Whether you’re an experienced executive or aspiring leader, you’ll find ICML training and development programs inspiring and fascinating. We create and facilitate tailored learning experiences that make you better at your job. After our programs you will enjoy your work and personal life more. You’ll be happier and more productive. We don’t do quick fixes. We build lasting and enduring skills and productivity improvements through powerful, tailored learning solutions. Ask us how.
Maggie is an excellent facilitator with great insight into team dynamics. I gained a better insight into human nature and behaviour and skills/tools to improve communication and team rapport. Maggie made the program engaging and accessible – she is a highly skilled facilitator and read the room well.
Thoroughly enjoyed the workshop. Suzanne was very engaging and knowledgeable and made the learning very accessible.
I found the workshop to be extremely interactive, engaging and enjoyable. Certainly exceeded my expectations.
The course was enlightening. Suzanne was extremely personable and knowledgeable and I found it easy to relate. This course has boosted my confidence and given me perspective on myself and my interaction with others.
Dealing with training and coaching almost daily, I now have the tools to be able to do this more effectively. Thank you for a great day! I am leaving with a head full of knowledge and the confidence to tackle coaching and training.
A great combination of basic writing principles with application options and examples.
Craig is a fantastic facilitator. He is very knowledgeable, a great presenter/speaker, he is warm and very positive. Clearly a subject matter expert. Great experience, and great to meet him. Thanks Craig!
The program has given me some helpful tools on how to diffuse and how to handle objections. Ralph was very informative and helpful. The session was relevant to our roles and the lesson can be used in daily interactions. I intend to call out aggressive behaviour or situations that are not entirely on topic or professional.
The pace and class size were spot on and the facilitator Lynne was clearly very knowledgeable. Lynne is easily one of the best presenters I’ve seen.
Great manual which I shall refer back to – so many points resonated with me. Will definitely use in professional and personal life. Super engaging facilitator, time flew! Loved all the activities. Suzanne made excellent points and I listened to every word. Super engaging, interesting, fun, helpful and overall awesome training. Would recommend to anyone and everyone. Thanks for a great day!
Course material was great and our trainer demonstrated an excellent knowledge of the subject material. Course flew by – also a good indicator that the trainer and course were excellent – Suzanne you were amazing.
Mechelle was very engaging and was very skilled in managing a group made up of very different people. I had participant in some leadership training previously. This training allowed me to learn new skills and practice and further developing my existing skills. Mechelle tailored her approach effortlessly to meet the needs of the group.
Michael was fantastic and really engaged everyone in active communication. Michael was very clear, gave really good examples and was very good at engaging everyone in active conversation. It was a big benefit to the company.
Great facilitator – really honest and vibrant and worked the room really well so everyone participated and got involved.
Program was great on all levels. Retained a great amount of info. Graham is one of the best trainers I have encountered. I have had many courses over the years and I will say that Graham has been the best trainer I have seen and been involved in.
Open forum discussions were extremely useful and productive. Great to be able to take written information away to refer to. I would highly recommend the course to people needing the assurance that what they are doing is on the right track. That the course will add confidence, understanding and a fresh way of approach.
Renee was brilliant, well qualified and wide experience.
Excellent, professional and interactive. The course offered tools that can be applied to combat all aspects of time management. I would recommend this course to other organisations. Well done.
Highly recommended. This course is very useful to discover a lot of hidden qualities that we have. The facilitator is very knowledgeable and engaging.
Peter is excellent. Facilitator tailored this training perfectly to our work. Strongly recommend this to anyone.
Course was excellent. I learnt a lot. Suzanne was fantastic, very amusing, factual, a great presenter.
Great introductory HR course! Jill was knowledgeable and interactive! Great structure, informative for managers/admin and alike.
Really enjoyed how interactive the day was. It was very engaging and made me think more about the way I communicate. Mark was really engaging and fun. He looked to use for answers; wasn’t a lecture. Really showed how ice breakers work.
The course was very thorough and covered exactly what I requested through the pre-course survey. I liked that there was theory, examples, exercises, text etc but also focussed on following initiative and not on complicating matters.
Renee was great at adjusting the course content to specific participant needs. She is an energetic presenter who listened to participant’s wishes and attended to them well, despite the diversity of client needs in the room. I came away with useful, practical ideas to put to use. Thank you.
I liked how the course covered various types of writing (documents, emails etc). The small group was perfect and a good environment to learn in.
Thanks Renee, as I thought the training very relaxed, I found it comfortable to contribute. I would certainly recommend your services to others.
‘Practical advice which will be implemented immediately’ ‘Appreciated Lynne’s efforts to answers everyone’s questions and she provided great responses’
The course was very engaging and the outcomes were clear and met. Shaun definitely helped me to reflect on my past experiences and shed light on how I would approach my future encounters for a better outcome! I loved it!
Training was beneficial and I was happy with Craig’s delivery. I have had a lot of management training before and facilitated similar topics myself but it was amazing to be able to pick up some further tips.
Exceeded my expectations, was very applicable to my work-life and the sharing of examples and working with others was beneficial. Maggie was extremely courteous and knowledgeable and explained topics clearly.
A great overview of the project management environment coupled with lots of useful tools for projects big and small. I’ll definitely be implementing these in my work day.
Justine is great, she is positive & engaging and she has provided us with valuable tips and thought us a lot about presenting with impact. I would recommend this course to my colleagues, this is a great course. Thanks very much, for fantastic course, Justine.
Anita is a very engaging facilitator, has excellent knowledge and makes you feel encouraged to contribute. Really enjoyed the workshop. Very practical and will be easy to implement day to day.
Highly recommended to everyone who relates to people from different cultures and backgrounds. The course is done professionally, effectively and very helpful. I gained more confidents in saying “no” and express my opinions directly yet respectfully. Thank you, Justine!
I have a diploma in management and wasn’t sure if this course would be worth participating in. I was extremely happy to find the course beneficial. Renee’s coaching and commitment to making sure everyone in the course understood the concepts was fantastic.
Mark engaged well, great knowledge and encouraged conversation. Reinforced my management style and gave me a few new methods.
Maggie is fabulous! One of the best facilitators I have seen. Engaging, thoughtful and approachable with a strong knowledge of the subject matter.
Renee has a very down to earth approach and is an engaging presenter. Very useful strategies, ideas and information to take away and use straight away. Lots of valuable tools and cohesive approach.
This has been an eye opening experience and will definitely change my old habits. This program will definitely get you thinking about changing old writing habits and help you to develop a new set of writing skills to communication to high level executives, managers and board members.
Rose was great. I really enjoyed the course. It was very informative and I have learnt a lot of useful skills to use not only in the workplace but in a social situation.
Monique was very personable and related to all in the group. Great program. My team found it very beneficial and felt they could apply it to the workplace. The program was very relevant, interesting and achievable.
The program reaffirmed my skills and the facilitation was engaging, entertaining and knowledgeable. Lynne was a fabulous, engaging presenter.
The program was extremely well tailored to my needs and David explained it in a way which was easy to comprehend. I am feeling a lot more confident in my ability.
Ralph was a fantastic facilitator. Thank you!! Excellent program. Ralph was able to tie people’s comments back to relevant content. He provokes a lot of insightful discussion.
The course was delivered extremely well and the supporting materials were great takeaways. I really enjoyed this course and would recommend it to anyone.
Shaun was informative, useful and fun. I found being able to categorise actions, strategies and behaviours most useful.
I found this course to be more than informative. The information on the day and the course material was amazing. I feel more motivated to get back to work and slowly implement everything I’ve learnt. Renee was awesome. Thank you!
We engaged ICML for a tailored Influencing skills program for our team of senior leaders in our department. ICML listened well to our needs and tailored a program delivered over multiple workshops. The emphasis was on understanding and applying influencing skills from a behavioural psychology point of view. The facilitator Suzanne Loubris certainly delivered on this. Suzanne’s psychology background and experience was instrumental in her facilitation of the program. She offered a framework to understand what motivates others and introduced a simple but effective approach to understanding and adapting to different behavioural types. Suzanne was a great facilitator. She helped the team gain confidence and practical skills to positively influence a variety of internal and external stakeholders. I have already recommended this program and ICML to colleagues.
Anita brings a great deal of knowledge and passion to the course. Lots of great useful information and suggested actions. Very useful.
The program moved me from a theoretical understanding of the topic to what EI actually meant and looks like and feels. It is only with this insight do I feel able to implement some of the learnings (baby steps) into how I relate to others. Thank you Suzanne – it was spectacular..
The workshop gave me the skills to write more persuasively and I have a better understanding as to how I should structure my writing. ICML's organisation was excellent; I had a reminder several times about my attendance including email, text message.
Thought that enthusiasm was great and amount of involvement kept it interesting. This involved a lot of action and suggestions to implement. Very well structured and adequate involvement and explanations.
The course was relevant, practical, interesting and fun. It is not just textbook learning but understanding how to incorporate the models and information into everyday practice.
A great educational experience. It is going to help with future interactions with difficult customers. Great knowledge and presentation. Good to have been given book titles for further research.
Rose is a great speaker that encouraged participation from everyone. Her content delivery was very good.
The program went above and beyond my expectations – all learnings will apply to both my professional and personal life. It was practical with plenty of day-to-day situations used as examples. Great engagement and direction and Suzanne kept everyone interested. I was able to work on some of my weaknesses whilst building up my strengths to improve my management and communication style. Thank you!
A really enjoyable and practical course with a presenter who builds instant rapport. Renee gave us practical and relevant examples that can be applied in my everyday work situation. The models were well explained and easy to use.
Mark was very knowledgeable and shared a number of stories and examples of customer service that was relevant to our business. Enjoyed the day over all it was good to learn some techniques for managing complaints. The day also highlighted a number of communication styles and the do's and don't s of dealing with each behavior. It’s a lot to remember however, but I am keen take a few techniques and try them out.
Fantastic! Lynne had done great research and prepared relevant documents that were presented well. Lynne was fantastic. She gave great tips that will make a huge difference to our business both externally and internally.
This session was way more interesting, dynamic and playful than the summary led me to believe - I thought I might be going to something fairly 'dry' but it wasn't at all. I have recommended it to my senior manager to use as an away day session, it was that good. I think ALL staff could really benefit from it - not just managers or team leaders.
Great tips to help with current job. Tailored well to needs of the group. Feel more aware about how projects run start to finish.
This workshop was a fantastic display and explanation of concepts & tools that I’ll certainly use to improve my effectiveness.
Justine delivered an interactive strong session- dynamic presenter giving a positive attitude to complete the job!
Emotional Intelligence is a wonderful program that all staff should undertake to better understand not only how their emotions can have an impact on business, but their customers and colleagues as well. Justine is really engaging and a pleasure to learn from. She spoke about emotional intelligence in an easy to digest way and she used excellent examples.
Great program. Well organised presentation. Maggie is an awesome facilitator.
I had a number of ah-ha moments; great!
Robin is a great facilitator, rich in experience. Very good first step into PM world for me. Most of the topics are known already, but I got some useful best practices and acknowledgement. Very useful new findings! Especially the electives after 4pm.
Mechelle was engaging and had sound knowledge of the subject. I plan to use the tools to provide a positive and energised culture to my team.
Fantastic facilitator – extremely knowledgeable. Highly recommend course to anyone doing PEP/PES – this makes the process clear and understandable.
Suzanne provided a really interesting course and I learnt a lot about different strategies of how to deal with different situations and people. It was very interactive, as I heard real life experiences which helped me understand better what emotional intelligence is.
The course really took it to another level and has 100% addressed what I wanted to get out of this course. The facilitator was excellent and really worked to build a friendly, encouraging and constructive environment.
Suzanne was brilliant. Very engaging, humorous and knowledgeable. Very enjoyable workshop.
Graham provided me with a toolbox of techniques to resolve and handle complex situations with customers. Interactive, not just a lecture, real life examples. Graham has a great personality and very engaging, keep up the good work Graham.
Lynne was very talented at engaging the group and facilitating active learning. I was alert and interested throughout the day.
Great balance of theory and practical application to improving my business writing skills.
This training company consistently produces great sessions and I really enjoy them!
Thanks Lynne – really enjoyed the session. Logical structure and great range of topics covered.
Maggie was fantastic! Really informative, knowledgeable and provided a very supportive environment. An open environment to speak freely with colleagues. Some really great insights into communication styles and tactics.
Relevant to my life on a personal and professional level – skills for life, not just work. Renee is a fantastic speaker, warm, engaging, passionate about what she does, knows her stuff.
Peter was very engaging and inclusive. Honed skills, particularly around making my writing more concise and effective. I write so many emails, I can already see how this will help me tomorrow.
Mark is an excellent facilitator and his courses are always practical and enjoyable. It was great to practice, receive feedback and learn effective ways to structure and deliver a presentation. Mark was engaging, kept it moving and creates a safe learning environment.
We have used ICML for various training courses now, which were well received by all attendees and had positive impact on the way we do things. We like the fact that ICML engage with the business and get participants to answer questions before the course so that that it will be relevant to us when we attend, and the ease and flexibility of arranging the program. We will definitely use ICML again.
Peter is a great trainer/facilitator. Very clear and engaging in his presentation. Very helpful in my every day email correspondence and program report writing.
Ralph is brilliant, friendly, engaged realistic. Ralph was a pleasure to learn from. He understood that we are already sales professionals and didn’t preach or lecture to us.
A wonderful course delivered with a unique presentation style that kept me engaged throughout the day – all with only two powerpoint slides! I like the ability to take notes in course book and retain for future reference. How wonderful not to have course delivered by powerpoint – I think this greatly improves focus and knowledge retention.
The course content, Renee and the day as a whole was exactly what I wanted & needed. Would definitely recommend it.
Mark was funny and clear. He had excellent suggestions and used real life stories to relate to us. I really enjoyed the session.
Mark was a very engaging and open facilitator. He made the day fun with great anecdotes and visual aids. Taught simple but effective strategies to get the most out of both professional and personal life.
Mark had great charisma and delivered the course very well. The workbooks had a great depth of concepts without being too much information. The use of videos by the instructor to demonstrate was great. Mark showed to have a lot of experience in the role he played delivering the course. He also demonstrated that he understood the needs of each person attending and used it to focus on different members of the group in different parts of the training.
The program covered information, skills and competencies that are very relevant to me professionally. Rob was excellent. Engaging. Knowledgeable. Likeable. Adaptable. He’s an engaging coach and trainer. I’m very grateful to have had this experience.
Very informative session that will definitely support me in giving more engaging presentations. Mark has lots of knowledge, tips and energy.
Very thorough workshop. Robin was very good and knows his stuff. Robin really knew what he was talking about and was very engaging and confident in delivering the content of the course.
A great job. Will recommend this workshop for the other two centres. Rob customised the program to the needs of the group. Rob was excellent, read the group, excellent pace and people were engaged.
Very interactive – hands on which is what I loved. Not at all text book.
Rose was full of knowledge, additional reading & websites. The course was enjoyable and met my expectations on both day.
Renee was informed, engaging and a great facilitator. Would definitely attend more of her courses.
Renee is a highly engaging presenter with an easy going but authoritative style that kept everyone involved and attentive.
Great presenter who explained points thoroughly and clearly. Suzanne encouraged group participants and discussion well throughout entire course. Well done.
Renee was very clear and to the point. Covered a broad range of methods. The course was very well set up and structured. I would definitely recommend this course, it opens the mind to different ways of processing information.
Renee was very professional and had excellent knowledge of the material. Renee is very insightful.
Robin was knowledgeable, experienced and engaging. Great overview and helpful tools that I will be able to implement. The course was practical and made me think differently.
Great knowledge by facilitator, kept the course interesting by mixing up the pace with activities. As soon as I finished the course I came back to my desk and started writing lists of my tasks – it has definitely inspired me to rethink the work that I am doing in a day and how I can fit more in. I would definitely recommend the course – even though I thought I was ok at time management, the course helps you better understand how you can make better use of your time.
I would recommend this course as a fantastic application of Leadership skills and ideas.
I would recommend this to all companies, being able to manage yourself and your time is extremely important. Having the tools to do so is empowering. Graham’s delivery of the course was very engaging, it made the outcome easy to deliver and inviting for people to participate.
‘Suzanne tackled a broad and potentially confusing brief with great skill – thanks’
Anita has a wealth of expert knowledge and an incredible ability to map every example thrown at her, back to best practice project management. Thank you.
I was engaged the whole course. I feel like I can go away and use this not only at work but in day to day life. I really enjoyed the practical side. Renee was down to earth and understanding and made us feel very comfortable.
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
Great facilitator, very easy to understand and a great person to learn from. These training days have been extremely beneficial and have helped me to grow.
''Delivery of information provided was exciting and helpful. Very helpful in provide a balance in delivering the topics. Fantastic in demonstrating key points and helpful to provide/ perform better training techniques.''
Excellent – I would recommend colleagues to take part in this course. Paul had great energy and really knew the content. Thank you!
Very useful, well run and makes one realise where we can improve our people skills.
Suzanne was a brilliant trainer, her knowledge of the subject matter was excellent and I enjoyed her style (very engaging and with real life examples). I found this training to be one of the best I’ve attended for a long time. Suzanne’s extensive knowledge of the subject matter meant strong theoretical concepts were explored and the group could dive deep into real-world applications of how to be assertive in both our personal and professional lives. Thank you very much for a valuable day of assertiveness training.
Renee was very engaging, knowledgeable, well spoken, very presentable. Facilitator/room interaction was enjoyable and insightful. It was great! One of the best workshops I’ve participated in!
Paddy was informative with real life examples. The models provided are a tool which is easily adopted.
Excellent delivery of material and easily connected to my workplace situations. The course is very powerful in being able to utilise a range of frameworks and methods to pursue team building and performance excellence.
It was fantastic! Peter was very professional, engaging and great at facilitating. Extremely useful and I will be implementing tips I learnt from this course in daily life. Definitely recommend it.
The Presenting with Impact Course far exceeded my expectations and I now feel more confident when presenting and have developed many helpful tools to create a punchy presentation.
The course and facilitator was the most worthwhile training that I have been on. The facilitator was very impressive.
Great presentation skills. Kept the course flowing well. Peter was a great facilitator.
We approached ICML one year ago for an in-house training for our organisation. We are grateful for the hard work and exemplary service provided by Peter and his team. ICML’s team gives our organization great support. They are knowledgeable, responsive and thorough, and all this at an excellent value. We highly recommend ICML for all kinds of training an organization would need.
Suzanne has a fantastic ability to engage the group whilst delivering the content in an easily digestible manner. Could not recommend any better – excellent. Thank you.
Renee was ten times more engaging than I expected and has given me the techniques to be more confident as a saleperson.
Best training course I have attended in 3 years. Jill best presenter of a course I have attended for a long time. Thank you.
I enjoyed Craig’s delivery and demeanour. He customised the presentation/training to our unique situation. Great session. I enjoyed the smaller group.
Peter kept the content interesting and let the group influence where the day went. Some very practical solutions to some very overwhelming problems.
I like the flexibility of moving things around and responding to audience. The various models are always useful but I think the practice discussions were the most valuable.
Facilitator has a good relaxed style and gave relevant examples. Really good to get different ideas about how to manage staff and provide feedback.
Rose was genuine, happy and a natural facilitator. She gave honest and meaningful feedback. The course was practical, important and tangible to many situations. There were a lot of great insights and techniques.
This is a great tool to have, especially if you lack in confidence or deal with difficult people.
The workshop booklet & quick reference guide for this workshop have been extremely useful in follow up and integration of workshop.
Mechelle was very resourceful, very knowledgeable and very inspiring to improving customer experience. Great tools and suggestions to take back to work area. I love how Mechelle puts important aspects of value to customer service experience.
I found this course very interactive and therefore extremely interesting. One of the best things was that Suzanne did not use PPT. or any high tech material. She presented real life examples that I can relate to. I will recommend this course to my friends and fellow colleagues.
Fantastic session facilitated by a very skilled and knowledgeable facilitator. The content of the course was exactly what was required. Amazing process and workshop. Skills gained will assist the team moving forward and from strength to strength.
Everything was explained in detail and I liked the way Anita encouraged group discussion. I found the session very informative and some of the project management techniques very valuable. Fantastic session to learn the fundamentals of project management.
Mechelle was great, shared lots of experience and made sharing safe and comfortable. It was good as I have no management or leadership experience and have been brought into this role to help a team with poor culture and morale problems. It allowed me to observe and learn about specific ways to approach, observe and manage in the best possible manner.
The course was engaging and informative delivered with passion and professionalism. Very beneficial to all leadership job roles, as well as personal leadership roles.
Excellent workshop straight to the point, very easy going and relaxed atmosphere. I would recommend this course based on the relevant information provided by the facilitator, this is very useful.
Great introduction to facilitation with useful tools and ideas for implementation in the workplace. Justine is professional and personable. I feel like I have some great tools to go away with and make great changes.
The course was really interesting and relatable to my current work situation. I would definitely recommend the course, very practical. Mark had relevant knowledge and examples.
Mark is an excellent facilitator, one of the best sessions I’ve completed.
Paul was engaging all day and kept everyone captivated and included in the conversation. Paul went into fine detail and referenced everything back to the individual. Great job!!
I got so much out of today. I was extremely nervous coming in on the first day. Justine was so welcoming personable and knowledgeable. I really did push myself out of my comfort zone and got a lot in return. Would recommend to everyone.
A great program – Lynne was friendly, knowledgeable and kept us in control. A fantastic program for those who need guidance in time management.
A fantastic trainer and great session. I can’t wait for Lynne’s next course!
Engaging, charismatic and knowledgeable. Enjoyed Peter’s various stories and examples and he was very quick to find ways that he could relate content to our workplace. A well planned day with real solutions that can be practically applied.
Excellent – delivered content with ease, kept us captivated and threw in some humour for giggles – thoroughly enjoyed the course. I’ve been taught new skills to adapt my management style. Mark’s content was exceptional and kept us enthralled and he’s a funny guy too.
People skills are very important in my position and this has helped greatly. Very thorough and skillful. Gave great examples that I could relate to. Made sense the way the day was organised. Very beneficial, took a lot out of it. Highly recommended.
Thanks Robin for a very informative and practical day. I will definitely implement some of the learnings in my current project. Lots of great, practical tools and information.
Brilliant workshop. Wish I attended years ago. Will assist in everything I do in the office. Thank you.
Mechelle was engaging and had a sound knowledge of the subject. I plan to use the tools to provide a positive and energised culture to my team.
Excellent course – objectives, aims and very relevant content. Suzanne is great, brilliant delivery, enthusiastic, the personal anecdotes make for a good connection with the group – a perfect balance of fun and professional knowledge.
Very good facilitation. The trainer quickly built a rapport, held interest and responded well to questions - great!
Renee was superb. I would highly recommend this course. Renee is a fantastic trainer and presented information in an easily manageable and understandable format.
Suzanne is an excellent facilitator - engaging, knowledgeable and very responsive to participants. Great stories! Definitely would recommend this course. Suzanne is an excellent facilitator and structures the course to the needs/levels of participants. A very interactive day with material and content designed for practical application.
Practical information which was easy to relate to. By using personal experiences, I found it easy to communicate with Suzanne.
Fantastic program - very rarely do we host training that participants want to extend or wish lasted longer, but that's the response this writing, presenting and communicating with influence course received.
The course was interactive with solid direction and positive guidance. I loved how Rose had really delved into the pre-course surveys and expected individual outcomes.
Suzanne was great - she was able to provide us with information in a relatable, interactive and educational way. I learnt a great deal that can easily apply in my personal and professional life. Very valuable training.
Peter was a great facilitator with fun material to learn. Interactive learning and engaging environment.
We had way too much fun! Such a safe environment for a tricky topic.
After courses in the past, I wasn’t sure what to expect, but it far exceeded my expectations. Renee was engaging and bright. The topics covered were concise and easy to digest. I especially enjoyed the information on networking and learning styles.
The course was very worthwhile – better than I thought it would be. Lynne made the session, thank you Lynne.
Mark has excellent knowledge of leadership and managing performance. Great tempo and style.
Excellent communicator. Renee’s style of delivery is what made the course interesting.
I found the facilitator Jacqui very good and she knew a lot about the subject. I will be applying all of the techniques that were shown.
Suzanne was interactive and connected well with the group. The course material to take home will help keep the material fresh. It was fantastic!
Michael went above and beyond to deliver a series of customer service workshops catered to our individual needs. Excellent!
Definitely feel more confident and I’m able to add content to my presentation. Graham adapts to all learning styles quite well.
Peter was a great and informative facilitator who made us feel comfortable from the beginning and working as a team at the end.
Graham is very engaging. He moves through the materials at a good pace and is always very positive in his feedback. Now have some useful strategies to practise and use both at work and home.
Mechelle has been an absolutely amazing and engaging facilitator. She inspires me to come back for more learning. Course conducted really well and precise. Good course material too! Very beneficial as it is going to help me with my future role.
Robin provided a good overview, practical tips and hints. I feel that my confidence in managing a project has increased and the aura around “project management” has been demystified.
Paddy was fantastic. He has a lot of knowledge, experience and skills. I would recommend this course and facilitator to others.
Excellent facilitator. Made to be a teacher! Interactive, relevant, course was tailored and specific to our business.
A hands-on, no-nonsense course that enabled all participants – government, corporate, non-profit – gain practical skills to hone emotional intelligence. I’ve walked away with brain brimming.
Excellent content which demonstrated the techniques and principles throughout the course itself. The structure to building training sessions is something that I lacked. Having the framework will allow me to be concise in the message or outcome I am trying to project and achieve. Presented in a simple yet effective manner. Essential to everyone and anyone looking to lead people.
Robin was really good at explaining all the terminology clearly and gave examples that helped me to understand better. This has helped me learn all the basics and the tools how to best tackle a project from start to finish.
Working for two managers, time management is very important. I feel I have come away with valuable skills. I liked that there was no PowerPoint presentation. Graham was very engaging and didn’t need a screen. Thank you for today. I appreciate it.
Many thanks to Peter and the crew at ICML for a great course on Time Management. Understanding the course was easy through real life examples and strategies that are easy to remember and implement.
Peter was an excellent facilitator that engaged well with the course participants and was able to communicate the content in a relevant way.
Mechelle was an outstanding facilitator. She adapted the course to fit our needs and we were able to put into practice the things we have learned.
Craig was an excellent facilitator who listened to us and has us interact. Craig coordinated an excellent overview of project management essentials and would highly recommend this course. Great focused course content, well presented.
Loved the course Project Management Essentials. Would surely recommend it to anyone who needs it. Robin has been excellent and helped clear the doubts that arose during the course. The course gives a lot of insights into Project Management. I learnt a lot of things I can improve on.
Graham is one of the best presenters I have come across. I enjoyed being part of of these 3 sessions with him. Well done. All I learnt is directly beneficial to my day to day work.
The program provided tools to deal with relationships within the office, how we can achieve standards. Lynne didn’t drop a beat the whole time: engagement was excellent.
Renee is great: great awareness of the groups knowledge/energy level. Kept everyone interested and ensured we got a lot out of the course.
Ralph is a great communicator, engaging and stuck to the time. It has been specific to my job and a lot of it has resonated with me. I will incorporate what I have learnt in my job. Great program and great facilitator. Highly recommend ICML and Ralph.
Well presented, great balance of theory and practical exercise and a fantastic presenter/facilitator who is an absolute beauty. Great energy levels, Graham you are a star. Whatever they are paying you Graham, they should double it!!
Facilitator was fantastic, very knowledgeable on the topic. I learnt a lot and can apply these skills both at home and the workplace.
Highly recommend ICML for personalised and personable training needs. The course was impactful, effective and provided action points for all members to take away and improve upon. Great investment!
Lynne was an engaging and professional instructor – the day didn't become one where she just read off the power point slides but was one that kept us interested through a variety of presentation styles.
Renee was fabulous, she was an enthusiastic and knowledgeable presenter who demonstrated her skills and knowledge – she remained authentic and engaging throughout.
I’ve done several presentation courses but this one was the best! Very knowledgeable and effective trainer, great takeaway practical take away points.
Vanessa’s method of delivering the training was excellent and so specific to what goes on here. Her delivery was excellent and she was someone you automatically feel comfortable with. Every person in the training was engaged and took part in discussion, I know from speaking with them that every single person has walked away from the training taking something with them that will help them. It was so great that we didn’t have to sit and work and through a book, we all had a laugh and we saw a side of some people that we would never had seen if we had not all come together.
Amazing facilitator. Have had many great ideas come to mind after hearing her experience.
A highly informative course delivered by an experienced and knowledgeable facilitator – lots of opportunities to apply learning in context.
I really enjoyed Suzanne's style and presentation. Stories that were real based on Suzanne’s experience and the other participants and being able to analyse those stories and refine feedback.
What makes a good coach? It's a question that every leader must ask themselves, the answer should also continue to evolve as your coaching style and scenarios change....