Suzanne was brilliant. Very engaging, humorous and knowledgeable. Very enjoyable workshop.
Relevant to my life on a personal and professional level – skills for life, not just work. Renee is a fantastic speaker, warm, engaging, passionate about what she does, knows her stuff.
The Customer Service program was one of the best I’ve attended, facilitated brilliantly by Graham! Graham is an outstanding facilitator who engages sincerely with all attendees.
Engaging, charismatic and knowledgeable. Enjoyed Peter’s various stories and examples and he was very quick to find ways that he could relate content to our workplace. A well planned day with real solutions that can be practically applied.
The workshop was rewarding and has given me insight into people management and a strong framework to build teams that deliver the right result for the organisation. Jill was excellent, engaging and informative.
Really interactive and informative. Great content.
I would recommend anyone to do this course. Got a lot out of the day – Peter is a great presenter.
Maggie is beautiful! So welcoming and really sets a safe and trusting environment to share such personal information. She provided the team with strong actions and goals to work towards into near future and long term.
Great balance of theory and practical application to improving my business writing skills.
During the course I had the opportunity to share the day-to-day challenges with Mechelle and get to learn many ways to cope when challenged. Learned many new things during the training and got involved in role plays.
Paddy was brilliant! The workshop was fantastic! GROW was quite a useful approach. Will surely recommend to others as it is a ‘value-add’ course.
Suzanne is a very engaging presenter that allows you to think both personally and professionally about your communication.
Renee was lovely. Obviously very knowledgeable about her subject matter.
Justine was excellent, friendly, strong and engaging. A great mixture of conversation and activity. I already had a strong understanding of personality types and EQ but learnt a lot more about how they all interact and how to develop by acknowledging them.
Very interactive – hands on which is what I loved. Not at all text book.
Renee is a fantastic speaker and great at conveying her message in an easily understandable way. The course exceeded expectation! Entertaining and super informative.
This course is such an interesting one. The facilitator was engaging, knowledgeable, energetic, fun and motivating. I love the way it was delivered in a very interactive was with great examples and materials.
I enjoyed Craig’s delivery and demeanour. He customised the presentation/training to our unique situation. Great session. I enjoyed the smaller group.
Maggie was very engaging and aware. She adapted to the teams energy throughout the day. It has given me insights into my own preferences and how they may impact others. I also really enjoy the Lencioni content. An excellent, insightful and inspiring day. Maggie was a great facilitator who kept us all engaged and focused.
I thought Renee delivered the course in an enlightening way. I felt that the group were engaged throughout the course which allowed ease participation. A great course which has given me skills in areas which I lacked.
Renee presented the course in an interesting vibrant way. The content was perfect for me and my new sales role.
Suzanne‘s delivery and ability to take us on a journey was fantastic – she has the ability to engage at the most appropriate level and get everyone on a common level and point of view.
A great session to identify where our team is at and how and where future opportunities are. Very impressed with how Ralph read and worked with the group.
Justine had me engaged from the beginning and I enjoyed both her interaction with us and our participation.
Very good facilitator. Peter had a warm and inviting manner and was very inclusive of all participants.
All examples were highly relevant and focused at our industry – Renee’s knowledge of the industry and company really helped. You may think you know everything required for your role – this course will identify areas you never knew.
We have used ICML for various training courses now, which were well received by all attendees and had positive impact on the way we do things. We like the fact that ICML engage with the business and get participants to answer questions before the course so that that it will be relevant to us when we attend, and the ease and flexibility of arranging the program. We will definitely use ICML again.
Great manual which I shall refer back to – so many points resonated with me. Will definitely use in professional and personal life. Super engaging facilitator, time flew! Loved all the activities. Suzanne made excellent points and I listened to every word. Super engaging, interesting, fun, helpful and overall awesome training. Would recommend to anyone and everyone. Thanks for a great day!
Mark was very knowledgeable and encouraged participation which was great. The workshop had great content and presentation. Very useful skills that I will definitely be applying.
Lynne delivered an excellent 2 day session. It was informative and very worthwhile. Her technique and knowledge are outstanding. The session was very enjoyable and I would recommend this to anyone. Thanks.
An extremely informative, well organised, well-structured and presented course. I would highly recommend this course to anyone interested in improving their work productivity and reducing their work related stress.
I found the facilitator Jacqui very good and she knew a lot about the subject. I will be applying all of the techniques that were shown.
Amazing facilitator. Have had many great ideas come to mind after hearing her experience.
I found this seminar very helpful and interesting and think every workplace should have one.
Mark is an excellent communicator, knowledgeable and makes it fun. Great program and great performance from Mark. The program is beneficial as it reinforces good management practices and encourages my team to also implement some of them in their own group.
Class delivered in an interactive and engaging way. Based on concrete examples which makes it easy to understand and retain.
The course was engaging and informative delivered with passion and professionalism. Very beneficial to all leadership job roles, as well as personal leadership roles.
The facilitation was fantastic. Really liked the way that we all were engaged in the workshop.
Mark is an excellent presenter. Exceptional knowledge and a great teacher that uses great examples to demonstrate a point. Overall fantastic course.
The course was very worthwhile – better that I thought it would be. Lynne made the session, thank you Lynne.
Training was beneficial and I was happy with Craig’s delivery. I have had a lot of management training before and facilitated similar topics myself but it was amazing to be able to pick up some further tips.
I got so much out of today. I was extremely nervous coming in on the first day. Justine was so welcoming personable and knowledgeable. I really did push myself out of my comfort zone and got a lot in return. Would recommend to everyone.
Renee is obviously very skilled, knowledgeable and passionate about her subject. I found this course to be engaging, informative and challenging. I actually can see myself using these new skills on a daily basis – both at home and in the workplace. I’m excited about using them – Thanks Renee.
Great presenter who explained points thoroughly and clearly. Suzanne encouraged group participants and discussion well throughout entire course. Well done.
A highly informative course delivered by an experienced and knowledgeable facilitator – lots of opportunities to apply learning in context.
Excellent delivery of material and easily connected to my workplace situations. The course is very powerful in being able to utilise a range of frameworks and methods to pursue team building and performance excellence.
Suzanne was the right mix of fun and informative. The session was really useful and I will definitely be using the strategies.
Renee was a great facilitator and the content was new and very useful. I can implement these models in day to day operations. Renee has a great ability to breakdown complex models with common examples.
Robin is highly approachable and engaging in his presentation style and he presented his information clearly. This was a great opportunity to not only reinforce my existing knowledge but to enhance my skill set to be better equipped to tackle the project management required in my role.
A fun snapshot of all those important sales skills that sales people need to be successful and make an impact on their clients.
Excellent course – objectives, aims and very relevant content. Suzanne is great, brilliant delivery, enthusiastic, the personal anecdotes make for a good connection with the group – a perfect balance of fun and professional knowledge.
Excellent communicator. Renee’s style of delivery is what made the course interesting.
‘Practical advice which will be implemented immediately’ ‘Appreciated Lynne’s efforts to answers everyone’s questions and she provided great responses’
The workshop was very informative and great examples of application that are relatable in my work life. Lynne is a delight to spend the day with. Lynne is very passionate and experienced: I had an entertaining and enjoyable day.
Renee was very clear and to the point. Covered a broad range of methods. The course was very well set up and structured. I would definitely recommend this course, it opens the mind to different ways of processing information.
Very interesting and thought provoking on dealing with different personality types. Very well presented.
Very relatable excellent program. Refreshing to get a scope of further techniques, approaches and advice. Grand outlook on how diverse selling can be and techniques to different customers, needs and outlooks.
Many thanks to Peter and the crew at ICML for a great course on Time Management. Understanding the course was easy through real life examples and strategies that are easy to remember and implement.
The pace and class size were spot on and the facilitator Lynne was clearly very knowledgeable. Lynne is easily one of the best presenters I’ve seen.
This workshop was a fantastic display and explanation of concepts & tools that I’ll certainly use to improve my effectiveness.
Excellent workshop straight to the point, very easy going and relaxed atmosphere. I would recommend this course based on the relevant information provided by the facilitator, this is very useful.
Everything was explained in detail and I liked the way Anita encouraged group discussion. I found the session very informative and some of the project management techniques very valuable. Fantastic session to learn the fundamentals of project management.
Paddy was informative with real life examples. The models provided are a tool which is easily adopted.
Graham was able to bring some good examples and had a very clear way of presenting the content. I feel that the techniques I’ve learnt today can be applied to my work straight away and can help my interaction with stakeholders. I really liked the pace of the course, the amount of content was great for the time frame. Thank you Graham for sharing your knowledge with us.
Renee was amazing! Great knowledge and great presentation! I learnt so much. I would recommend the workshop, particularly for new managers and upcoming managers.
A great session to quickly upskill key staff. The participants were motivated, as they absorbed the content and were excited to practise their new skills. It was a great refresher on communication and leadership.
Facilitator, program, workshop – all good. I am definitely more confident of the techniques that I have learned here can be applied in my daily tasks.
Graham provided me with a toolbox of techniques to resolve and handle complex situations with customers. Interactive, not just a lecture, real life examples. Graham has a great personality and very engaging, keep up the good work Graham.
Great course which gives you tools you can implement straight away
Mark had great charisma and delivered the course very well. The workbooks had a great depth of concepts without being too much information. The use of videos by the instructor to demonstrate was great. Mark showed to have a lot of experience in the role he played delivering the course. He also demonstrated that he understood the needs of each person attending and used it to focus on different members of the group in different parts of the training.
Thanks Maggie – super interesting, very relevant, and beautifully explained course!
Suzanne was absolutely fantastic. Full marks to her. The whole course was interestingly presented. Was quite informative and very useful for my personal growth as well as professional.
I completed this course 3 years ago and chose to do the course with Peter again to refresh. I find his style very informative and delivered with a sense of humour. I would recommend this course.
This has been an eye opening experience and will definitely change my old habits. This program will definitely get you thinking about changing old writing habits and help you to develop a new set of writing skills to communication to high level executives, managers and board members.
Fabulous, knowledgeable, responsive presenter brought the subject material to life – with clarity. Focus on 'take aways' to work on which I will work on. Thank you so much.
I gained valuable information on audience, structure writing and the correct use of grammar and punctuation
Dynamic presenter, well -structured with clearly articulated outcomes. The content is only as good as the way in which it is presented. Justine is a presenter who is able to stop, diverge and return to the central theme whilst answering personal questions about their approach and technique – not common. Well done Justine and thank you.
The facilitator was very flexible to our needs as a group. The content covered was specific to our needs and this ensured engagement throughout. The different models such as RACI will definitely assist moving forward. I also enjoyed applying current situations and projects to the models that were being discussed as this provided further clarity. Great course I as can apply to my role immediately.
Very engaging and memorable. After training on the same topic for some time, it is great to have the tools to make it fresh and engaging. Mark established credibility through actions!
The program reaffirmed my skills and the facilitation was engaging, entertaining and knowledgeable. Lynne was a fabulous, engaging presenter.
Two half days well spent! In a short amount of time I have acquired some important tools to improve my team’s performance and my feedback to them. Excellent and quick understanding of our context.
I think the best aspect of this course was that we were able to apply the techniques to projects we were all working on. It's a lot easier to understand and put things into practice when it can be used in a practical sense. Gill was really keen to help us all and anything that we need moving forward.
I am going out with a wealth of knowledge from this workshop.
The content was presented in a way that was appealing to a variety of learning styles. Renee was a great facilitator, very engaging, energetic, referred often to sources and references. Renee read the room really well and delivered the content accordingly – a great mix of presenting styles used (audio, visual, group, self-reflecting).
Suzanne is an expert in the content and ability to deliver. I enjoyed developing greater understanding of my weakness and areas I need to be aware of. Adult, Parent and Child responses – I will be using this in supervision to engage and develop staff.
Peter was an engaging trainer. Best training day I have ever had! The training day with Peter was insightful and enjoyable. This course and day exceeded my expectations – I can’t recommend this enough!
Ralph is brilliant, friendly, engaged realistic. Ralph was a pleasure to learn from. He understood that we are already sales professionals and didn’t preach or lecture to us.
Renee was fabulous, she was an enthusiastic and knowledgeable presenter who demonstrated her skills and knowledge – she remained authentic and engaging throughout.
Justine is clearly passionate about Presenting – this combined with her knowledge made the course infectious.
The workshop booklet & quick reference guide for this workshop have been extremely useful in follow up and integration of workshop.
Great knowledge by facilitator, kept the course interesting by mixing up the pace with activities. As soon as I finished the course I came back to my desk and started writing lists of my tasks – it has definitely inspired me to rethink the work that I am doing in a day and how I can fit more in. I would definitely recommend the course – even though I thought I was ok at time management, the course helps you better understand how you can make better use of your time.
Renee is a highly engaging presenter with an easy going but authoritative style that kept everyone involved and attentive.
Not only was it a fun 2 days, but I learnt some powerful tools that I will certainly use in the future to enable me to me a more "focussed & fun" trainer. I would also highly recommend this course to anyone planning to "tread the carpet" in front of audiences, or to further their "quiver of tools" moving forward. Thanks to Lynne - the two days were one of the best "work days" that I have had, thank you.
Very thorough workshop. Robin was very good and knows his stuff. Robin really knew what he was talking about and was very engaging and confident in delivering the content of the course.
Great introductory HR course! Jill was knowledgeable and interactive! Great structure, informative for managers/admin and alike.
Thanks Renee, as I thought the training very relaxed, I found it comfortable to contribute. I would certainly recommend your services to others.
The content was presented in a way that was appealing to a variety of learning styles. Renee was a great facilitator, very engaging, energetic, referred often to sources and references. Renee read the room really well and delivered the content accordingly - a great mix of presenting styles used (audio, visual, group, self-reflecting).
Honestly one of the best and most engaging courses I have ever been to. Both facilitators were fantastic in providing relevant links back to the workplace.
Best training course I have attended in 3 years. Jill best presenter of a course I have attended for a long time. Thank you.
Would recommend for any potential leaders! Great structure, provided clarity of what I’m in for.
The course was interactive with solid direction and positive guidance. I loved how Rose had really delved into the pre-course surveys and expected individual outcomes.
Excellent facilitator. Made to be a teacher! Interactive, relevant, course was tailored and specific to our business.
Renee is very friendly and very knowledgeable – very responsive to the group’s needs. There are some really great tools that I can incorporate into my day to life – both work and home.
Suzanne was great. Highly recommended, especially in a small group, to help grow and feed confidence.
Lynne was very talented at engaging the group and facilitating active learning. I was alert and interested throughout the day.
The course was very engaging and the outcomes were clear and met. Shaun definitely helped me to reflect on my past experiences and shed light on how I would approach my future encounters for a better outcome! I loved it!
Justine is a dynamic presenter who is very engaging and the session is informative and empowering. Thank you.
Maggie was fantastic! Really informative, knowledgeable and provided a very supportive environment. An open environment to speak freely with colleagues. Some really great insights into communication styles and tactics.
Renee was ten times more engaging than I expected and has given me the techniques to be more confident as a saleperson.
Excellent, professional and interactive. The course offered tools that can be applied to combat all aspects of time management. I would recommend this course to other organisations. Well done.
I really enjoyed this course and can immediately deploy tactics I’ve learnt today, in my work. Lynne was a fantastic presenter, knowledgeable, funny and professional.
Being assertive in your communications is a skill too many people are lacking in. There can be a fine line between being aggressive and being assertive, and that's often the reason many are too cautious to even approach it. Yet asserting yourself is key to performing in your career. Here are three tips for how....