Managers, business owners and project managers alike must understand how to handle the change and keep their employees informed, connected and safe throughout this transition....
Whether you’re an experienced executive or aspiring leader, you’ll find ICML training and development programs inspiring and fascinating. We create and facilitate tailored learning experiences that make you better at your job. After our programs you will enjoy your work and personal life more. You’ll be happier and more productive. We don’t do quick fixes. We build lasting and enduring skills and productivity improvements through powerful, tailored learning solutions. Ask us how.
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All our facilitators are certified in COVID-19 Infection Prevention and Control Training by the Australian Department of Health. Therefore, you can rest assured we will deliver safe face-to-face workshops in collaboration with you.
Renee is a highly engaging presenter with an easy going but authoritative style that kept everyone involved and attentive.
Mark has a great presentation style. Very engaging and great use of stories and games to keep you engaged. The workshop did deliver great skills and points that I will use for my next presentation.
Suzanne‘s delivery and ability to take us on a journey was fantastic – she has the ability to engage at the most appropriate level and get everyone on a common level and point of view.
This is a fantastic course for anyone looking to improve their writing skills. Examples were relatable and highlighted areas for improvement. Lynne is enthusiastic and full of knowledge. A great course – never a dull moment!
Great use of creating structure for training programs. The facilitation was at a fast pace with very concise details. Terrific session that left me feeling confident in my approach to training moving forwards.
Fantastic facilitator – extremely knowledgeable. Highly recommend course to anyone doing PEP/PES – this makes the process clear and understandable.
Jill is a great presenter. Really enjoyed the session. Good course materials and good group participation.
This session was highly informative and made a big difference when giving our final presentation. Simon was both a great teacher and an excellent example of what great presenting should be.
Thank you very much for a fantastic and very interactive 2-day course! I feel I have gained valuable knowledge and great feedback from the facilitator and the group. I will be able to put in place many of the strategies/advice/examples I experienced over the 2 days. Mechelle has a great knowledge base, friendly and very engaging. Gave everyone in the group an opportunity to be involved.
Graham is fantastic and the way it is presented is engaging and relatable – will assist with being more effective in my role than just efficient.
Peter is a great trainer/facilitator. Very clear and engaging in his presentation. Very helpful in my every day email correspondence and program report writing.
Mechelle was excellent! She made the course fun and was really engaging - she built a great rapport with our group. Skills we learnt were extremely practical and we could all relate to the content. I now have plan I can put into place. I also liked that it was clear and we could all relate to the content. I really loved the course and I hope to apply the learnings in my career.
Really interactive and informative. Great content.
Renee was very professional and had excellent knowledge of the material. Renee is very insightful.
Maggie is beautiful! So welcoming and really sets a safe and trusting environment to share such personal information. She provided the team with strong actions and goals to work towards into near future and long term.
Excellent workshop straight to the point, very easy going and relaxed atmosphere. I would recommend this course based on the relevant information provided by the facilitator, this is very useful.
Paddy is a great guy. Knowledgeable and professional. The course has me feeling a lot more confident about my upcoming presentation.
Excellent program!! All aspects were very helpful, even after years of writing. It’s nice to have an experienced facilitator making the trick of good writing explicit. Lynne was excellent – very good pace (not too slow) and not going down rabbit holes. Very engaging.
Suzanne was the right mix of fun and informative. The session was really useful and I will definitely be using the strategies.
The course was engaging and informative delivered with passion and professionalism. Very beneficial to all leadership job roles, as well as personal leadership roles.
The course gave me lots of opportunities to role play and practise the theory. Well worth it.
Maggie was fantastic, knowledgeable, informed and equipped with examples and research.
Highly recommended to everyone who relates to people from different cultures and backgrounds. The course is done professionally, effectively and very helpful. I gained more confidents in saying “no” and express my opinions directly yet respectfully. Thank you, Justine!
Renee was amazing! Great knowledge and great presentation! I learnt so much. I would recommend the workshop, particularly for new managers and upcoming managers.
Paddy is a great facilitator with a fantastic learning style. I have completed the course with newly developed skills. Paddy is fun, entertaining, approachable, knowledgeable and always professional. I learnt a lot from him over the two days. This course was a great intro into developing the skills to Present with Confidence. Paddy was a fantastic facilitator. Would highly recommend! I appreciated that we were asked what we wanted out of the course prior to commencing (survey). I felt like everything I mentioned in survey was addressed.
Mechelle is very experienced and skilled. Managed session and engaged participants with varied goals from very different backgrounds and industries.
Facilitator, program, workshop – all good. I am definitely more confident of the techniques that I have learned here can be applied in my daily tasks.
Shaun was informative, useful and fun. I found being able to categorise actions, strategies and behaviours most useful.
Fantastic program - very rarely do we host training that participants want to extend or wish lasted longer, but that's the response this writing, presenting and communicating with influence course received.
Renee knows her subject matter very well. Highly energised. Able to keep the topics flowing and relevant to a diverse group.
Not only was it a fun 2 days, but I learnt some powerful tools that I will certainly use in the future to enable me to me a more "focussed & fun" trainer. I would also highly recommend this course to anyone planning to "tread the carpet" in front of audiences, or to further their "quiver of tools" moving forward. Thanks to Lynne - the two days were one of the best "work days" that I have had, thank you.
The course was very engaging and the outcomes were clear and met. Shaun definitely helped me to reflect on my past experiences and shed light on how I would approach my future encounters for a better outcome! I loved it!
ICML provided us with fantastic and responsive information. The course gave me the ability to recognise what my emotions are telling me. Rose was terrific. She was knowledgeable and very interactive. She made the session fun and applied examples to real life situations.
Ralph was a fantastic facilitator. Thank you!! Excellent program. Ralph was able to tie people’s comments back to relevant content. He provokes a lot of insightful discussion.
Thank you for a great day. It was very interesting and informative. I benefited from the new info and tools very much. Gained understanding and tools to manage projects as well as increase productivity in general. It was easy to follow and understand content. The day was interactive and the material very interesting.
Excellent facilitator. Made to be a teacher! Interactive, relevant, course was tailored and specific to our business.
Peter was a great facilitator with fun material to learn. Interactive learning and engaging environment.
Mark is professional, well humoured and presented. A joy to learn from while showing seriousness when called for. Quality course – great start. Enjoyable and informative. I feel better prepared to enter negotiations and will look further into certain aspects. Simple steps that are easy to apply to great effect.
A great session by Mark that debunked some myths and gave some great tools. It was engaging, interesting and full of learning.
We had the training this morning and I just wanted to commend Justine and the content you guys put together. Feedback so far is that it's was really useful and enjoyable and we look forward to more opportunities to work with you in future. Thanks again.
Andrea worked well with the team. I needed a formula for preparing presentations and now I have one! The content we gained was invaluable, especially the websites and the authors to look up later.
Terry was funny, easy going and experienced facilitator. Great paced course. Tailored the course so it was extremely relevant to the group. Excellent!
Justine was engaging and the take-away handouts will be useful. This training was also very informative and eye opening. I have learnt a lot about how to listen and respond to clients.
Suzanne was absolutely fantastic. Full marks to her. The whole course was interestingly presented. Was quite informative and very useful for my personal growth as well as professional.
I’ve done several presentation courses but this one was the best! Very knowledgeable and effective trainer, great takeaway practical take away points.
Anita is a very engaging facilitator, has excellent knowledge and makes you feel encouraged to contribute. Really enjoyed the workshop. Very practical and will be easy to implement day to day.
This was one of the best courses I have attended – self improvement and self realisation is acting at grass root level.
It was truly a great and inspirational training. Techniques to change mindset and power it gives on day-to-day life is great. Thank you.
Graham was fantastic; best facilitator in 10 years of training.
Monique was very personable and related to all in the group. Great program. My team found it very beneficial and felt they could apply it to the workplace. The program was very relevant, interesting and achievable.
Suzanne has a fantastic ability to engage the group whilst delivering the content in an easily digestible manner. Could not recommend any better – excellent. Thank you.
Mark was terrific – great anecdotes, knew his material. He made the day – which I thought would be too long – fun, engaging, thought provoking and I walk away with actual tools and strategies. Look forward to another session with Mark at the lecturn.
David really helped me achieve more direction and motivation about my role. The program added value to my role as a trainer and challenged existing perspectives on training. I found everything useful particularly engagement over content.
Definitely one of the most useful and interactive courses I have done. I feel I will come away with a lot of valuable information to help my everyday work/ life tasks.
Lynne was a fantastic facilitator who delivered a great program. It was an engaging and interesting use of examples to illustrate some of the issues within the organisation.
Great introductory HR course! Jill was knowledgeable and interactive! Great structure, informative for managers/admin and alike.
I think the best aspect of this course was that we were able to apply the techniques to projects we were all working on. It's a lot easier to understand and put things into practice when it can be used in a practical sense. Gill was really keen to help us all and anything that we need moving forward.
Renee was a great facilitator and the content was new and very useful. I can implement these models in day to day operations. Renee has a great ability to breakdown complex models with common examples.
Practical information which was easy to relate to. By using personal experiences, I found it easy to communicate with Suzanne.
Excellent – delivered content with ease, kept us captivated and threw in some humour for giggles – thoroughly enjoyed the course. I’ve been taught new skills to adapt my management style. Mark’s content was exceptional and kept us enthralled and he’s a funny guy too.
Thought the course was great – huge amount of information. I didn’t think that I would learn so much.
Great facilitator, very easy to understand and a great person to learn from. These training days have been extremely beneficial and have helped me to grow.
Course was excellent. I learnt a lot. Suzanne was fantastic, very amusing, factual, a great presenter.
A fun snapshot of all those important sales skills that sales people need to be successful and make an impact on their clients.
Graham was very engaging, his message was positive and filled you with confidence that you could implement what he taught in your day to day work life. Couldn’t recommend Graham highly enough.
Suzanne is an expert in the content and ability to deliver. I enjoyed developing greater understanding of my weakness and areas I need to be aware of. Adult, Parent and Child responses – I will be using this in supervision to engage and develop staff.
Paddy is a very knowledgeable and engaging trainer who has an excellent grasp on the subject. .
Excellent content that was really relevant to my role and my future as a leader/manager. Really interested in using the skill/will model and applying GROW and also improving and increasing coaching.
Robin was knowledgeable, experienced and engaging. Great overview and helpful tools that I will be able to implement. The course was practical and made me think differently.
Peter kept the content interesting and let the group influence where the day went. Some very practical solutions to some very overwhelming problems.
Fantastic, down to earth practical training with great examples from both company and application with our company.
Being a trainer and attending a workshop, is like being a Chef and eating at someone else’s restaurant. You would assess every aspect. Simply put, end of the day the participants wanted more… there was never a dull moment, my jaw bone hurts after laughing and smiling all day, at the same time we had so many light bulb moments, that we lost count.
It was a great course and the facilitator was excellent. I thoroughly enjoyed this session and plan to encourage my team members to register - very valuable use of information shared.
Thank you very much for presenting today at our offsite. Maggie really had the group engaged and the feedback is very positive. It’s a fascinating subject. I appreciate what a great job you did. Thanks!
Suzanne was an excellent presenter. She so accurately depicts the thoughts and feelings of different personality types. The information provided left a lot to digest and think about. To learn new ways to look at building your resilience by focusing on Mind Talk, Life Shocks and Should Manual and how to use methods to overcome these and show me how I am able to adapt and change the way you think and create relationships is of great benefit to me. It was pretty comprehensive and deep. We were all in deep reflection by the end.
I just wanted to pass on our thanks to Suzanne for delivering a fantastic session with us last week at our conference. The feedback received was all very positive and she certainly knows how to keep a room energised and entertained! The content was great and her delivery is one of the best I’ve seen. We will certainly be looking at engaging her again sometime next year for some of our up and coming leaders.
Paddy was very knowledgeable, experienced and practical. Very engaging, helpful, experienced, practical, funny and informative. Paddy was creative and used different training techniques (eg.whiteboard, butchers paper, TED video example, role playing). He was fantastic and I would recommend this course.
Thanks Lynne – really enjoyed the session. Logical structure and great range of topics covered.
Graham is an excellent trainer who clearly enjoys what he does. Thanks for the day.
I would highly recommend this course to other potential leaders. This course content is relevant and eye opening and the facilitator is very informed, experienced and hands on. My company’s money has been well spent!
Peter was engaging, funny and very knowledgeable on the Effective Business Writing course. Course materials were well structured and easy to navigate with exercises that were fun, varied and perfectly timed to avoid “post lunch dip”. The course more than paid for itself in re-invigorating my writing.
I really enjoyed it – exceeded expectations. Fantastic, engaging facilitators who use great personal experience stories. Feel much more confident in managing staff. Would highly recommend it.
Mark is an excellent presenter. Exceptional knowledge and a great teacher that uses great examples to demonstrate a point. Overall fantastic course.
On behalf of the Sales Team and William Adams I would like to thank ICML for your participation in our preparation sessions, willingness to be flexible to suit our demands and ability to provide the perfect facilitator (Robert) for the audience and subject at hand. I have had nothing but glowing reports on the way the session was managed along with information and advice that was communicated in a way so it resonated with the wide variety of attendees with experience levels ranging from one to over twenty years. ICML has managed to fulfil our requirements regardless of the challenges our specific content and logistic requirements have thrown your way. We would certainly recommend your company to others looking to train their workforce.
Graham was able to bring some good examples and had a very clear way of presenting the content. I feel that the techniques I’ve learnt today can be applied to my work straight away and can help my interaction with stakeholders. I really liked the pace of the course, the amount of content was great for the time frame. Thank you Graham for sharing your knowledge with us.
Suzanne grew on me! I was a bit wary at first but she knew her stuff – and challenged me/the group. Loved the honest, forthright, challenging approach. Quite confronting at times. I’ve done influencing training before but it wasn’t so thought provoking!
Lynne is fantastic and very knowledgeable. Thank you. I would recommend all businesses to participate in this course. I really enjoyed how it was done, how we got to correct our errors and the examples related to our line of work.
Maggie is an excellent facilitator with great insight into team dynamics. I gained a better insight into human nature and behaviour and skills/tools to improve communication and team rapport. Maggie made the program engaging and accessible – she is a highly skilled facilitator and read the room well.
Thank you Suzanne - I really enjoyed meeting you and attending this course. Suzanne was a fantastic facilitator. I enjoyed this course and found it very informative and useful in everyday dealings with people.
I got so much out of today. I was extremely nervous coming in on the first day. Justine was so welcoming personable and knowledgeable. I really did push myself out of my comfort zone and got a lot in return. Would recommend to everyone.
Mark’s teaching was very clear, understandable and very practical which made it easier for me to learn. Mark provided tools and educational information I had not experienced before. Whilst I use some of the techniques unconsciously it is good to understand the theory behind these.
Peter kept the content interesting and let the group influence where the day went. Some very practical solutions to some very overwhelming problems.
A great session to quickly upskill key staff. The participants were motivated, as they absorbed the content and were excited to practise their new skills. It was a great refresher on communication and leadership.
A highly informative course delivered by an experienced and knowledgeable facilitator – lots of opportunities to apply learning in context.
Renee was great at adjusting the course content to specific participant needs. She is an energetic presenter who listened to participant’s wishes and attended to them well, despite the diversity of client needs in the room. I came away with useful, practical ideas to put to use. Thank you.
I gained valuable information on audience, structure writing and the correct use of grammar and punctuation
Mark was a very engaging and open facilitator. He made the day fun with great anecdotes and visual aids. Taught simple but effective strategies to get the most out of both professional and personal life.
The course was relevant, practical, interesting and fun. It is not just textbook learning but understanding how to incorporate the models and information into everyday practice.
Excellent, professional and interactive. The course offered tools that can be applied to combat all aspects of time management. I would recommend this course to other organisations. Well done.
An extremely informative, well organised, well-structured and presented course. I would highly recommend this course to anyone interested in improving their work productivity and reducing their work related stress.
Matt was a very engaging presenter who imparted a huge amount of practical information & tips to take away and implement immediately in our presentations.
Craig was an excellent facilitator who listened to us and has us interact. Craig coordinated an excellent overview of project management essentials and would highly recommend this course. Great focused course content, well presented.
Renee was superb. I would highly recommend this course. Renee is a fantastic trainer and presented information in an easily manageable and understandable format.
I really enjoyed this course and can immediately deploy tactics I’ve learnt today, in my work. Lynne was a fantastic presenter, knowledgeable, funny and professional.
Suzanne was interactive and connected well with the group. The course material to take home will help keep the material fresh. It was fantastic!
Maggie was very engaging and aware. She adapted to the teams energy throughout the day. It has given me insights into my own preferences and how they may impact others. I also really enjoy the Lencioni content. An excellent, insightful and inspiring day. Maggie was a great facilitator who kept us all engaged and focused.
Justine is clearly passionate about Presenting – this combined with her knowledge made the course infectious.
Very good facilitator. Peter had a warm and inviting manner and was very inclusive of all participants.
Graham is very engaging. He moves through the materials at a good pace and is always very positive in his feedback. Now have some useful strategies to practise and use both at work and home.
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
Program was great on all levels. Retained a great amount of info. Graham is one of the best trainers I have encountered. I have had many courses over the years and I will say that Graham has been the best trainer I have seen and been involved in.
Lynne was great – delivered really well and kept it interesting. I learned skills and tips that will really easy to apply to my writing.
Thank you, Mark! Great day and very useful. Heaps of relevant and useful tips and formulas. Mark is a great facilitator – interactive, engaging and knowledgeable.
Renee has a very down to earth approach and is an engaging presenter. Very useful strategies, ideas and information to take away and use straight away. Lots of valuable tools and cohesive approach.
Graham was brilliant, really engaging day.
I found this seminar very helpful and interesting and think every workplace should have one.
Delivery of information provided was exciting and helpful. Very helpful in provide a balance in delivering the topics. Fantastic in demonstrating key points and helpful to provide/ perform better training techniques.
Robin is a great facilitator, rich in experience. Very good first step into PM world for me. Most of the topics are known already, but I got some useful best practices and acknowledgement. Very useful new findings! Especially the electives after 4pm.
Many takeaways and actions/skills I can apply and use in my day to day work. Small group – extremely beneficial to ask questions off topic. Much appreciated.
Suzanne has a refreshing comical approach to ensure the participants reach their learning outcomes. Kept our interest and made it real and personal. Thank you!
Erin delivered a fantastic team training day that allowed our group of young supervisors to acknowledge and recognise the culture of our workplace and how to improve their leadership skills to provide a better service and environment. Erin was friendly, approachable, professional and knowledgeable across content.
A really enjoyable and practical course with a presenter who builds instant rapport. Renee gave us practical and relevant examples that can be applied in my everyday work situation. The models were well explained and easy to use.
I was engaged the whole course. I feel like I can go away and use this not only at work but in day to day life. I really enjoyed the practical side. Renee was down to earth and understanding and made us feel very comfortable.
The course was very informative and interesting. I have taken lots of new tips and skills that I will use moving forward. I learnt how to engage the group more and tips to improve my delivery.
Better tools for developing skills for interview processes. Recognise and respect employee’s rights more thoroughly. Very thankful to Jill. Happy with the entire presentation.
I will definitely be applying much of the influencing skills across my team and wider staff in our business.
The program provided a really good balance of theory with practical examples. I came away with an understanding of what the skill was and a clear demonstration on how to use it.
The content was presented in a way that was appealing to a variety of learning styles. Renee was a great facilitator, very engaging, energetic, referred often to sources and references. Renee read the room really well and delivered the content accordingly - a great mix of presenting styles used (audio, visual, group, self-reflecting).
Very thorough workshop. Robin was very good and knows his stuff. Robin really knew what he was talking about and was very engaging and confident in delivering the content of the course.
Honestly one of the best and most engaging courses I have ever been to. Both facilitators were fantastic in providing relevant links back to the workplace.
Mechelle was an outstanding facilitator. She adapted the course to fit our needs and we were able to put into practice the things we have learned.
Lynne is clear, concise and great communicator. Excellent at transferring knowledge. Provides feedback without causing embarrassment. Excellent training. Worth a full day out of the office due to the outcomes. Practical and results orientated.
Great manual which I shall refer back to – so many points resonated with me. Will definitely use in professional and personal life. Super engaging facilitator, time flew! Loved all the activities. Suzanne made excellent points and I listened to every word. Super engaging, interesting, fun, helpful and overall awesome training. Would recommend to anyone and everyone. Thanks for a great day!
I would recommend anyone to do this course. Got a lot out of the day – Peter is a great presenter.
Great hands on knowledge which Robin used as examples for explanations. His knowledge came from experience, not a text book. It was great that the program was not set in concrete and could be structured around the participant’s needs.
I learnt a lot in a very short time. Addressed almost every issue the team could think of. The course was excellent all round!
After course I feel more confident and able to put together an engaging presentation. Paddy is an excellent, engaging, professional teacher – informative, fun, able to comprehensively answer any questions posed.
The course was very worthwhile – better than I thought it would be. Lynne made the session, thank you Lynne.
Mark engaged well, great knowledge and encouraged conversation. Reinforced my management style and gave me a few new methods.
Rose is a great speaker that encouraged participation from everyone. Her content delivery was very good.
Would recommend for any potential leaders! Great structure, provided clarity of what I’m in for.
Thanks Maggie – super interesting, very relevant, and beautifully explained course!
A wonderful course delivered with a unique presentation style that kept me engaged throughout the day – all with only two powerpoint slides! I like the ability to take notes in course book and retain for future reference. How wonderful not to have course delivered by powerpoint – I think this greatly improves focus and knowledge retention.
Great stuff Terry. Will highly recommend anyone who needs to better understand what make a business tick on the inside to attend your course!
I loved the course. The facilitator was very interactive, engaging, making the course enjoyable.
The Presenting with Impact Course far exceeded my expectations and I now feel more confident when presenting and have developed many helpful tools to create a punchy presentation.
I have come out of this with a whole new set of things to implement and incorporate that I see high value in. Renee’s energy and enthusiasm creates a fun and focussed environment during what I think is in intensive learning environment. Thank you.
Renee is an extremely high energy and positive trainer. The course was excellent with lots of participation and interaction.
I enjoyed the course very much. It was informative and fun.
Two half days well spent! In a short amount of time I have acquired some important tools to improve my team’s performance and my feedback to them. Excellent and quick understanding of our context.
Very informative session that will definitely support me in giving more engaging presentations. Mark has lots of knowledge, tips and energy.
I found the workshop to be extremely interactive, engaging and enjoyable. Certainly exceeded my expectations.
Facilitator was fantastic, very knowledgeable on the topic. I learnt a lot and can apply these skills both at home and the workplace.
Mark is an excellent facilitator, one of the best sessions I’ve completed.
I found this course to be more than informative. The information on the day and the course material was amazing. I feel more motivated to get back to work and slowly implement everything I’ve learnt. Renee was awesome. Thank you!
Well presented, great balance of theory and practical exercise and a fantastic presenter/facilitator who is an absolute beauty. Great energy levels, Graham you are a star. Whatever they are paying you Graham, they should double it!!
This course deepened my knowledge of essentials. Definitely helpful for improving stakeholder management.
Always top quality facilitators. Paddy was fantastic and challenged us to think outside our comfort zone.
Great presenter who explained points thoroughly and clearly. Suzanne encouraged group participants and discussion well throughout entire course. Well done.
Justine is a fantastic and engaging facilitator! She makes what could have been a “disinteresting” topic very relevant and helpful.
The pace and class size were spot on and the facilitator Lynne was clearly very knowledgeable. Lynne is easily one of the best presenters I’ve seen.
Peter has good knowledge and shared a lot of information. Great information and ideas on how to focus more, multi task and reduce stress.
Excellent content which demonstrated the techniques and principles throughout the course itself. The structure to building training sessions is something that I lacked. Having the framework will allow me to be concise in the message or outcome I am trying to project and achieve. Presented in a simple yet effective manner. Essential to everyone and anyone looking to lead people.
I found the program very informative. Would have liked it to be longer so more theories could be considered. Mark was very engaging and made the material interesting and enjoyable.
Mark was very knowledgeable and encouraged participation which was great. The workshop had great content and presentation. Very useful skills that I will definitely be applying.
During the course I had the opportunity to share the day-to-day challenges with Mechelle and get to learn many ways to cope when challenged. Learned many new things during the training and got involved in role plays.
Very interactive – hands on which is what I loved. Not at all text book.
The Customer Service program was one of the best I’ve attended, facilitated brilliantly by Graham! Graham is an outstanding facilitator who engages sincerely with all attendees.
Great knowledge by facilitator, kept the course interesting by mixing up the pace with activities. As soon as I finished the course I came back to my desk and started writing lists of my tasks – it has definitely inspired me to rethink the work that I am doing in a day and how I can fit more in. I would definitely recommend the course – even though I thought I was ok at time management, the course helps you better understand how you can make better use of your time.
Great content and facilitator! Graham was very knowledgeable and engaging; really good at listening and reflecting. The program reinforced techniques I had been exposed to before and gave me an opportunity to practise them.
The course was excellent. I would recommend the course for someone like myself because you gained a lot that you would not know.
I would recommend this course as a fantastic application of Leadership skills and ideas.
Maggie was fantastic! Really informative, knowledgeable and provided a very supportive environment. An open environment to speak freely with colleagues. Some really great insights into communication styles and tactics.
Mechelle has been an absolutely amazing and engaging facilitator. She inspires me to come back for more learning. Course conducted really well and precise. Good course material too! Very beneficial as it is going to help me with my future role.
I found Renee knowledgeable on subjects covered to be of an extremely high level and this kept me engaged throughout the duration of the course.
Loved the course Project Management Essentials. Would surely recommend it to anyone who needs it. Robin has been excellent and helped clear the doubts that arose during the course. The course gives a lot of insights into Project Management. I learnt a lot of things I can improve on.
After most training I feel like a zombie - after this training a feel like a fire has been lit and a new enthusiasm and optimism toward work and life.
Renee has excellent knowledge, is friendly and helpful. Greatly appreciated her flexibility and ability to tailor the course for the group.
Fantastic! Lynne had done great research and prepared relevant documents that were presented well. Lynne was fantastic. She gave great tips that will make a huge difference to our business both externally and internally.
Honestly, I didn’t find any past workshops as interesting as this. Amazing use of verbal and non-verbal communication.
Suzanne is a very engaging presenter that allows you to think both personally and professionally about your communication.
Good resource material and relevant to current workplace situations. I enjoyed the course – it was run in a professional manner.
Suzanne was great - she was able to provide us with information in a relatable, interactive and educational way. I learnt a great deal that can easily apply in my personal and professional life. Very valuable training.
Robin is highly approachable and engaging in his presentation style and he presented his information clearly. This was a great opportunity to not only reinforce my existing knowledge but to enhance my skill set to be better equipped to tackle the project management required in my role.
Maggie is an enjoyable and experienced facilitator who brings the best out of the participant. This is an exceptional course that really pushes you outside your comfort zone.
Very beneficial workshop – has helped me feel more comfortable about giving “feedback”.
Lynne’s workshops are always fantastic – was so pleased to see her at the front of the room when I walked in! Walked out of the session feeling like I had learnt a lot and had fun doing it. Lynne is so friendly, positive and engaging. Lynne really wants us to learn and succeed.
Rose was excellent! She has a lovely style is pleasant and great humour. She is very knowledgeable. Thank you Rose.
Since 2012 when we started working with ICML, they have consistently delivered exceptional leadership and business development training for our leaders and consultants at all levels. ICML have demonstrated from the beginning that they understand our business and tailor their programs to suit our goals and values. Through building our leadership capability, ICML have certainly contributed to Intrax’s remarkable growth. We enjoy working with ICML for their outstanding facilitators, tailored, enjoyable and practical workshops, customer service and meticulous organisation.
Fantastic day – time well spent! Good balance of content/activities; good engagement; good focus on pragmatic changes we can make. Took away a few key tips and tricks which I can immediately integrate into the way I do things.
This course is such an interesting one. The facilitator was engaging, knowledgeable, energetic, fun and motivating. I love the way it was delivered in a very interactive was with great examples and materials.
Renee is very friendly and very knowledgeable – very responsive to the group’s needs. There are some really great tools that I can incorporate into my day to life – both work and home.
Relevant to my life on a personal and professional level – skills for life, not just work. Renee is a fantastic speaker, warm, engaging, passionate about what she does, knows her stuff.
This workshop was a fantastic display and explanation of concepts & tools that I’ll certainly use to improve my effectiveness.
I found that Peter really tailored the topics to suit our personal situations. I am excited to implement into my daily activities. Peter made the day interactive and engaging. I felt like the material was relevant to what we needed to focus on. Thanks for a great day.
As a project manager myself, the content was familiar but was still a good reminder of important tools and skills and provided good interaction with colleagues on the topic. John was an excellent facilitator – highly engaging and able to deliver the material in an easy format.
Excellent delivery of material and easily connected to my workplace situations. The course is very powerful in being able to utilise a range of frameworks and methods to pursue team building and performance excellence.
Justine practises what she preaches – very refreshing for her to go through techniques and then highlight examples of how she demonstrated those techniques earlier in the session. Raised very interesting and equally important aspects of facilitation that we often perceive as optional (eg. reading body language to gauge engagement). Absolutely enjoyed Justine’s training session especially around her different styles of keeping us engaged and demonstrating her examples and techniques during the session.
Really enjoyed how interactive the day was. It was very engaging and made me think more about the way I communicate. Mark was really engaging and fun. He looked to use for answers; wasn’t a lecture. Really showed how ice breakers work.
‘Practical advice which will be implemented immediately’ ‘Appreciated Lynne’s efforts to answers everyone’s questions and she provided great responses’
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